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This Guidebook is for the US Market Only.

WELCOME TO IT WORKS! U*

It Works! U will walk you through everything you need to grow your It Works! business and take your It Works! Adventure to a Whole ‘Notha Level!

• It Works! U videos and this Guidebook will help you:

o Complete Your Steps to Success o Manage and Build Your Business o Grow Your Income and Achieve Your Dreams

• Be sure to download the It Works! Policies & Procedures and It Works! Compensation Plan. These are essential guidelines to building your business. You can find country-specific versions of both of these in your eSuite Document Library.

• Use your support system (your upline) combined with these other tools to build a foundation of success for your business.

MEET YOUR CORPORATE TEAM:

• Mark Pentecost, CEO and Founder, and his wife, Cindy

• Pam Sowder, Chief Networking Officer

• Mike Potillo, Chief Sales Officer

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This Guidebook is for the US Market Only.

This Guidebook is for the US Market Only.

STEPS TO SUCCESS

The Steps to Success are the three foundational steps to building your business and maximizing the earning potential of the It Works! Compensation Plan.*

STEP 1: JOIN THE PARTY

Become a Distributor when you purchase your Business Builder Kit.

• The Business Builder Kit has everything you need to start your It Works! business, including Blitz Cards, Product Catalogs, Party Pads, and products—Defining Gel™, Fab Wrap™, and the Ultimate Body Applicator™, aka That Crazy Wrap Thing™!**

• Qualify for commissions and bonuses when you accumulate 150 PBV OR set up your optional minimum 80 BV auto-shipment within your first 30 days.

• Why 80 BV?

o 80 Bonus Volume (BV) processed via auto-shipment makes you commission qualified for the month.

o Set up your auto-shipment for at least 80 BV each month. o This may include Ultimate Body Applicators to use at Wrap Parties and products you’ll use

yourself.

• Boost your Kit to Party Your Way to Profits:

o The Party Booster: $349 USD ($397 USD value). Earn $500 USD when you sell each Wrap in the Party Booster for $25 USD each.

o Mini Booster (only available at enrollment): $149 USD ($226 USD value). Earn $300 USD when you sell each Wrap in the Mini Booster for $25 USD each.

*Income earnings vary. Certain limitations and/or restrictions apply. See your It Works! Compensation Plan in your eSuite and the Income Disclosure Statement at www.itworks.com/Legal/Income for complete details. **Business Builder Kit Contents subject to change.

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This Guidebook is for the US Market Only.

STEP 2: WRAP REWARDS+

Once you join the party, the next step is to earn 2 Wrap Rewards when you enroll 4 Qualified Active Loyal Customers within your first 30 days as a Distributor.

• For every 2 Loyal Customers you enroll, you will receive a Wrap Reward. The reward may be used to purchase wraps at a discounted rate. (Wrap Reward value varies by country.)

• Besides earning Wrap Rewards, completing Step 2 within your first 30 days also qualifies you for:

o $100 USD Fast Start Bonus • Purchase Business Builder Kit (0 BV) • Accumulate 150 PBV or set up and process a minimum 80 BV auto-shipment • Enroll 2 Qualified Active Loyal Customers

o Referral

• Loyal Customer Training: Your new Loyal Customers have benefits designed just for them:

o Exclusive Membership & Free Standard Shipping (US Only) • Loyal Customer pricing for life after completing the consecutive three-month auto-

shipment agreement. • If your Loyal Customer completes the consecutive three-month auto-shipment, they

will also receive free standard shipping for life on any auto-shipment order (US orders only).

• All Loyal Customers receive free standard shipping on orders over $125 USD (US orders only).

o Perks Points: Loyal Customers earn Perks Points they can put toward the purchase of products. • Perks Points are earned on the Loyal Customer price of the entire order excluding

taxes and shipping. The Points will equal 10% of the pre-tax, pre-shipping cost of the order.

• After six consecutive months of receiving an auto-shipment order, your Loyal Customer will receive 50 bonus Perks Points.

• After twelve consecutive months of receiving an auto-shipment order, your Loyal Customer will receive 150 bonus Perks Points.

