welcome to uen we network for education

The Utah Education Network is one of Utah’s greatest assets. UEN infrastructure serves public education, higher education, applied technology, libraries, government and other public entities. It is essential in preparing learners to reach Utah’s 2020 goal of at least 66% of our adults obtaining a postsecondary degree or certificate.

To help achieve this ambitious goal, UEN provides cost-effective, productive and innovative services to students, educators and residents throughout the state. We understand that a solid education for all Utah learners now depends on unfettered access to a robust network and quality resources. We value the public/private partnership we’ve achieved with Utah telecommunications companies which helps improve their bottom line.

UEN’s work is funded by the public. We pride ourselves on working hard to build partnerships and find efficiencies that stretch every dollar to benefit the citizens we serve. Whether it is in a kindergarten classroom, a college research lab, or a local community library, we provide fast, reliable broadband service and quality resources. UEN is one of the nation’s premier education networks and serves a vital role in meeting and anticipating the educational needs of our state.

I invite you to learn more about UEN in the following pages.

Ray Timothy, PhD CEO and Executive Director Utah Education Network

Welcome to UEN

We networkfor education

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UEN serves educationcustomers all over Utah

• Assure literacy and numeracy for all Utah children

• Provide high quality instruction

• Establish curriculum with high standards and relevance

• Require effective assessment to inform high quality instruction and accountability

587,745 students

31,181 educators

1,094 schools

UEN SERVES: AND ITS: IN SUPPORT OF THEIR MISSION TO:

174,013 students

33,162 faculty and staff

8 institutions

• Grow the college ready pipeline

• Increase college completion

• Expand system capacity

• Advance effective technology

• Build economic prosperity

(Promises to Keep 2009)(USOE Fingertip Facts 2011-2012)

(USHE Data Book 2012) (Higher Ed Utah Action Plan 2010)

The route to 66% by 2020 relies on UEN’s network, applications,and support infrastructure.

Utah Leaders

Utah System ofHigher Education

Utah PublicK-12 Education

121 public libraries and branches*serving 2.8 million Utah residents

• Provide users with online resources

• Deliver exceptional library services

(Utah State Library 2012) (USL Strategic Plan 2013-15)

Utah Public Libraries

41,492 postsecondary students

14,308 adult trainees

• Provide technical training, vocational certificates and associate degrees

• Retrain employees and provide workforce alignment

(UCAT Annual Report 2011) (UCAT Mission Statement 2009)

Utah College ofApplied Technology

UEN services match the priorities and objectives of the institutions we serve.

66% by 2020 Goal: By 2020 and thereafter, at least 66% of Utah adults will have a postsecondary degree or certificate, ensuring a well-educated citizenry and workforce, leading to greater economic prosperity and a better quality of life for all Utahns.

(Governor’s Education ExcellenceCommission Vision 2020) (On PACE to 66% by 2020 Plan)

• Prepare young learners

• Assure access for all students

• Complete certificates and degrees

• Enable economic success

*connected directly to the UEN backbone or via DTS

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UEN Budget by customer

As of June 30, 2012 - FY2012

Public Education $30,058,413 68.22%

Higher Education $10,221,747 23.20%

Libraries $1,343,809 3.05%

General Public $739,174 1.68%

UCAT $741,228 1.68%

State Government $671,387 1.52%

CommunityLearning Centers $135,944 0.31%

Private Schools $94,539 0.21%

Other $52,528 0.12%

TOTAL $44,058,769 100%

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translator system. UEN-TV provides educational programming to public education, higher education and the general public, while MHz Worldview carries international news and cultural programs.

INTERNET FILTERING – UEN operates content-control software and hardware on behalf of Utah K-12 public schools, charter schools and public libraries to limit child exposure to harmful content such as violence and pornography. In addition to protecting children, this enables Utah schools and libraries to meet requirements of the Children’s Internet Protection Act (CIPA) and maintain eligibility to receive E-Rate funding.

2. Application Services

Working with stakeholders, UEN licenses or develops multiple applications that meet higher education and public education needs. This optimizes cost efficiencies through shared support, infrastructure and procurement processes.

INTERACTIVE VIDEO CONFERENCING (IVC) – UEN IVC is Utah’s high quality, high definition, Interactive Video Conferencing system for public education, higher education and many state government offices. Thousands of students and educators use the UEN IVC system every day for live, instructor led curriculum, collaborative meetings and special educational events. This alternative to in-person instruction and meetings has the ability to connect over 940 locations throughout Utah, as well as many locations around the globe. In addition to more than 350 daily educational events, UEN IVC also incorporates a robust desktop video conferencing option allowing hundreds of administrators to collaborate and meet from almost anywhere. UEN IVC is a highly effective service that saves time, money and energy.

