Welcome to Swallownest CourtRotherham

RDaSH leading the way with care

Welcome to Swallownest Court Hospital

The hospital comprises four

wards:

Acute wards

Sandpiper

Osprey

PICU (Psychiatric Intensive

Care Unit)

Kingfisher

Rehabilitation ward

Goldcrest

When you arrive on the ward

the staff will help you to settle

in by introducing themselves,

showing you around the ward,

making you aware of your rights

and getting to know you as a

person.

Ward facilities

Rooms

You will have your own private

room with en-suite toilet and

shower facilities. You will also

have your own lockable safe

in your room for personal

possessions.

Day services

On the ward you will have

access to lounge and activity

areas with a separate ladies’

lounge. Therapy staff and

ward staff will provide regular

activities for you to engage

in on the ward area and you

will have access to games and

books to help you use your

time productively. There are also

rooms available for you to talk

to staff individually and for any

religious / spiritual needs.

2 | Welcome to Swallownest Court

Phones

You will have access to your

mobile phone during your stay,

although this is restricted on the

PICU ward for safety reasons.

If you do not have access to a

mobile, there is also a public

phone outside the entrance to

the acute wards.

Smoking

Swallownest is a no smoking

site. RDaSH is a smoke free trust

and no smoking is allowed on

the grounds at all. All patients

who smoke will be offered

nicotine replacement therapy

to help manage their nicotine

levels.

Outside space

Each of the wards has access to

external courtyards for patients

to use during the day and

evenings.

Finance office

This is situated in reception and

can be used by patients for the

storage of money, bank cards

and items such as house keys

which you may not want to

keep in your personal safe.

Meal times

Breakfast: 8am until 9am

Lunch: 12 until 1pm

Tea: 5 until 6pm

Visiting times

Mon to Fri: 3pm until 5pm

6pm until 8pm

Sat and Sun: 2pm until 5pm

6pm until 8pm

If these times are difficult for

you please contact the ward

direct to make an alternative

arrangement.

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4 | Welcome to Swallownest Court

Visiting areas

Most visits occur on the ward

area. However if any of the

visitors are aged under 18

or if anything confidential or

potentially upsetting needs to

be discussed, the family room

which is off the ward can be

pre-booked. Simply talk to the

ward staff to arrange this.

Personal recovery plan

You will be offered the

opportunity to develop your

own wellness recovery action

plan (WRAP) / recovery plan to

support you in your recovery

journey and help you maintain

positive mental health after

discharge.

Additional facilities

Complementary newspapers are

provided for each of the wards,

with a mobile library service and

daily mobile tuck-shop available

to all.

Multi-disciplinary team

You will be cared for by many

different professionals including:

• Your consultant doctor and

medical team

• Your named nurse, ward

manager and nursing team

• The therapy team including

occupational therapy (OT)

and physiotherapy staff

• Disciplines such as

psychology, social work and

pharmacy

• Staff from services such as

advocacy and chaplaincy

departments

• The carer’s team and

appropriate community

teams.

Being in hospital can be

a confusing time and we

encourage patients to approach

ward staff if they are unsure

of who their named workers

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are or how to contact them.

The hospital staff do not wear

uniforms but can be identified

by their name badges and staff

photo boards.

Other facilities on the site

Gym

The gym is available most

days, with a ladies only gym

session once a week. You can

be referred to the gym by your

nurse, doctor or OT and the

physiotherapist will come and

have a chat with you before you

start. Check the board on your

ward for an updated timetable

of opening times.

Activities

The therapy department works

closely with the nursing team

to provide activities both on

and off the ward. These include

self catering, arts and crafts,

gardening, walking, games.

Check the board for up to date

timetables and events.

Rehabilitation

The team will support you with

your individual needs including

supporting independent living

skills, taking leave from the

ward, symptom management,

reintegration back into the

community and links with

outside agencies.

My ward is:

My care team are:

Consultant:

Named nurse:

Associate staff:

Therapy staff:

6 | Welcome to Swallownest Court

Patient experience meetings

Patients are also invited to

attend the ward patient

experience meetings. These

run monthly and are your

opportunity for you to have your

say on the services provided and

ideas for improvement. See the

information board for details of

times and dates of meeting.

Useful contacts

Carers team

01709 447476/77

Chaplaincy

01302 796165

Cloverleaf advocacy

01724 854952

Patient Advice and Liaison

Service (PALS)

0800 015 4334

Reception

01709 447447

Goldcrest

01709 447520

Osprey

01709 447441

Sandpiper

01709 447442

Kingfisher

01709 447443

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Just a polite notice to remind

everyone that the hospital is

based in a residential area and

we must show consideration for

our neighbours. This includes

not dropping litter,being mindful

about where we park our cars

and not smoking in groups near

the entrance.

Swallownest Court

Aughton Road

Swallownest

Rotherham

S26 4TH

This information is correct at the time of publishing Last Reviewed: June 2013

DP7439/06.13

We are a smokefree organisation.Please provide a smoke free environment for your healthcare provider

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