+ Certain limitations and/or restrictions apply. See It Works! Compensation Plan for complete details. 3

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STEP 3: GO RUBY

Go Ruby in your first full two calendar months and you’re eligible for the $500 Ruby Bonus.

• How do you Go Ruby? You need to be commission qualified and you need to gather 3 Qualified Distributors in your first two calendar months.

o Two need to become Qualified Legs (commission qualified Distributors with a total of 400 BV) o One needs to also become Executive (a Distributor who is commission qualified and has two

qualified legs of their own)

• Working with Your New Distributors

o After you enroll a Distributor, it is essential to follow up with them and help them schedule their first Wrap Party.

o Encourage them to use It Works! U and this Guidebook for reference and support. o If you do not know an answer to their questions, refer them to the FAQs available in the eSuite

Document Library. o Remind new Distributors to “be a product of the product.” o Use the Wrap and take pictures over that 72 hour period. This helps build their testimony.

• Encourage your three Distributors to Go Ruby in their first two calendar months so they can get their Ruby Bonus!

• Being Successful as a Distributor

o After completing your Steps to Success, complete them again! Duplication is key to your success. o Take advantage of the Wrap Rewards, Fast Start Bonus, and Distributor Rebate Credit. These

Distributor benefits are designed to help you be successful as soon as you enroll, so be sure you qualify for them within your first 30 days!

o Make sure you build your teams both wide and deep through your downlines to maximize earnings and bonuses within the It Works! Compensation Plan. (See your country-specific It Works! Compensation Plan in your eSuite for complete details.)

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MANAGING YOUR BUSINESS

How We Party

• Party Pad

o The It Works! Party Pad presentation is a unified presentation that every Distributor can use to share It Works! with others.

o No matter which county you’re sharing That Crazy Wrap Thing™ in, you’re sharing the same message!

o Use the Party Pad at home Wrap Parties, one on ones, hotel meetings both large and small, and any other time or place you are sharing what It Works! is all about.

o Be sure to download the Party Pad Presentation and Party Pad Presentation Notes from your eSuite.

• The Ultimate Body Applicator™ (That Crazy Wrap Thing!™)

o This site-specific, body contouring wrap is infused with a botanically based cream formula o Easy to use and apply, it tightens, tones, and firms the appearance of your skin wherever you

need it most in as little as 45 minutes, with progressive results over 72 hours. o Please remember when sharing the Wrap that it is considered to be a cosmetic product. o For legal purposes please do not state how many inches were lost. Further, our products do not

diagnose, treat, cure or prevent any disease. o Be sure to review your country-specific It Works! Policies and Procedures (found in your eSuite

Document Library) regarding testimonials and claims regarding It Works! products.

• How to Wrap

o Follow the It Works! U video tutorial on how to wrap to see best results and to share techniques with prospective customers and Distributors.

• Maximize Your Wrap Results

o You can enhance your already amazing wrap results with other It Works! products designed to work synergistically with the Ultimate Body Applicator.

o Defining Ge™l: With a similar formula to the Ultimate Body Applicator, Defining Gel enhances the tightened, toned, and firmed appearance of your skin with this deep moisturizing gel that helps fight the appearance of cellulite and improves the appearance of your skin’s texture.

o Fab Wrap™: Soft, breathable, and hypoallergenic, the Fab Wrap ensures the Ultimate Body Applicator fits flush to your skin. No slipping—just “wraptastic” body contouring results.

o Greens™: Detoxify, energize, and alkalize with multiple servings of fruits and veggies and the boost of a pH-balancing blend of magnesium and potassium, plus a cutting-edge probiotic to support healthy digestion.

o Having a balanced body from within can help to improve your wrap results.

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• Why We Party

o Hosting Wrap Parties can earn you immediate cash when you “Party Your Way to Profits” by selling wraps for between $25-$30 USD.

o Hosting three Wrap Parties within your first month will help you gain the four Loyal Customers and three Distributors you need to Go Ruby!

• Party Your Way to Profits with the Party Booster or Mini Booster

o The Party Booster: $349 USD ($397 USD value). Earn $500 USD when you sell each Wrap in the Party Booster for $25 USD each.

o Mini Booster (only available at enrollment): $149 USD ($226 USD value). Earn $300 USD when you sell each Wrap in the Mini Booster for $25 USD each.