LEARNING MANAGEMENT SYSTEM (LMS) – UEN licenses and supports a software application that manages online components of in-person and online

1. Networking Services Networking Services extend and maintain UEN’s

wide area broadband and digital TV networks. Students, parents, educators and local communities all benefit from these services.

WIDE AREA NETWORK (WAN) – The Network infrastructure carries high speed data and real-time applications including video to communities throughout the state. UEN connects a majority of

schools at 100Mbps and many at 1Gbps. Network engineers and staff research, design, build, monitor and contract with multiple Utah service providers across the state. This public/private partnership benefits businesses and homeowners who

gain increased bandwidth because UEN is the anchor tenant on their local network.

INTERNET ACCESS – UEN provides the capacity for more than 40Gbps of Internet traffic from several Internet Service Providers (ISPs) to and from Utah schools, colleges and libraries. The Network saves Utah institutions thousands of dollars per month by purchasing Internet access in bulk from multiple competing ISPs. UEN also manages a large network used by research institutions in Utah to support the state’s science and economic development goals.

NETWORK SUPPORT AND SECURITY MONITORING – Network Support continuously tracks, reports and manages Internet, data, and video traffic on UEN’s Wide Area Network (WAN). Network security detects attacks on the Network, identifies miscreant tools and trends, and mitigates infrastructure vulnerabilities. UEN provides in-depth leadership in security training and works in partnership with national and global security organizations to avert large threats and incidents. The UEN Network Operations Center (NOC) provides Second Tier help desk functions with UEN’s real-time trouble ticket system for problem resolution.

BROADCAST – UEN-TV broadcasts two digital TV channels through a digital transmitter and statewide

UEN infrastructure services include three core areas: Networking Services, Application Services, and Support Services; while Operational Services account for our business functions. These are integral to UEN’s mission of networking for education.

How do weserve them?

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education specialists to provide handouts, videos, and teaching materials to support their educational technology work. UEN offers technology integration support via UEN-TV, WIMBA classroom, in-person, and the Canvas

learning management system. UEN training staff work closely with district and school leaders to provide workshops specific to local school needs.

REGIONAL SUPPORT – UEN helps sustain Utah’s four Regional Service Centers with technical support, grant support and personnel funding. The centers are NUES, Northeastern Utah Educational Services in Heber City; CUES, Central Utah Educational Services in Richfield; SEDC, the Southwest Educational Development Center in Cedar City; and SESC, the Southeastern Educational Service Center in Price. They provide frontline support for Utah’s rural school districts.

E-RATE SUPPORT – UEN supports Utah public school districts, charter schools, private schools, libraries and Headstart programs in obtaining E-Rate reimbursements for broadband circuit costs. The E-Rate program is part of the Federal Communication Commission’s Universal Service Fund. Consumers, such as cell phone users, pay into this fund as a part of their monthly bills. With UEN’s E-Rate support, Utah schools and libraries are laying claim to millions of E-Rate dollars which have been set aside for education.

4. Operational ServicesThese business functions provide the operational

foundation for UEN’s networking, application and support services. They include basic operations and maintenance such as administration, accounting, internal telecommunications, utilities, database backups, and internal security tools.

classes, and makes possible information sharing and collaboration. UEN contracts with Utah-based Instructure for its Canvas software. The Network regularly convenes higher and public education partners who work collaboratively to maximize this service.

PIONEER LIBRARY – Pioneer Library is a statewide collaboration of UEN, Utah State Library and the Utah Academic Library Consortium providing online library resources to all Utah residents from national suppliers at large discounts. Pioneer includes newspapers, magazines, audio, ebooks, professional journals and graphics. UEN pays the K-12 portion of Pioneer. Preschool Pioneer provides early childhood resources to children ages 3-5, their parents and caregivers. Utah has about 285,000 children under age six.

WEB CONFERENCING – UEN licenses and supports Wimba Classroom for desktop-based conferencing. Wimba creates a live, virtual classroom, office or conference room with two-way audio, video, interactive whiteboard, computer desktop sharing and chat. This tool is available statewide for educational use such as meetings, mentoring, virtual office hours, presentations and tutoring.

TEACHING AND LEARNING TOOLS – UEN provides Utah’s K-12 educators, faculty, and pre-service educators with tools they need to teach effectively. UEN also supports various web projects aligned to institutional goals, such as the STEM (Science, Technology, Engineering and Math) resources database, the TICE (Technology Intensive Concurrent Enrollment) course development project, Internet Safety and Financial Literacy. UEN’s eMedia service includes more than 19,000 digital videos, images and documents for public education and higher education. UEN hosts my.uen, a web tool for teachers to communicate with parents. More than 35,000 Utah educators have my.uen accounts. UEN also works closely with the Utah State Office of Education (USOE) to develop curriculum applications such as the Utah Core Curriculum Database with vetted lesson plans and links.

