welcome minnesota wic pcs mentors!
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Welcome Minnesota WIC PCS Mentors!. PCS Mentor Workshop Karen Deehy , MS, RD Bernadette Landers, MPA, RD, IBCLC. Mentoring is __________. M entor. “…the word “mentor” is both a verb and a noun. It is simultaneously something you do and something you are.” -John Wooden. Slide 4. - PowerPoint PPT PresentationTRANSCRIPT
WelcomeMinnesota WIC PCS Mentors!
PCS Mentor Workshop Karen Deehy, MS, RD
Bernadette Landers, MPA, RD, IBCLC
Mentoring is __________
Mentor
“…the word “mentor” is both a verb and a noun. It is simultaneously something you do and something you are.”
-John Wooden
Slide 4
The Privilege of Mentoring
The Mentoring Relationship
7
The Paradox of Change:
When a person feels accepted for who they are and what they do – no matter how unhealthy – it allows them the freedom to consider change rather than needing to defend against it!
Slide 12
Key for Successful &Lasting PCS Implementation
YOU… as PCS Mentors!
10
PCS shifts our interaction with participants
From:
- Focusing on risks
- Telling participants what to do
To:
- Focusing on strengths and building confidence
- Exploring inner motivations to change
- Creating a partnership to help guide participants based on their unique needs and circumstances
11
PCS shifts our interactions with local staff
From:
- Focusing on the negative
- Telling staff what to do
To:
- Focusing on strengths and building confidence
- Exploring inner motivations to change
- Creating a partnership to help guide staff based on their unique needs and circumstances
PCS Counseling
~PCS
Mentoring
Slide A
13
Recognizing staff
When asked in exit interviews why they left their jobs, workers often say they didn’t feel appreciated. The same response shows up in surveys of workplace morale: Lack of recognition is a top-cited problem. It’s a pity. Feedback problems are easy to fix. Feedback doesn’t cost anything, doesn’t require any hired experts or added personnel, and doesn’t even take much time if done routinely.
~ Knight Rider Newspapers
Selling your Role…Getting Staff “Buy-In”
▲What is in it for staff? (selling the benefits)
▲ How can we engage all staff in the process of creating the ‘system’?
PCS Mentoring – The Process
Slide 15
Change Talk
Slide 16
Steps for Observing and Mentoring
18
Before the Observation – Opening the Conversation
▲Explain the purpose of the observation
▲What are they working on
▲Make it safe: explain purpose of note taking
▲Reinforce confidentiality
19
Setting the Stage
▲Choose a place to be out of the way, preferably where you can see both participant and staff
– Avoid focus on you
– Avoid correcting (unless you feel it will cause harm)
▲Ask permission of participant
20
During the Observation
▲Watch for PCS skills
▲Use an observation guide
▲Write certain things you hear the staff person or participant say that you want to remember
▲Note strengths and qualities that support PCS and potential areas for growth
21
Mentoring: Encouraging Change Talk
22
Tips from the mentors
Encourage self-reflection
“Gentleness can fix in a moment what an hour of
shouting fails to achieve.”
-Joshua Wooden
Slide 23
"Concentrate on what your players do well as opposed to what
they don’t do so well."-John Wooden
Slide 24
25
Being a PCS Mentor is…
Realizing the Power of the Positive
26
Tips from mentors
Affirm Specifically
27
Encouraging Change Talk
with reflections and summaries
28
More Tips from mentors
Let them hear it again!!
29
Practice Reflections
▲ I want people to talk more but sometimes it’s like pulling teeth. I get so frustrated when people don’t want to talk. I go back to my normal mode of just giving them information.
▲I hate telling them about their child’s weight – it always makes them defensive and makes me seem like the bad guy.
30
Providing Your Feedback…When and How
“Don’t try to be some coaching genius, or give the guys too much information, or too much stuff; always practice simplicity with constant repetition.”
- John Wooden
Slide 31
32
Check back in on feedback
▲“What do you think?”
▲ “What would work for you?”
▲“Would that make sense for you?”
▲“What else do you think would work?”
33
Identify Next Steps
Watching a Mentor in Action
Slide 35
36
Share your Experience as a Mentor
Slide 37
We all need
Support
Slide 38
Towards a Sustainable Mentoring System
Making a Plan
If you want to go fast, go alone. If you want to go far, go together.-Kenyan Proverb
Slide 42