• You can host Wrap Parties at spas, salons, or in the comfort of your own home! Wherever you host the Wrap Party, make sure you have enough seating for guests and a private area to wrap.

• Party Essentials

o Look at the Party Essentials (Appendix A) to ensure you are prepared for your party. o Check the It Works! video for step-by-step instructions on how to add your party pack

essentials. o Find all your Wrap Party supplies (apparel, gear and marketing materials) at Store.ItWorks.com.

Just click on “Wrap Party” and then “Party Essentials” o Follow the Party Pad Presentation and Notes for more product demonstration ideas!

• Who’s Invited?

o Use the Memory Jogger to generate ideas on who to invite to your first Wrap Party and make your guest list!

o Set up a Facebook event page with the details of your party and allow friends to invite their friends.

• Share Your Excitement

o Set a goal of 8 -10 guests at your first party. o Engage your attendees through your Facebook event page. o If you have their personal contact information, send email and/or text message telling them

where the party will be held, when, and why they should come. Include the price of the wrap. o If your guests have questions pre-party, be sure to ease their fears. Use the Ultimate Body

Applicator™ Product Information document in your eSuite Document Library tab for questions and answers.

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• Party Set-Up: Welcome Station

o Be sure your money jar, sign-in sheets, before and after photographs, pricing for the Ultimate Body Applicator™ and Facial™, Product Catalogs, and The Wrap Magazine are all placed at your Welcome Station.

• Party Set-Up: Wrap Station

o Choose a designated “wrap person”—this is typically your upline. o Place additional before and after photographs around the Wrap Station.

• Party Presentation: Product Demonstration

o Advanced Formula Fat Fighter™: Pre-crush two Fat Fighter tablets. Pour a few cap-sized servings of cooking oil into tap water in a clear glass/cup. This mimics your stomach. Sprinkle the Fat Fighter on top of the glass and watch the Fat Fighter pull the fat to the bottom and absorb the excess fat.

o Greens™: You can use Greens from the jar or for convenience you can use one Greens on the Go™ stick. Pour it into a water bottle and allow your guests to see how fine the powder is, and that it is actually green. Pour serving sizes for each individual to taste.

o For more Wrap Party product demonstration ideas, see the Party Pad Presentation Notes available in your eSuite.

•It’s a Wrap!

o At the end of your party, offer everyone the opportunity to make their choice: You can become a Loyal Customer OR you can have the advantages of becoming a Distributor.

o Sit with each individual and ask them how they would like to purchase the product and give them the options: Retail, Loyal Customer, or Distributor.

•Congratulations on Your First Party

o You finished your first Wrap Party and now you’re on your way to great success!

•Post Party: Time to Follow Up

o Following up with your party guests is just as important as the initial invite, maybe even more so.

o Stay in contact with any new Loyal Customers and Distributors who enrolled at your party. o Follow your Loyal Customers’ results with the products. o Get your new Distributors plugged in to It Works! Corporate. o Stay in contact with anyone who didn’t enroll; they’re still a prospect!

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• Scheduling Your Next Party

o Pick a date and set up your next Wrap Party. Contact prospects who did not attend your first party (or anyone who didn’t enroll after your first one) and let them know when you’ll be having your next Wrap Party.

o Put the date on Facebook and schedule an event. o Use the Blitz Card to get the word out about the It Works! Wrap and trying it at a discounted

price at your Wrap Party.

ESUITE:

It’s the central hub of your It Works! business, and it’s yours free for your first 30 days!

• eSuite is the only place where you can place and manage your orders, create and update your personalized website, access your It Works! U video training, and be in the know with It Works! news, updates, and alerts.

• Be sure you view these eSuite It Works! U videos for tips to best manage your business with eSuite:

o eSuite 101: Getting Started o New Enrollments o Edit Auto-shipments o Auto-shipment Forecast o Placing and Moving an Order o Redeeming Rebate Credit o Placement Changes o Reprocessing an Order o International Enrollment o My It Works! Pay

• It Works! Mobile App: Take your business to a Whole ‘Notha Level right from the palm of your hand with the It Works! Mobile App

o Access your eSuite on your mobile device o Enroll new Loyal Customers and Distributors anywhere, anytime o Download the It Works! Mobile App through the app store on your smartphone/tablet and log

in with your eSuite user ID and password.

