Welcome to the Real-Time Cloud for Nonprofits

Jill KenneySenior Sales EngineerSalesforce.com Foundation

Who is Salesforce.com?

Over 179,500 hours of community service

Nearly $20 million in grants

Used by 8,000 nonprofit organizations

1% Time

1% Equity

1%

Product

1/1/1 Model for Strategic Corporate Philanthropy

+

#7 Top 100 Best Corporate Citizens

Business Ethics Magazine

Corporate Citizen of the Year Award

Committee Encouraging Corporate Philanthropy

Excellence in Giving

Codie Awards

Award for Using IT to Benefit Society

Computerworld

2007 World’s Most Ethical Companies

Ethisphere

Excellence in Corporate Volunteerism

Points of Light/Hands On National Award

Product Discount Program

Social Enterprise Funds Scale to Increase Impact

Empower nonprofits toachieve their mission effectively

Create positive socialchange around the globe

Paying Customers

Strong Growth In New Customers

72,500+72,500+

Product Donations and Discounts Driving Huge Impact

Nonprofit Customers8,200+8,200+

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Serving Nonprofits of Every Shape and Size

Managing Constituent Relationships Well Is Crucial

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VOLUNTEERSVOLUNTEERS

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The Real-Time CloudHas Transformed the Private Sector

What Does the Real-Time CloudMean for the Nonprofit Sector?

CRM (Relationship Mgmt)Fundraising

Marketing & Outreach

Constituent ServiceContact Centers

Knowledge ManagementPortals

Mission ManagementGrant Management

Programs & Projects

Center for Employment Opportunities Helps Formerly Incarcerated Find Long-Term Employment

Easily implemented total solution for case management, workflow, and reporting

Customized to manage varied program requirements and enhanced case management

Provides better support because now able to follow the progress of program

Reports are easily accessible, providing faster response to placement and retention trends

Nonprofit Customers Report Real Impact

Source: Salesforce.com Customer Relationship Survey conducted June 2009, by an independent third-party MarketTools Inc on 6,000+ Customers randomly selected.

Check out the Nonprofit Starter Pack

Manage complex relationships with individuals and households

Maximize the value of your relationships by tracking affiliations

Easily create recurring donations and eliminate tedious manual entry

What is the Nonprofit Starter Pack?

Implementation tool to get up and running fast

Find out if the Nonprofit Starter Pack is right for you. Visit:

www.salesforcefoundation.org/products/nonprofit_starter_pack

Get Started Today with A Free Trial

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Fundraising in the Cloud

Donors & HouseholdsEverything you need to know about every donor – all in one place

AffiliationsLearn how everyone is connected to make stronger connections with your supporters

Marketing & LeadsRun and track campaigns across all channels and know where to invest next

Donations & Recurring GiftsManage one-time and recurring donations from pledge to collection

ECommerceQuickly set-up and manage online payments from your donors

Real-time AnalyticsMove with speed and efficiency with the insight you need to stay on track

Email & ProductivityWork seamlessly with the tools you already use everyday

Content LibraryNo more aimless searching…all of your collateral, right at your fingertips

Social Media IntegrationWherever your supporters are, you’ll be there. Join the conversation

Volunteer & Event ManagementSet-up volunteer tracking and events with the most usable CRM for nonprofits

Managing Your Mission in the Cloud

ConstituentsEverything you need to know about all of your constituents – donors, board members, staff, volunteers and clients

Flexible DatabaseEasily set up our database to manage your data with wizards that walk you through the process

Visual Process ManagerDesign and automate any process or workflow needed to execute your mission without code

Real-time WebsitesGet your mission on the web. Quickly and easily build and run any Web site or Web application

Social Impact MetricsLay out your plan for affecting social change, and measure it and report it to your team, your board and your supporters

Program ManagementWith management and tracking tools you can make sure all of the programs you’re running to meet your mission are on track

Volunteer & Event ManagementNeed help to achieve your mission? Set-up volunteer tracking and events with the most usable CRM for nonprofits

Email & ProductivityWork seamlessly with the tools you already use everyday