3. Support ServicesSupport Services provides assistance to the users of

UEN infrastructure and applications.

TRAINING – UEN provides workshops and presentations to help end-users (teachers, faculty, librarians) use Network infrastructure services effectively. UEN coordinates with K-12 and higher

UEN Infrastructure Services

Operational Services

$1,673,789 4%

Support Services

$1,094,336 2%

Application Services

$9,566,314 22%

Networking Services

$31,724,330 72%

UEN Infrastructure Services

http://pioneer-library.org/

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MURRAYSCHOOL DISTRICT

RICHSCHOOL DISTRICT

MORGANSCHOOL DISTRICT

DAVISSCHOOL DISTRICT

JORDANSCHOOL DISTRICT

S SUMMITSCHOOL DISTRICT

PARK CITYSCHOOL DISTRICT

GRANITESCHOOL DISTRICT

CANYONSSCHOOL DISTRICT

N SUMMITHIGH SCHOOL

LOGANSCHOOL DISTRICT

BOX ELDER SCHOOL DISTRICT

JUABSCHOOL DISTRICT

GRANDSCHOOL DISTRICT

WEBERSCHOOL DISTRICT

PANGUITCHTELCO OFFICE

WENDOVER

WASATCHSCHOOL DISTRICT

NAVAJOMOUNTAINHIGH SCHOOL

TINTICSCHOOL DISTRICT

SALT LAKESCHOOL DISTRICT

S SANPETESCHOOL DISTRICT

PROVOSCHOOL DISTRICT

NEBOSCHOOL DISTRICT

BALDMESA


IBAPAHELEMENTARY SCHOOL

CACHESCHOOL DISTRICT

KANABTELCO OFFICE

NEBOSCHOOL DISTRICT

LOGANSCHOOL DISTRICT RICH

SCHOOL DISTRICT

JUABSCHOOL DISTRICT


N SANPETESCHOOL DISTRICT



OGDENSCHOOL DISTRICT




TOOELESCHOOL DISTRICT





ALPINESCHOOL DISTRICT



DUCHESNESCHOOL DISTRICT


UINTAHSCHOOL DISTRICT

DAGGETTSCHOOL DISTRICT

CARBONSCHOOL DISTRICT

EMERYSCHOOL DISTRICT

SEVIERSCHOOL DISTRICT

MILLARDSCHOOL DISTRICT

WAYNESCHOOL DISTRICT

PIUTESCHOOL DISTRICT

BEAVERSCHOOL DISTRICT

GARFIELDSCHOOL DISTRICT

IRONSCHOOL DISTRICT

KANESCHOOL DISTRICT

WASHINGTONSCHOOL DISTRICT

SAN JUANSCHOOL DISTRICT


MONUMENTVALLEYHIGH SCHOOL

WHITEHORSEHIGH SCHOOL

MONTICELLOHIGH SCHOOL

WEST DESERTHIGH SCHOOL

ESKDALEHIGH SCHOOL

GARRISONELEMENTARY SCHOOL

WENDOVERHIGH SCHOOL

PARK VALLEYMIDDLE SCHOOL

GROUSE CREEKMIDDLE SCHOOL

N SUMMITHIGH SCHOOL

RICHSCHOOL DISTRICT











N SUMMITHIGH SCHOOL

DUGWAYHIGH SCHOOL

CALLAOELEMENTARY SCHOOL



WENDOVER

WSU

UVU

UVU WASATCH

SLCC

USU

USUEASTERN

SNOWCOLLEGE

SNOWCOLLEGE

SOUTH

RICHFIELDDATA CENTER

SUU

UINTAH BASIN APPLIEDTECHNOLOGY COLLEGE

USUBLANDING

MOAB

DIXIE STATECOLLEGE

DAVIS APPLIEDTECHNOLOGY COLLEGE

USUVERNAL

U OF U

NAME

45 MEGABITS/SECOND MICROWAVE

45 MEGABITS/SECOND


155 MEGABITS/SECOND

1 GIGABIT/SECOND ETHERNET

1 GIGABIT/SECOND

1 GIGABIT/SECOND BACKBONE

10 GIGABITS/SECOND BACKBONE

POINT OF PRESENCE (POP)Higher Education

6.314 Gbps 48%

Public Education

4.721 Gbps 36%

Bandwidth measured by Peak 95th percentile. Margin of error +/– 5%UEN NOC data Sept. 16-23, 2012