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Compensation Plan

• The It Works! Compensation Plan is your guide to achieving your optimum earnings potential, reaching your financial goals, and fulfilling your dreams for a life filled with friendships, fun, and, best of all, FREEDOM!

• MyItWorksPay.com

• The My It Works! Pay Portal is a eWallet account and is the default payout method for all Distributors. A My It Works! Pay Portal account is created for Distributors, the first time you receive a commission or bonus payment of $21 USD or more.

Compliance

• The It Works! Policies and Procedures is your guide to keeping your business compliant and the ultimate resource for ensuring you represent it, protect it, and build it right!

• Please review the country-specific version in your eSuite Document Library and watch these It Works! U videos covering the top compliance challenges:

o Bonus Buying o Product Claims o Income Claims o Online Sales o Photo Rights o Business Promotions o Media Approval o It Works! Way o Marketing Tool Approval through [email protected]

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IT WORKS! PRODUCT INFORMATIONǂ

Ultimate Body Applicator™ Body Contouring Wrap (Includes 4 Applications)

Tighten, tone, and firm the appearance of your skin wherever you need it most in as little as 45 minutes, with progressive results over 72 hours!

Defining Gel™ Body Contouring Gel

Enhance the tightened, toned, and firmed appearance of your skin with this deep moisturizing gel that helps fight the appearance of cellulite and improves the appearance of your skin’s texture.

Fab Wrap™ 82 ft Roll

Soft, breathable, and hypoallergenic, the Fab Wrap ensures the Ultimate Body Applicator fits flush to your skin. No slipping—just “wraptastic” body contouring results.

Facial™ Deep Hydration Mask (Includes 4 Applications)

Soothe, smooth, and soften the look of fine lines and wrinkles while giving your face the appearance of firmer, tighter, and more toned skin in as little as 45 minutes.

Lip & Eye Moisturizing Cream Gel

Lessen the look of lines, wrinkles, bags, and puffiness to give your delicate lip and eye areas a lifted look.

Hair Skin Nails Nourishing Complex

Nourish, moisturize, and strengthen your hair, skin, and nails from the inside out with support for healthy cell growth, natural collagen and keratin production, and a boost to your body’s free radical fighting defenses.

PreventAge™ Day Cream Gel

Lessen the look of fine lines and wrinkles caused by sun exposure and environmental pollutants with this soothing blend of beautifying botanicals and vitamins.

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RepairAge™ Night Cream Gel

Wake up fresh faced and glowing after overnight moisturizing to boost skin’s tone and texture and soften the look of fine lines and wrinkles.

Exfoliating Peel Take It All Off!

Take it all off to let the more youthful, luminous you shine! Bare a more even complexion, and softer- feeling, smoother-looking skin.

Cleanser Facial Cleanser Gel

Wash the day away with the beautifying botanicals of this soap-free, clean-rinsing gel. Removes all oil, dirt, and makeup–even waterproof mascara!

Toner pH-Balancing Mist

Refresh, restore, and rebalance your skin to a natural pH level while minimizing the appearance of pores and improving skin tone and texture.

Stretch Mark Moisturizing Body Cream

Experience luxurious skin hydration while minimizing the appearance of stretch marks, fine lines, and other skin scarring for more even skin tone.

Wrap Pack™ (Ultimate Body Applicator™ and mini Defining Gel™)

Apply the Ultimate Body Applicator and follow with mini Defining Gel between your wrap days to tighten, tone, and firm the appearance of your skin!

Skinny Pack™ (Ultimate Body Applicator™, Defining Gel™, and Advanced Formula Fat Fighter™)

Have your cake and eat it too! The Skinny Pack adds Advanced Formula Fat Fighter with Carb Inhibitors to up the results of the Wrap Pack regimen.

