welcome! all phone lines will be muted during the webinar. if you want to minimize the box on the...
TRANSCRIPT
Welcome!All phone lines will be muted during the webinar.
If you want to minimize the box on the right-hand side of your screen, press the Orange arrow to minimize. Press it again to make the box re-appear.
If you have questions during the presentation, please type them in the questions box for the Q&A.
Handouts will be e-mailed after the presentations.
Technical issues? Call Dave at 207-951-1314
Reasons to Engage VolunteersNot enough time, money, resourcesVolunteers may be clients who want
to give back Volunteers bring unique
perspectives, talent, and experience to your organizationGrandfamilies-walked the walk
Reasons NOT to engage volunteersFear/trust issues/control Just looking for free laborDon’t have the resources to properly support your volunteersTime to train, supervise, and recognize volunteers
Key Questions for Building Volunteer Offerings
What do you want your volunteers to DO?
What SKILLS or EXPERIENCE are needed?
Who will provide SUPERVISION?Do you have the NECESSARY RESOURCES to engage volunteers?
What do you want your volunteers to do?
ActivitiesTime commitmentDevelop clear objectives Hours/locationWhy would a volunteer want to do this
work? Will they learn a new skill? Will they meet new people? Chance for leadership?
What skills or experiences are needed?
Examples: Marketing/outreach volunteer: May need experience in marketing, understand how to develop brochures, or willing to call radio and tv stations
Newsletter development: Want someone with computer experience and/or graphic design
Support group facilitator: Experience with facilitating groups, interest in learning more about groups
What training is needed? Training specific to the volunteer job
Support group facilitation or shadowingComputer trainingCustomer service training
Training specific to your agencyAgency overview, mission, historyGrandfamiliesSafety trainingPolicies and procedures
Who will supervise?Have a designated supervisorWhat training does this person need to be an
effective supervisor? Special considerations
How can volunteers access supervision? Make sure they know who to call and when
they are availableAre there expectations around meeting or
checking in with the supervisor?
Volunteer Position DescriptionTitle-BE CREATIVE!
Office Aide versus Administrative AssociateCommunications Volunteer versus Marketing
Coordinator or Outreach LiaisonPurposeActivitiesQualificationsTime commitmentLocationBenefits-What’s in it for me?
Volunteer Position Description
Example
Volunteer Motivations – The AAP ModelAchievement
• “Learn valuable skills and techniques to improve your community”
• “Program will give you a jump start on all that you will need to complete a project that will improve your community”
Affiliation • “Become part of a statewide network of volunteers”
• “Meet other people who share the similar interests, perspectives and goals”
Power• “Become a leader in your community”
• “Experienced Mainers solving community problems” (Atkinson & Birch, 1978)(Atkinson & Birch, 1978)
Volunteer RecruitmentWord of mouth is best!Most people volunteer because they were
asked to do so. Media-TV, newspapers, e-mail distributions,
etc. State/National resources:
www.createthegood.org (AARP site)AmeriCorps Local Commission for Community Service or
United Way for statewide listing opportunities
Bringing your volunteers on-board…
Interview & select volunteersAssess motivation & fit for the position
Volunteer orientation Training
Agency-based & volunteer skills buildingMeet supervisor & discuss expectations
….and keeping them!Volunteer recognition
Event-dinner, luncheonAwards for serviceHand written thank you noteNewsletter write-upHaving upper management/leadership
recognize volunteers Communication
Keep lines openHelp volunteers see the impact of their work
Sample Volunteer Newsletter Story
Assessment Checklist
Resourceswww.seniorcorps.gov/about/programs/
rsvp.aspwww.americorps.govwww.nationalserviceresources.orgwww.createthegood.orgwww.handsonnetwork.org www.nationalservice.gov