Total Utilization13.142 Gbps

Other Traffic

2.101 Gbps 16%

Overall Bandwidth Utilization

Gbps = Gigabits/second

UEN Infrastructure MapConnecting 1389 locations throughout Utah

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RICHSCHOOL DISTRICT








N SUMMITHIGH SCHOOL

LOGANSCHOOL DISTRICT


JUABSCHOOL DISTRICT




WENDOVER







NEBOSCHOOL DISTRICT

BALDMESA


IBAPAHELEMENTARY SCHOOL

CACHESCHOOL DISTRICT

KANABTELCO OFFICE

NEBOSCHOOL DISTRICT

LOGANSCHOOL DISTRICT RICH

SCHOOL DISTRICT

JUABSCHOOL DISTRICT


N SANPETESCHOOL DISTRICT



OGDENSCHOOL DISTRICT









ALPINESCHOOL DISTRICT



DUCHESNESCHOOL DISTRICT


UINTAHSCHOOL DISTRICT

DAGGETTSCHOOL DISTRICT

CARBONSCHOOL DISTRICT

EMERYSCHOOL DISTRICT

SEVIERSCHOOL DISTRICT

MILLARDSCHOOL DISTRICT

WAYNESCHOOL DISTRICT

PIUTESCHOOL DISTRICT

BEAVERSCHOOL DISTRICT

GARFIELDSCHOOL DISTRICT

IRONSCHOOL DISTRICT

KANESCHOOL DISTRICT

WASHINGTONSCHOOL DISTRICT

SAN JUANSCHOOL DISTRICT


MONUMENTVALLEYHIGH SCHOOL

WHITEHORSEHIGH SCHOOL

MONTICELLOHIGH SCHOOL

WEST DESERTHIGH SCHOOL

ESKDALEHIGH SCHOOL

GARRISONELEMENTARY SCHOOL

WENDOVERHIGH SCHOOL

PARK VALLEYMIDDLE SCHOOL

GROUSE CREEKMIDDLE SCHOOL

N SUMMITHIGH SCHOOL

RICHSCHOOL DISTRICT











N SUMMITHIGH SCHOOL

DUGWAYHIGH SCHOOL

CALLAOELEMENTARY SCHOOL



WENDOVER

WSU

UVU

UVU WASATCH

SLCC

USU

USUEASTERN

SNOWCOLLEGE

SNOWCOLLEGE

SOUTH

RICHFIELDDATA CENTER

SUU

UINTAH BASIN APPLIEDTECHNOLOGY COLLEGE

USUBLANDING

MOAB

DIXIE STATECOLLEGE

DAVIS APPLIEDTECHNOLOGY COLLEGE

USUVERNAL

U OF U

NAME


45 MEGABITS/SECOND


155 MEGABITS/SECOND

1 GIGABIT/SECOND ETHERNET

1 GIGABIT/SECOND

1 GIGABIT/SECOND BACKBONE

10 GIGABITS/SECOND BACKBONE

POINT OF PRESENCE (POP)Higher Education

6.314 Gbps 48%

Public Education

4.721 Gbps 36%

Bandwidth measured by Peak 95th percentile. Margin of error +/– 5%UEN NOC data Sept. 16-23, 2012

Total Utilization13.142 Gbps

Other Traffic

2.101 Gbps 16%

Overall Bandwidth Utilization

Gbps = Gigabits/second

UEN Infrastructure MapConnecting 1389 locations throughout Utah

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What are the main sources of UEN funding and how is it allocated?

* Note: ”Other Funding“ is comprised of the BTOP and miscellaneous grants and reimbursements from Public Ed, Higher Ed, and Department of Technology Services.

As of June 30, 2012

UEN SERVICES TOTAL STATE KUEN FEDERAL OTHER

APPROP GRANT E-RATE FUNDING*

NETWORKING SERVICES $31,724,330 $9,914,090 $1,256,840 $11,494,848 $9,058,552

Wide Area Network (WAN) 27,776,373 7,284,993 – 11,494,848 8,996,532 Internet Access 1,065,363 1,031,685 – – 33,678 Network Support and Security Monitoring 1,349,854 1,336,095 – – 13,759 Broadcast 1,308,817 40,548 1,256,840 – 11,429 Internet Filtering 223,923 220,769 – – 3,154