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It Pack™ (Ultimate Body Applicator™, Defining Gel™, Facial™, Lip & Eye, and Greens on the Go™)

Get the “it” body you’ve been wanting with the best of our Skin, Body, and Greens! Give your skin a softer, smoother feeling and a lifted look with Lip & Eye and Facial while you alkalize and energize from the inside with Greens on the Go, in Orange or Berry. Wrap it all together with the Ultimate Body Applicator and Defining Gel.

Greens™ Alkalizing Drink Powder

Detoxify, energize, and alkalize with multiple servings of fruits and veggies and the boost of a pH- balancing blend of magnesium and potassium, plus a cutting-edge probiotic to support healthy digestion. In Berry or Orange flavors.

Greens on the Go™ Alkalizing Drink Powder

Get your detoxifying servings of fruits and veggies, pH-balancing nutrients, and cutting-edge probiotic support to go with this convenient powder pack. In Berry or Orange flavors.

Greens™ Value Size Alkalizing Drink Powder

Get even more of the alkalizing, energizing, and detoxifying Greens you love in a size that’s great for sharing with family and friends. In Berry or Orange flavors.

Greens™ Chew Antioxidant & Prebiotic Support

Snack your way to better health with support for healthy blood pressure levels and the nutritional boost of prebiotic fiber.

Advanced Formula Fat Fighter™ with Carb Inhibitors

Cut those diet-killing cravings and absorb less fat and carbs even after you’ve eaten them!"

Ultimate ThermoFit™ Thermogenic Weight Loss Formula

Don’t count those calories! Fire up your metabolism to burn them faster with the power of hot peppers and the antioxidant benefits of acai berry.

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Regular™ Support for Colon Health

Balance and cleanse the colon and gently keep your system running clean and regularly.

New You™ Body Revitalizing Formula

Stimulate your body’s own natural HGH production to boost lean muscle mass and enhance your exercise endurance.

Relief™ Support for Healthy Joint Function

Support joint cartilage and promote healthy, flexible joint movement with this glucosamine and chondroitin sulfate formula.

Confianza™ Anti-Stress Formula

Improve your focus, fight fatigue, and help your body cope with all the stress life throws at you!

It’s Essential® Weight Loss Energy Bars

Satisfy your sweet tooth and support your weight-loss goals with this healthy treat filled with the dietary fiber of powerful ancient grains plus a boost of antioxidants and omegas all in a delicious dark chocolate- berry flavored snack.

ENERGY #BRINGIT

Boost your energy without the jitters caused by many other energy drinks. With a full spectrum of phytonutrients, potent antioxidant-rich polyphenols, and B vitamins to support brain function, ENERGY’s proprietary blend delivers one potent energy drink! Available in a case of 12 or 24.

Ultimate ProFIT® Advanced Superfood Nutrition

Mix, shake, or bake to add superior nutrition to your diet for quicker post-workout recovery, lean muscle mass with fewer calories, mood-elevating energy, and support for healthy digestion. Available in Creamy Vanilla or Rich Chocolate.

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It’s Vital™ Core Nutrition Cutting-Edge Multivitamin

This gluten-free, whole-food multivitamin gives you the core nutrients your body needs right when you need them with controlled-release technology for all day nutrition.

It’s Vital™ Minerals Support for Bone Health

Keep those bones strong and your heart healthy with this premium mineral blend, including a superior combination of Vitamin D and Vitamins K1 and K2 �MK-7� to ensure increased calcium absorption.

It’s Vital™ Omega-3 Essential Fatty Acids

Boost heart health, fight inflammation, and keep those joints moving with this triple strength blend of fish oil-derived DHA and EPA fatty acids.

It’s Vital™ Complete Nutrition Pack (It’s Vital™ Core Nutrition, It’s Vital™ Minerals, It’s Vital™ Omega-3)

Meet your vital nutrition needs with the essential vitamins, superior calcium absorption, and triple strength support for heart health of all three It’s Vital supplements in one daily pack.

ǂ Individual results can and will vary. These descriptions are not intended to make claims that these products can be used to diagnose, treat, cure, mitigate or prevent any disease. These claims have not been clinically proven or evaluated by the FDA.

