Overview of Managementthere are those who do things (workers) and those who talk about things (managers)

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There are those who do things and those who get things done1*

OVERVIEW OF MANAGEMENTManagement is the use of techniques, based on measures artfully applied

Management is achievement of organisational goals through the major functions of Planning, Organising, Leading and Controlling.

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Who Are Managers?

Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. 1*

Classifying ManagersFirst-line ManagersIndividuals who manage the work of non-managerial employees.Middle ManagersIndividuals who manage the work of first-line managers.Top ManagersIndividuals who are responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization.1*

Managerial Levels1*

What Is Management?Managerial ConcernsEfficiencyDoing things rightGetting the most output for the least inputsEffectivenessDoing the right thingsAttaining organizational goals1*

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Effectiveness and Efficiency in Management1*

Types of ManagerManagers come in every shape and size, with very different personalities not surprising, since managers are, after all, human.

It should also be remembered that all employees within an organization, are in reality managers, being responsible for their own tasks if nothing else.

Management stylesThe style used is often determined by the personality of the manager concerned. Seven styles to be described here

A manager often displays many of the attributes of these styles. Experienced managers may also vary their style to suite the situation

Management StylesAdministratorTime ServersClimbersGeneralsSupportersNice guysBosses1*

Administrators Very formal in their approach Looks to company rules and regulations for solving all problems Often limited to one level upwards and downwards They are not good at resolving conflict ?In spite of their rather mechanistic approach they are generally respected by their staff, and by peers, for their organizational loyalty and knowledge

Time Servers These are generally older managers who have lost interest in their job and environment They take all necessary actions to avoid stress, and maintain a low profile within the company If motivated, they can become a very valuable asset to the organization. They can build an effective team if they try.

Climbers driven by extreme personal ambition and will sacrifice everything, including self and family to get to the top pursue personal advancement by fair means or foul However, they become demodulated if this does not show quick results, and this can eventually lead to stress

Generals Generals work extremely hard, driving themselves and those under them Usually a younger person who likes to rule and manipulate power but is achievement oriented Usually they are optimistic about the future, sometimes wrongly

Supporters usually experienced managers who are knowledgeable in management techniques and apply them where they can They delegate responsibilities The people working under them are highly motivated They get support from the specialists within their department Supporters tend to be loners and do not mix well with peers ?

Nice guys These managers are usually weak- willed and are more interested in being liked, by peers and subordinates, than in achieving targets The productivity of the group is low and conflicts waiting to burst out Ready to yield to pressure from almost any source

Bosses These managers are bullies! Using power is like a drug They drive the people under them but not themselves They expect recognition from peers, but often do not get it Extremely inflexible, only strong talkers, and hide behind abusive language They can show result for a short-term onlyThey advance by pointing out the mistakes of others, and not by their own achievements

Management Functions1*

OVERVIEW OF MANAGEMENT1*1. Planning4. Controlling / Measuring3. Leading / Integrating2. OrganisingAchievement of organisational goals via:

What Do Managers Do?Functional ApproachPlanningDefining goals, establishing strategies to achieve goals, developing plans to integrate and coordinate activities.OrganizingArranging and structuring work to accomplish organizational goals.LeadingWorking with and through people to accomplish goals.ControllingMonitoring, comparing, and correcting work.1*

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