welcome to polyu · 2020. 8. 28. · welcome to polyu it services for students by polyu its help...

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System Infrastructure Service Section Information Technology Services Office Information Technology Services Office Welcome to PolyU IT Services for Students by PolyU ITS Help Centre

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Page 1: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

System Infrastructure Service SectionInformation Technology Services Office

Information Technology Services Office

Welcome to PolyUIT Services for Students

by PolyU ITS Help Centre

Page 2: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

System Infrastructure Service SectionInformation Technology Services Office

Information Technology Services Office

Agenda• PolyU Student NetID

• Microsoft O365 Connect email

• eStudent and Blackboard

• Online learning tools(BBC, MS Teams and Zoom)

• Wifi in PolyU campus

• Student Computer Centre(SCC) and vSCC

• iPolyU

• IT information and getting help

Page 3: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Get to Know IT services

ITS Homepagehttp://www.polyu.edu.hk/its

Page 4: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

PolyU Student NetID

Page 5: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

What is PolyU NetID?• Your unique personal identity for PolyU centralized IT

facilities

• NetID is same as your student no.

e.g. 20191234g, 20204321d

• New to PolyU? Register NetID here

https://idportal.polyu.edu.hk/

Always keep your passwords secure and confidential!

Page 6: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

PolyU Connect Microsoft O365 email

Page 7: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

PolyU Connect O365 emailNever miss any information, such as Subject registration, PolyU’s notice and event.

• Your email account:

<netID>@connect.polyu.hk

<display name>@connect.polyu.hk

• Both 2 addresses are the same which belong to your connect email account.

This is login name.

This is alias.

Access via web browsers:

https://www.polyu.edu.hk/connectmail

Page 8: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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PolyU Connect email

Reminder: Your login ID is always <student no.>@connect.polyu.hkNOT<display name>@connect.polyu.hk

Page 9: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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PolyU Connect O365 account

• 50GB storage on email

• 5TB storage on OneDrive for Business

• Office 365 ProPlus license for current student Windows: Word, Excel, PowerPoint, Outlook, OneNote,

Access, Publisher, InfoPath

Mac OS: Word, Excel, PowerPoint, Outlook

• Long-term account, email still available after graduated

O365 is a bundle of cloud services powered by Microsoft.https://www.polyu.edu.hk/connectmail

Page 10: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

eStudent andBlackboard

Page 11: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

eStudent• eStudent is a system integrated your study information and

submit various applications about your study at PolyU.

• Subject Registration, Subject Information, Timetable, Examination Result and GPA

• Access here:

http://www.polyu.edu.hk/student

Page 12: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Learning Management SystemBlackboard Learn(理學網)

• Platform to access course materials, submit assignments,take quizzes

• Lecturers update the learning information here time-to-time

• Access here:

https://learn.polyu.edu.hk

Page 13: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Online learning tools

Page 14: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Online Classroom

3 type of online classroom at PolyU

• Blackboard Collaborate (BBC)

• Microsoft Teams

• Zoom

Online classroom to avoid physical contact due to COVID-19 pandemic

Depends on your lecturers on which tools to be used

https://www.polyu.edu.hk/its/online-learning/index.php

Page 15: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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• Virtual classroom feature under Blackboard

• Find and access your scheduled class under Blackboard

• Use Chrome browser on PC/Mac

• Download Blackboard app on smart phone/iPad

Access here:

https://learn.polyu.edu.hk

Page 16: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Page 17: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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• Communication tool with learning management platform

• Find your subject information in each Teams course site

• Chat with your mentor and classmate here

• Work with your group mate to perform group assignment online

https://teams.microsoft.com/start

Page 18: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Page 19: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Page 20: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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• Zoom is NOT a Learning Management System

• Acts as an online learning add-in embedded into Blackboard and MS Teams

• Single online lesson without LMS components

• Zoom online class normally scheduled through Blackboard or MS Teams platform

Page 21: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Online Classroom

• Check online class schedule regularly

• Ensure your network speed and stability

• Keep the online learning apps/software up-to-date

• Perform your online class in quiet place

• Use headset to enhance audio quality

• Keep your microphone muted while not using

• Use device with large monitor

Recommendations

Page 22: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Online Learning Delivery

https://www.polyu.edu.hk/its/online-learning/

Getting information:

Page 23: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Wifi in PolyU campus

Page 24: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Wifi in PolyU campus

• SSID: PolyUWLAN• For PolyU NetID owner• Require authentication• Use NetID and

Netpassword

• SSID: Wi-Fi.HK via PolyU• For visitors• Authentication-free• 2 hours per session

For more information on campus Wifi, please visithttp://www.polyu.edu.hk/wireless

Page 25: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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iPolyUA centralized PolyU App Centre

Page 26: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Smart Campus - iPolyU• Centralized PolyU App Centre

• Keep you connected with the University anytime anywhere

• O365, Campus Wayfinding, Classroom Status, library, facilities, catering, news and events, and etc.

Page 27: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Student Computer Center (SCC) and Virtual Student Computer Center (vSCC)

Page 28: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Information Technology Services Office

Student Computer Center (SCC)• Access to SCC with your Student ID card

• Located at the M core, 3rd and 4th floor of the Li Ka Shing Tower

• Opening hours:

Location Mon – Fri SatSun & Public

Holidays

3/F 08:30 - 23:30 09:00 - 23:30 09:00 - 23:30

4/F 08:30 - 23:30 09:00 - 23:30 Closed

Page 29: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Virtual Student Computer Center (vSCC)• “Anytime, anywhere”, to remote access of desktop OS,

using any connected device

• List of commonly-used software applications available,

such as Microsoft Office, Visual Studio, IBM SPSS and

etc.

• Find more of vSCC

https://www.polyu.edu.hk/its/orientation/NewStudent/vscc.php

Page 30: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Adobe CC• Students can remote access to Adobe Creative

Cloud (CC) installed on dedicated machines at Student Computer Centre (SCC) via PolyUDesktop Sharing (UDS) portal from home machine browser.

• Find more on Adobe CChttps://www.polyu.edu.hk/its/orientation/NewStudent/adobecc.php

Page 31: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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IT Information and Getting Help

Page 32: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Getting Help• IT Help Center

Hotline: 2766 5900 WhatsApp/WeChat: 6577 9669

Help Center: M201 (Li Ka Shing Tower)

HelpCentre Online Tracking Service (HOTS)

www.polyu.edu.hk/HOTS

Help Centre

opening hours

Mon – Fri SatSun & Public

Holidays

08:30 - 19:00 09:00 - 12:00 closed

Page 33: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Essential Information for New Students

http://www.polyu.edu.hk/its/orientation/NewStudent/

Page 34: Welcome to PolyU · 2020. 8. 28. · Welcome to PolyU IT Services for Students by PolyU ITS Help Centre. System Infrastructure Service Section Information Technology Services Office

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Thank You