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Copyright © 2018 Accenture All rights reserved. WELCOME TO THE CONTINUOUS DELIVERY DOJO. IT’S A MAGICAL PLACE* David Hammerslag, PhD Sr. Lean/Agile Coach Solutions IQ, an Accenture Company *like Tahiti

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Page 1: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

WELCOME TO THE CONTINUOUS DELIVERY DOJO.IT’S A MAGICAL PLACE*

David Hammerslag, PhD

Sr. Lean/Agile Coach

Solutions IQ, an Accenture Company

*like Tahiti

Page 2: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

• In 2017 Accenture acquired SolutionsIQ and

the Agile Coaching Institute, which combined

makes us the largest and most capable Agile

transformation consultancy

• We have trained over 5,000 Agile Coaches

and are industry thought-leaders in defining

Agile Coaching as a true profession. It's our

passion.

• We are a founding member of the Business

Agility Institute, a Scaled Agile Gold Partner, a

Member Training Organization of the

International Consortium for Agile, and a

Scrum Alliance Registered Education Provider

• Premier Agile education, globally recognized

transformation at the scale of Accenture

WHO WE ARE

Page 3: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

WHAT KIND OF TALK SHALL WE HAVE?

Page 4: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

WHO I AM

• 30 years software industry experience

• 10 years experience coaching and leading agile teams

• 5 years consultant with BigVisible Solutions and SolutionsIQ

• PhD (Computer Science)

• Lean 6-σ Green Belt

• ICAgile Certified Professional - Agile Coaching

• ICAgile Certified Professional - Agile Team Facilitation

• CSM

Page 5: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

IMAGINE A DIFFERENT WAY TO WORK WITH TEAMS….

Imagine you are a coach…

•What if the team you are coaching could see and

realize the value of changes in a matter of days…

Imagine that you have an idea for helping a team have

better retrospectives…

•What if, on average, you had to wait only a day to

implement that idea…

Page 6: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

THE DOJO IS/IS NOT

Is….1. A place you go

2. Experiential learning – Learning by doing

3. Teams work on real project work they bring with them.

4. An experience driven by the team

5. Resident, committed coaches (Tech and Agile)

6. A safe place to fail

7. Built around “hyper sprints”: 2 sprints per week, 12 sprints in the Dojo

8. Built on shared team and leadership commitment

Is Not…1. A thing you do

2. Classroom Training

3. Built on hypothetical examples

4. A prescribed course or outcome

5. Drive by/bungee coaching

6. Toleration for prevarication – no excuses

7. Scrum-but

8. Team v. management

Page 7: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Page 8: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Scrum Team

Page 9: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Coaches: Agile

and Tech

Page 10: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Pairing Stations

Page 11: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Whiteboard WallsWhiteboard Walls

Page 12: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: SINGLE BAY

Observers, Dojo Staff,

Team’s Leadership

Page 13: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO ENVIRONMENT: MULTIPLE BAYS

“Floating” coaches

Page 14: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

HOW IT WORKS

Register

Leadership Conversation

Observation and Maturity Assessments

Charter

Sprint 0 (Foundational workshops)

11 Hyper-Sprints

Re-Assessment Graduation

1 month follow-up 3 month follow-up 6 month follow-up

Page 15: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

• Why are you coming to the Dojo?

• How long will you stay?

• How will we work together on the journey?

• How will we measure our progress?

• Goals/Measures

• As a team…

• Product delivery

• Improved Agility

• Delivery/Technical Skills

• Team drives the goals; shared commitment

CHARTERING

Where are we going? Why are we going there?

