welcome to the partners in care programme web session five 24 march 2015 the session will start at...
TRANSCRIPT
Welcome to the Partners in Care programme
Web session five 24 March 2015
The session will start at midday
Dr. Lynne MaherDirector for Innovation
@LynneMaher1
Partners in Care programme Web session five
Understanding experiences
Dr. Lynne MaherDirector for Innovation
@LynneMaher1
• Background noise - Background noise - we can hear you! If you we can hear you! If you are able to mute your phone please do so until are able to mute your phone please do so until you want to speak to the groupyou want to speak to the group
• The ‘chat’ box -The ‘chat’ box - you are able to write a you are able to write a note/question in the chat box at any time. note/question in the chat box at any time. Please just use the ‘general’ chat box and not Please just use the ‘general’ chat box and not the specific Q&A onethe specific Q&A one
Agenda for today’s web call
• Moving from understand to improve through co-design
• Presentation by participants of the programme
• Evaluation
• Workbook review update– by 5pm, Thursday 28 May 2015
• Time for questions
You need to ……
• Complete the understand phaseComplete the understand phase• Organise opportunities for co-designOrganise opportunities for co-design• Start to think about what you will Start to think about what you will
measuremeasure
Sharing space
Team 1……………
Team 2 …………..
We all have different perspectives via twitter @GaryYarlington
Mapping
Co-design
Co-designing future information
“I was the only one who was consistently there.
I was the only one who knew the whole story.”
Ruby 84 years young……
During co-design you will collect ideas and find possibilities
Questions? Questions?
Measuring
“What matters more than raw data is our ability to place these facts in context and
deliver them with emotional impact.”Daniel Pink – A whole new mind, 2008
© NHS Institute for Innovation and Improvement 2008
What measures have you identified?
Evaluation• An evaluation of the programme has been commissioned by the
Health, Quality & Safety Commission and the evaluation period will start in the next few weeks
• Data will be collected through the workbooks, telephone interviews, a few face to face interviews, and the case study.
• Interviews to include consumers, project team staff and sponsors.
• You will receive an e mail from Brooke Hayward, Evaluation Officer who will liaise with you about suitable times for a call/visit.
Work book• First stage completion:
– Section 1 - Preparation– Section 2 - Capture – Section 6 - Webex session 1 and 2
• Second stage completion:– Section 3 - Understand– Section 4 - Improve– Section 5 - Measure– Section 6 - all webex sessions
• Case Study
By 5pm on Thursday 28 May
2015
Time check
48 daysBefore your final work book and case study
needs to be submitted
Assuming you are working 5 days a week on your project
How does that make you feel?