welcome a d ivision of t rinity w arranty thomas spears vice president sales and marketing p:...
TRANSCRIPT
WELCOME
A DIVISION OF TRINITY WARRANTY
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CONTACT:Thomas SpearsVice President Sales and MarketingP: 877.302.5072 / C: 630.217.3220 www.TrinityWarranty.com
ABOUT2
We Only Do One Thing…And We Do It Very Well.
Trinity National Accounts provides innovative programs and solutions to customers with multiple store locations to better manage their HVAC/R assets.
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Our Single Focus Ensures That Trinity National Accounts Customers Know They Are Getting The Highest Value At The Lowest Cost On HVAC/R Dispatched Services
WHAT WE DO
WHAT WE DO
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SAVE YOUR TIME
SAVE YOUR SANITY
SAVE YOUR MONEY
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SAVE YOUR TIME5
• Scheduling of Preventative Maintenance
• Dispatching repair service
• Heating, air conditioning, & refrigeration equipment at all locations.
• Provide single source contact for all needs
• Single toll-free telephone number to dispatch repair service
• 24/7 support to decrease your down time
• The industry’s best contractors
• Prescreened• Tested• Insured • Licensed
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HOW DO WE DO IT?6
• Scheduling & dispatching – Through a national network of preferred and certified contractors
• Single source contact for all needs
• Toll-Free telephone number 877-302-5072 is manned 24/7/365 with NO automated attendant systems
• The Industry’s best contractors
• Comprehensive contractor enrollment process
• Regular contractor performance reviews
• Peer recommendations
• On-going business partnerships
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SAVE YOUR MONEY7
• Negotiated contractor rates
• Management of claims expense
• Recovery of ALL service expenses from active equipment warranties
• Repair/Replace evaluations
• Assist in capturing Government rebates
• Reduction of service fraud and waste
• Reduction/ elimination of unnecessary service call expenses
• Obtain competitive bids for ALL repair and replacement work
• Second opinions for repairs or replacements are a reason to try us
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HOW DO WE DO IT?8
• Negotiated Rates – Trinity National Accounts puts out projects for bid based on individual client footprints and needs
• Management of Claims Expenses – Claims adjusters are ex-contractors and understand real vs. inflated charges
• Recovery of Available Warranty Expenses – Review of contractor expenses for items that traditionally are covered under warranty
• Repair/Replace Evaluations – Recommendations of cost-effective and reliable paths to pursue
• Assist in Capturing Government Rebates – Access to web based incentive software that provides real-time notification of available rebates.
• Reduction of Service Fraud, Waste, and Unnecessary Service Calls – Quality Processes to ensure that you get what you pay for
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How Do We Do It?9
• Thorough communication between our Dispatch
Staff and Technicians ensure clients are always
informed of the status of the service call in regards
to equipment status, requests, and completion.
• Service requests followed by Trinity National
Accounts Expert - for contractor response, time
customer job satisfaction, and fair claims
resolution
• Transparent billing
• One inclusive invoice from Trinity National
Accounts
• Customer access to all back-up materials
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SAVE YOUR SANITY10
• Real-Time knowledge
• Never again wonder the status of requests
for service and/or outcomes
• Expert project managers from our Team working
for your Team
• Predictable and accurate budgeting
• Ability to budget preventative maintenance
expenses through fixed cost plans
• Billing the way you always wanted it
• Accurate, easy to understand, with
comprehensive back-up information
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WHO DO WE DO IT FOR?
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Just To Name a Few…
• Preventative Maintenance
• Service Dispatch
• Equipment Deficiency Reports
• Equipment Grading
• Preventative Maintenance
• Service Dispatch
• Equipment Replacement
• United States, Canada, Puerto
Rico
• Service Dispatch
• 4-Hour Emergency Response
• Equipment replacement
• HVAC/R Service
Next Steps?
THANK YOUBACK X
CONTACT:Thomas SpearsVice President Sales and MarketingP: 877.302.5072 x8210 [email protected]
A DIVISION OF TRINITY WARRANTY