Page 16: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

SPRINT 0Monday Tuesday Wednesday Thursday Friday

09:00 Standup

09:15

09:30

09:45

10:00

10:15

10:30

10:45

11:00

11:15

11:30

11:45

12:00

12:15

12:30 Standup

12:45

01:00 Retrospecctive

01:15

01:30

01:45

02:00

02:15

02:30

02:45

03:00

Git Overview &

WorkshopPairing Workshop

Sprint Review

(Showcase)

Planning

Dojo Welcome

Break Break Break Break

Jenkins Overview

Story

Mapping/Story

Writing

Backlog Review

Agile Overview &

Team Formation

TDD/BDD

Workshop

Page 17: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

SPRINTS 2 – 12Monday Tuesday Wednesday Thursday Friday

9:00 Standup Standup Standup Standup

9:15

9:30 Retrospective

9:45

10:00

10:15

10:30

10:45

11:00

11:15

11:30

11:45

12:00

12:15

12:30 Standup Standup Standup Standup Standup

12:45

1:00

1:15 Retrospecctive

1:30

1:45

2:00

2:15

2:30

2:45

3:00

Planning

Sprint Review

(Showcase)

Planning

Backlog Review

Sprint Review

(Showcase)

Break Break Break Break Break

Backlog Review

Page 18: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

THE MAGIC OF 2.5 DAY SPRINTS

Page 19: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

THE MAGIC OF 2.5 DAY SPRINTS

Page 20: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

GRADUATION

Final Showcase

Celebration

The Way Forward

Page 21: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

LEAVING THE DOJO

• Final Demo

• Celebrating achievements and growth

• Post Dojo follow up:

• 1 week

• 1 Month

• 3 Month

• 6 Month

• Opportunities for on-going coaching, community

Page 22: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

RESULTS

» Accelerated team transformation and

improved predictability

» Level up technical skills and practices

» Discovering the power of

short feedback loops» Increased quality, automation and

reduced delivery time

Page 23: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

TYPICAL LEARNINGS

• Confidence – We can get a lot done in a short time

• Collaboration – Teams experience the power of constant communication and collaboration

• Value of tight feedback loops – Most teams use 1 week sprints post Dojo

• Persistence – Teams may enter the pit of despair after 2 weeks or so; they push through and see the value.

• Story splitting skills

• Embracing technical practices (TDD, BDD, CD, Pairing)

• Collective code ownership

• Improved code quality

• Increased automation (build pipelines)

• Stronger teams

Page 24: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

THE DOJO SECRET SAUCE!

• A place, not an activity

• My house, my rules

• Focus is on delivery not agile. Agile is the means, not the end

• Hyper sprints (2.5 days)

• Intentional Engagement with the team’s leadership

• Pre-Dojo

• Weekly during Dojo

• Strong sponsorship

• Promoting success

• Protecting the “brand”

• Tailored Experience

• Pre-Dojo Observation

• maturity surveys

• Highly collaborative staff focused on team success.

• Daily feedback from Dojo participants

• Daily staff “huddles” focused on how teams are progressing and on problem solving.

• Intentional planning for life after Dojo

• Shared responsibility for the outcome (Dojo, Team, & Leadership)

Page 25: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO CASE STUDY: A NATIONAL INSURANCE COMPANY

Summary

• 76 teams have graduated Dojo since September 2016

• Maximum capacity: 17 teams at a time, across 4 locations

• Platform to mentor internal tech and agile coaches

• Expansion to business teams and leadership teams

25

Page 26: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO CHALLENGES – VICTIMS OF YOUR OWN SUCCESS

• Management push instead of team pull

• Highly dependent on good coaches

• Dojo culture (Leadership and Staff) needs care.

• Compromising on “entry criteria”

• “Dojo” can become an end, not a means

Page 27: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

DOJO MVP

1. A space large enough to comfortably hold the team and coaches and allow room for observers. Plenty of whiteboards. Preferably away from the team's regular work space (e.g., different building or at least a different floor).

2. Focus is on delivery not on “doing” agile.

3. Commitment to hyper sprints (2.5 days)

4. The right team:

1. engaged leadership

2. no immediate critical deliverables

3. valuable work to bring into the Dojo

4. co-located (or can be co-located)

5. Strong (internal) sponsor leader: regularly engaged and present; able to shift organization roadblocks

6. Method to collect daily feedback

7. The right coaches (Process and Technical): pragmatic, collaborative, experienced

Page 28: Welcome to the Statefarm Continuous Delivery Dojo. · Title: Welcome to the Statefarm Continuous Delivery Dojo. Author: David Hammerslag Created Date: 6/5/2018 9:17:01 PM

Copyright © 2018 Accenture All rights reserved.

THANK YOU FOR YOUR KIND ATTENTION

What Questions do you have?

[email protected]