APPLICATION SERVICES 9,566,314 6,195,842 753,312 – 2,617,160

Interactive Video Conferencing (IVC) 2,291,872 2,261,141 – – 30,731 Learning Management System (LMS) 1,553,606 1,552,793 – – 813 Teaching and Learning Tools 4,995,278 2,219,810 193,200 – 2,582,268 Pioneer Library 562,647 560,112 – 2,535 Web Conferencing 162,911 162,098 – – 813

SUPPORT SERVICES 1,094,336 1,068,142 22,113 – 4,081

Training 528,607 502,413 22,113 – 4,081 Regional Support 518,485 518,485 – – – E–Rate Support 47,244 47,244 – – –

OPERATIONAL SERVICES 1,673,789 955,037 650,797 – 67,955

Operational Services 1,673,789 955,037 650,797 – 67,955

TOTAL $44,058,769 $18,133,111 $2,683,062 $11,494,848 $11,747,748

PERCENTAGE OF TOTAL EXPENSES 100.00% 41.16% 6.09% 26.09% 26.66%

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UEN Budget by service

Wide Area Network (WAN) $27,776,373 63.04%

Teaching and Learning Tools $4,995,278 11.34%

Interactive VideoConferencing (IVC) $2,291,872 5.20%

Operational Services $1,673,789 3.80%

Learning ManagementSystem (LMS) $1,553,606 3.53%

Network Support andSecurity Monitoring $1,349,854 3.06%

Broadcast $1,308,817 2.97%

Internet Access $1,065,363 2.42%

Pioneer Library $562,647 1.28%

Training $528,607 1.20%

Regional Support $518,485 1.18%

Internet Filtering $223,923 0.51%

Web Conferencing $162,911 0.37%

E-Rate Support $47,244 0.11%

TOTAL $44,058,769 100%

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UEN services by customer

NETWORKING SERVICES $31,724,330 $20,921,975 $7,296,590 $3,505,765 Wide Area Network (WAN) 27,776,373 19,057,915 6,148,051 2,570,407 Internet Access 1,065,363 358,761 616,792 89,810 Network Support and Security Monitoring 1,349,854 926,161 298,778 124,915 Broadcast 1,308,817 378,248 232,969 697,599 Internet Filtering 223,923 200,889 – 23,034

APPLICATION SERVICES $9,566,314 7,174,558 2,318,106 73,650 Interactive Video Conferencing (IVC) 2,291,872 494,732 1,747,029 50,111 Learning Management System (LMS) 1,553,606 1,087,524 466,082 – Teaching and Learning Tools 4,995,278 4,995,278 – – Pioneer Library 562,647 515,568 23,539 23,539 Web Conferencing 162,911 81,456 81,456 –

SUPPORT SERVICES $1,094,336 922,798 129,404 42,134 Training 528,607 371,715 129,404 27,488 Regional Support 518,485 518,485 – – E–Rate Support 47,244 32,598 – 14,646

OPERATIONAL SERVICES $1,673,789 1,039,082 477,647 157,060 Operational Services 1,673,789 1,039,082 477,647 157,060

TOTAL $44,058,769 $30,058,413 $10,221,747 $3,778,609

PERCENTAGE OF TOTAL EXPENSES 100.00% 68.22% 23.20% 8.58%

As of June 30, 2012

UEN SERVICES TOTAL PUBLIC HIGHER OTHER

EDUCATION EDUCATION CUSTOMERS

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UEN Governing Board

Barry WalkerSouth SummitSchool District

Represents: Public EducationTerm Through: March 1, 2016

(435) [email protected]

Raymond WalkerUtah ValleyUniversity

Represents: Higher EducationTerm Through: March 1, 2014


Staff:

Ray TimothyUEN Executive Director


Glen TaylorCentral UtahEducational Services



Donna MorrisUtah StateLibrary

Represents: State LibraryTerm Through: March 1, 2014


Robert WagnerUtah StateUniversity



Christine KearlGovernor’s Office

Represents: Office of the GovernorTerm Through: March 1, 2016

(801) 538-1686 [email protected]

Dana MillerSouthwest ATC

Represents: Utah College ofApplied TechnologyTerm Through: March 1, 2014


Gary KoevenDixie State Collegeof Utah



Eric DennaThe University of Utahand Utah System ofHigher Education



Clark BaronUtah Public Charter Schools



Judy ParkUtah State Officeof Education


(801) [email protected]@ucas.k12.ut.us

[email protected]

[email protected]

[email protected]

[email protected]@utah.gov

[email protected] [email protected] [email protected]

[email protected]@[email protected]

UEN.orgTo learn more visit UEN’s award-winning website

Updated Dec. 21, 2012

Explore UEN’s 2013 priorities here.

http://uen.org

http://www.uen.org/legislature/

welcome to uen we network for education

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