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Welcome to the Matrix!

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Question: What are your organizational challenges?

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Find a partner▪ Someone you don’t work with▪ Talk about the organizational challenges you face with

regard to how the organization is organized: divisions, departments, teams, leadership,…

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Criss-cross Chaos

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This is Elwood.

Hello Elwood!

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Elwood reports to Ella.

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Ella reports to Norman.

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Elwood is a software developer.

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Elwood is on a team, an “agile” team.

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The team includes developers, QA / testers, a designer, and a database developer.

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The developers report to a development/technical manager (Ella).

The testers report to a QA manager (Ashish).

The designer reports to the design manager (Flo).

The database developer reports to the database manager (Armand).

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Ella and Ashish report to Norman, the Director of Development.

Flo reports to Ernie, the Marketing Director.

Armand reports to Rebecca, the CIO.

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developers

testers

designers

database developers

Agi

le T

eam

Ella Ashish Flo Armand

Norman Ernie Rebecca

Agi

le T

eam

Agi

le T

eam

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What happens?

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Here’s the thing, Elwood. I need your help. I promised

Norman that we’d deliver this little job

this week.

But that’s not in our sprint

backlog!

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developers

testers

designers

database developers

Agi

le T

eam

Ella Ashish Flo Armand

Norman Ernie Rebecca

Agi

le T

eam

Agi

le T

eam

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Why is this a challenge?▪ Get with a partner.▪ Come up with a list of at least 3 challenges in this

scenario.▪ Find another pair.▪ Discuss your lists and boil it down to just 3.▪ Find another group of 4.▪ Do it again.▪ Share.

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Welcome to the Matrix!

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Functional Manager

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What is a functional manager?▪ In one minute, let’s come up with at least 10

characteristics/responsibilities of a functional manager.

▪ If you have an idea, stand up (don’t interrupt) and call it out, then sit down again quickly.

▪ We’ll need a volunteer to record them.

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Functional Manager

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Functional Manager

Product Owners report to Product organization - checks and balances

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Functional ManagerC

omm

uniti

es o

f Pra

ctic

e (C

oPs)

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What’s a Community of Practice?▪ Turn to someone else in the room▪ Have either of you ever implemented a CoP? Talk

about it.▪ Even if you haven’t, talk about it and explore what it

might look like.

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Let’s change things around…

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Agile Team

Developers

Testers

Designers

Database Developers

Others

ScrumMaster

Product Owner

Functional ManagerC

omm

uniti

es o

f Pra

ctic

e (C

oPs)

ScrumMaster CoP == Evolution of PMO

Development CoP

Testing/QA CoP

Design CoP

Database CoP

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Characteristics of a CoP Lead▪ A lot like a technical / role-specific manager, but without the management authority

▪ Standards▪ Industry changes▪ Technology / role-specific evolution▪ Role-specific career growth▪ Education▪ Community

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