Welcome to CCS Tech Pillar

Directors Briefing

Intros & Purpose

Tech Pillar

Software

Digital Future

Networks

Tech Products

&Services

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Crown Commercial Service

At CCS we want to be the “provider of choice” for procurement of common goods & services in the

public sector. We support our customers spend their money wisely and provide expert commercial

and policy advice to ministers and customers.

An Executive Agency of Cabinet Office and a Trading Fund. CCS can generate revenue through

supplier levies and departmental charges which balance operating costs.

How we operate

An Executive Agency

Mission

£521m

£12.4bn

17,000

5,000

2016/17 reported annual public sector spend through CCS deals

customer organisations

suppliers (c.60% SMEs)

commercial benefits including savings achieved in 2015/16

£2bn targeted savings and commercial benefits over the spending review period

Numbers

Strengthening the UK economy through

effective policy delivery

Maximising commercial benefits

Vision

Focusing on our customers

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The areas we work in

£520m savings by 2019/20

digital future

network services

software

technology products & services

temporary staff

outsourced services

advisory services(e.g. consultancy, legal and language)

Travel

Fleet

office services

Marketing

communications& research

financial services

contact centres

facilities management

maintenance & repair

utilities & fuels

construction

£520m savings by 2019/20

£420m savings by 2019/20

£540m savings by 2019/20

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Technology Category

The category provides commercial expertise enabling delivery of the Government IT Transformation Strategy and Digital by Default agenda.

Ultimately, supporting the cultural and commercial transformation including products and service from Legacy IT (on premise) to Digitalisation (in the cloud).

Across 4 specialist areas:● Digital Future services● Network services● Tech products and services● Software

CCCCSTech

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Strategy Category Structure

Network Services £0.8bnTeam of 8

3 Frameworks

➢ Telecoms➢ Mobiles & connectivity➢ Wide Area Network (WAN)➢ Associated services ➢ NHS Email➢ HSCN Network

Digital Future £1.1bnTeam of 8

5 Frameworks

➢Cloud (GCloud)➢Apps Dev➢Cyber Security➢Apps tes ting➢CoLo (Crown Hos ting)

Tech Products & Services £1.2bn

Team of 99 Frameworks

4 MoUs

➢ End user hardware➢ Infras tructure hardware➢ COTS software licences➢ Related services

Software £0.5bn*Team of 72 MOUs

➢ Enterprise Applications➢ Data & Analytics➢ Software Infras tructure➢ Security➢ Enterprise Mobility

Commercial Director TechnologyNiall Quinn

Networks DirectorIeuan Trigger

Digital Future DirectorDan Saxby

Tech Products & Services Director

Rob Whitehead

Software Director Chris Hankinson

2017-18 - £3.7bn: Central Government £2.2bn, Wider Public Sector: £1.5bnEasy to do business with Increase SME spend in Tech from 23% to 26%

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General Data Protection Regulation (GDPR)

● Department for Digital, Culture, Media & Sport (DCMS) leading government programme to oversee the implementation of GDPR (implement by May 2018)

● CCS leading on delivering policy and guidance to address commercial impact of GDPR on Government

● Review of current exposure (for contracts live in May 2018)

● Information gathering of contract clause/development work already underway to GDPR

● Implementation of standard Ts & Cs for insertion into government contracts inc. CCS frameworks

● Publication of new standard clauses Dec 2017

● Further elements for consideration include:

○ Scope○ Data processing (contractors and processors)○ Accountability statements○ Data subjects rights

CCCCSTech

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Brexit

● CCS Policy leads on the UK’s scheme of public procurement roles for Government

● CCS Procurement Policy team oversees the programme of work to ensure the UK’s regulatory framework continues to operate effectively both during and after the exit negotiations

● Currently working on a wide range of strategic commercial issues and impacts including price impacts and demand for commercial specialists

● CCS currently monitoring:

○ Currency fluctuations

○ Request for price increases

○ Access to Tech Skills: free movement of goods, services and people

○ Contract terms

○ Working with our suppliers to maintain familiar schemes of procedural rules and principles

○ Contracting across borders / trade agreements 8

Government SME Spend target £1 in every £3 by 2020

CCCCSTech

Manifesto ambition: 33% CG spend with SMEs● £1.2bn SME spend on cloud & digital

since 2012● c. 50% digital spend, £1.39 in every £3● £12.2bn of CG spend 2015/16

How we can help:- Transparency to encourage large businesses

to employ more SMEs in the supply chain- Improve visibility of opportunities available to

SMEs in the supply chain- Make prompt payment part of the selection

process for larger supplier's

Tech currently 23% of spend with SME’s

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Digitalisation

Our Digital Services Team (DST) bring service delivery, assurance, support, design, technology and commercial together as one function

The Travel website, digitising our categories as part of the Crown Marketplace programme, is a good example of recent work supported by DST.

It demonstrates how we map business needs to existing plans and capability –the CCS website – and ensure we maximise investment and deliver a joined-up user experience.