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ROAD TO LEADERSHIP

Don’t confuse rank or title with leadership. You can lead and help others on this It Works! Adventure whether you’re a Ruby or Presidential Diamond—and you’ll grow in the process!

GOALS AND DREAMS

Your It Works! Adventure can take you as far as your dreams can go, so dream big, write them down, and share them!

• Dream Board: Complete your Dream Board (you can download it in your eSuite) and post it where you can see it every day.

o Share the goals you’ve made and the dreams that come true on social media with #ItWorksAdventure

o Put on your #ItWorksAdventure bracelet that came in your Business Builder Kit and wear it wherever the adventure takes you!

• Re-Dream: When you’ve reached your dreams, you need to go back to your Dream Board and re- dream even bigger goals! Be Bold. Be Brave. Never Stop Dreaming!

GET CONNECTED

• Attend Events

o It Works! Events are where you’ll be the first to hear exciting news and updates from the Corporate Team, learn valuable tools and training, be inspired by success stories, and connect with your It Works!

o It Works! Events include Green Carpet, It Works! U training events, Distributor-hosted One Team One Mission Wrap Parties, and the annual Conference.

o Go to Events.ItWorks.com to see what It Works! Events are happening in a city near you!

• Get Plugged In

o Corporate Conference Calls: Dial in to our Corporate Conference Calls every Sunday, Monday, and Tuesday nights.

• It Works! Family Call with CEO Mark Pentecost and Chief Networking Officer Pam Sowder: Sunday nights at 10:00 p.m. Eastern Time

• Show Me The Money Call with Chief Networking Officer Pam Sowder: Monday nights at 9:00 p.m. Eastern Time

• Freedom and a Fresh Start Call: Tuesday nights at 9:00 p.m. Eastern Time • You can also listen to all of the calls live online or on replay the next day! • View the Corporate Calendar at Events.ItWorks.com for call information by date

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o Social Media: Get social with us and share your #ItWorksAdventure! Find It Works! on the following platforms:

• Facebook: @ItWorksGlobal • Twitter: @ItWorksGlobal • Instagram: @ItWorksAdventure • YouTube: @ItWorksGlobal • Pinterest: @ItWorksGlobal

TEAM BUILDING

• Engage Your Team

o Engage new team members right from the beginning. o Engage them not only in texts and social media but also in conference calls and in-person

meetings. o Encourage your team to connect with corporate communications, including It Works! Social

Media sites, events pages, and corporate emails, as well as your personal sites and uplines.

• Building New Leaders

o There’s no magic formula to finding a leader, so give everyone a chance. o Keep an open mind and leave no one behind when developing your recruitment list.

WE’RE HERE TO SUPPORT YOU

• Contact your It Works! Customer Service Team

o Submit a Support Ticket via your eSuite. • Please include your name, ID#, order#, and details of your situation and desired outcome.

You will typically receive a response within 1 business day; however, this is based on ticket volume at the time. High volume times include lunch, between noon – 1 p.m. (GMT-5), the end of the business day, Monday, and the end of the month.

o Support by phone: Customer Service Support Numbers for all countries/regions can be found at www.ItWorks.com/ContactUs

• Shipping Options

o Standard Mail: 7-14 business days. o Ground: 3-7 business days. o 2nd Day (If placed before noon, this will ship the same day. All orders placed after noon will ship

the following business day.) o Next Day (If placed before noon, this will ship the same day. All orders placed after noon will

ship the following business day.) o For international shipping, please allow 3-7 business days upon clearing customs.

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APPENDIX A: PARTY ESSENTIALS

Welcome Station

The Wrap Magazine

Before and After Pictures

Money Jar

Sign-In Sheet

Product Catalog

Pens

Wrap Station

Scissors

Fab Wrap™

Camera

Watch/Cell Phone (for keeping time)

Bottled Water

Product Presentation Items

Defining Gel™

Two crushed Advanced Formula Fat Fighter™ tablets

Oil in Water (Fat Fighter Demo)

Greens™ or Greens on the Go™

Small cups for sharing Greens

(For more product presentation ideas, see the Party Pad Presentation Notes in your eSuite.)

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