The Crown Marketplace Programme is nearing the completion of a successful test phase and next steps are currently being considered

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Public Sector Technology Market 2016/17

Public Sector Tech Market Spend £14.8bn pa

£ millions

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Sector Spend 2016/17Sp

end

pa £

milli

ons

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Digital Future RoadmapDigital Future Roadmap

£1bn spend to £2.5bn in 18 months

Digital Future Roadmap

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Digital Future Service Development 2018

G9

DoS2

Cyber

QAT

CHS

Meeting user needs:● Scalable, flexible G-

Cloud approach: any service, standard modular process

● Better search & filter using industry taxonomy

● Transparency -opportunity publication -market engagement

● Direct award & mini comp process - buyer choice

● Compare & contrast services &/or pricing -side by side

● Buyer choice on contract length

● Improved online buying experience - shortlist integration or export to sourcing functionality

January to June July to December

Meet user needs:● Service development:

Software Applications -- combine GCloud SaaS, - Enterprise Apps- Line of business Apps - LA, CG

Cloud infrastructure GCloud Hosting, private, hybrid,Storage services

Application services:- Apps Dev- Apps Test- Apps Mgt

Security services:- Governance, Risk &- Compliance Services- Managed Authentication- Managed Detection &- Response (MDR) Services- Managed Security Services

Meeting user needs:● Improve online

contracting

- Award publicationContracts Finder

- Transparency - spend MI- Automate feedback debrief

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Platform Roadmap 2018

G9

DoS2

Cyber

QAT

CHS

Supplier Registration:1 Supplier registration once only – at any timeStandard supplier ID X systemStandard buyer ID X system

Service Submission:2 Catalogue:

Content managementCreate, change or reuse contentImproved search/filterCompare & contrast services & pricingImproved shortlisting &download, export, Sourcing integrationAnalytics Sourcing Framework

3 Publish OJEU/tenderAccepts supplier reg IDAccepts shortlist importContent managementAttachments, diagramsTender messaging, Q&ABid submission

Award6 Content Management

Unsuccessful debriefIntent to & Award noticeDigital contract & signaturesDigital SoW & signaturesContracts Finder publishingExport, integration MISOAnalytics

Sourcing Call Off4 Direct Award or mini tender

Accepts supplier reg IDAccepts shortlist importPublish opportunityRFI Y/N shortlist creationContent managementAttachments, diagramsTender messaging, Q&ABid collaboration,

submissionExport, integration to evalAnalytics

Spend, Savings, MI7 Integration, Sourcing import

Integration, Award importAnalytics

Evaluation8 Integration, import - sourcing

Evaluator allocationEvaluator scoring & rationalProgress trackingModeration reportingExport to Award

January to June July to December

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Tech Products & Services Roadmap

Strengthening the UK economy - Grow supply chain and simplify tender process- Split services to encourage SME participation

● Interoperable, standardised offerings● Reduction in complexity● DPS - suppliers on and off

- Route to market to allow small scale pilots to scale and find new customers.

Maximising commercial benefits- Benchmark for services in government- Improve sight of products benchmarking results and drive take-up- Greater agility through use of DPS’s and regular refreshes- Review position on rebates and incentivisation

Focusing on our customers - Simplified T & C’s, order form- Focus on customer journey for disaggregation- Continue to digitise use journey- Improved guidance and user advice- Supply chain assurance- More cross pillar collaboration in CCS

ENHANCEMENTS

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Tech Products & Services Development

TP2

ICT 4 Ed

TS2

TMT2

Other

TP2 in-life improvements● Aggregation process

improvementPlatform enhancements

● Sector offers / marketing

Smart Cities Marketing marketing driveWork with IET - procurement advice for engineers

TMT future● Transport Technology /

Smart Cities - not Traffic only

● Wider and clearer scope● Review NEC position● Digitise user journey

Annual catalogue supplier refresh

TP Future● Merger of Lots 1 and 5● Supply chain assurance

improvements● Hardware focus● Clearer IOT focus

Catalogue / Direct Award● DaaS● Service Desk● Disposals● Security Incident

Management

TS Future● Merger with ICT for

Education● Digitise user journey

TS2 - Marketing and Pipeline Development

● Work with Complex Transactions

● Crown Hosting migration services

● Case studies● User groups / forums

DronesPromote existing capabilities

● DPS late Spring

Innovation● Scalability issue

Possible DPS late spring / early summer

January to June July to December

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Software Roadmap

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Network Services Roadmap

2018 2019 2020

£800m (20% PS) £1bn (40% PS)

Live - Network Services Network Services 2

Strengthening the UK economy - Wholesale fibre & reuse HMG assets offering- Split services to encourage SME participation

● Interoperable, standardised offerings● Reduction in complexity● DPS - suppliers on and off

- Recompete via SME’ friendly f/w’s - NSCS standards - HSCN & PSN

Maximising commercial benefits- TEM 2 – inventory and pricing management- Re-compete legacy agreements - cost reductions- Marketplace – guided match, eAuction- Benchmark for services in government

Focusing on our customers - Simplified T & C’s, order form & lot structure- Split installation from ongoing- easy to use VFM offerings - Voice, mobile, data

ENHANCEMENTS

Live - NHS Email F/W to cease

Live - TEM*

DataVoiceMobile Conferencing

TEM 2

Legacy Frameworks -75% 8 Agreements

Live - HSCN DPS

Fibre & HMG Assets

* TEM - Telecoms Expense Management

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Questions?

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Keeping in touch

@gov_procurement @ukdigitalfuture @GovConnectivity

Crown Commercial Service

info@crowncommercial.gov.uk

www.gov.uk/ccs

0345 410 2222

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