welcome togetstarted.imvpinfo.com/pdf/imvp-and-brocade-lab-setup...you will not be able to access...

iMVP with Brocade Lab Setup Guide For Windows 1

iMVP Setup Guide for Windows

V I R T U A L W I T H O U T T H E V I R T U A LTM

Welcome To


The iMVP Team is here for you

If you have any questions during the iMVP setup process, simply contact the iMVP Team. We’d be happy to answer quick questions, or take you through the entire setup process over the phone.

[email protected]

Toll Free: 1-844-ASK-iMVP(1-844-275-4687)

(You’ll like us...we’re really really nice!)


1System Requirements


iMVP Minimum Requirements

Using a network and computer with at least the following minimum requirements will help ensure you have a successful iMVP experience.

Recommended Network Bandwidth

• The bandwidth will be optimized for the best experience based on the participants’ network. It will automatically adjust for mobile, WiFi or Wired environments.

• We recommend your network should provide a consistent minimum of 1.5Mbps Download and 1.5 Mbps Upload. You can check your network speed at www.speedtest.net.

Processor Requirements

• Any 1 Ghz single core processor

Operating System and Browser Requirements

• Windows 10, Windows 8 or 8.1, Windows 7, Windows Vista with SP1 or later, Windows XP with SP3 or later

• IE7+, Firefox, Chrome, Safari5+

Please note that it is very important that your system meets the minimum requirements. You are participating in a classroom environment and, just like in a traditional classroom, ineffective communication can have a negative impact on the experience not only for you, but also for your peers in the classroom.

Use the provided webcam and headsetOther web cameras and microphones can be used, but we strongly encourage the use of the camera and headset included with your iMVP package. CPU speed and performance can be severely decreased by use of older web cameras. Internal microphones and speakers can significantly decrease sound quality.

!

For Best Results, Don’t Use Mobile or WiFi ConnectionsFor best results, we strongly recommend using a wired network connection instead of a wireless network. To ensure your computer is using your network, plug in your network cable and turn off WiFi and/or mobile connections.

Tip


2iMVP Classroom Connection


Setup 1 - Connecting to the iMVP Classroom What is this setup?This setup installs the iMVP software needed on your computer so your browser can connect to the iMVP classrooms. The setup will also ask you to enter the iMVP test classroom, from where you can confirm your system is working prior to the class.

It is very important that you connect to the iMVP test classroom as soon as possible to confirm that your computer and network are compatible with our system. We don’t want you to miss the first portion of your class while troubleshooting your connection. You will receive an iMVP kit in the mail. This kit includes your USB headset & web camera.

1) Plug the headset that you received into your computer. You may use your own headset if you prefer. We request that you use a headset during the class because it improves the audio quality you hear, and reduces background noise for other students.

2) Plug the web camera that you received into your computer. We request that you not use an older web camera as they may reduce CPU performance and video quality. When you plug the web camera into your computer, it will likely automatically install drivers for the web camera. If it does not, you may run the installation program on the CD that came with it or go to the camera maker’s web site to download software.

3) Go to www.imvpinfo.com/getstarted/software/imvp-windows-z.exe and download the setup file.

4) When you have downloaded the setup file, run the installation program. This file will install the following programs on your computer:

• iMVP Classroom Connection Software (for your browser)

5) When the install program starts, you will see the following window. Click Next to begin.

The iMVP Team is here to helpIf you have any difficulties completing the setup, if you have any questions, or if you would like someone to join you in the iMVP test classroom, just email [email protected] or call 1-844-ASK-iMVP.


Setup 1 - Connecting to the iMVP Classroom - continued

6) Next, the install program will automatically download and extract the iMVP programs.

7) Click Finish when you see the following window to exit the installation program.

Reboot your computer before continuing!We recommend that you reboot your computer after the installation has completed. If you do not reboot, you might get an error message on your first attempt to enter a classroom, in which case you should reboot and try again.

!



8) After rebooting your computer, go to imvpinfo.com/classroom/setup. Depending on your browser, you might be asked to allow the iMVP plugin to run the first time. Click your browser’s equivalent to allow this plugin to Always Run On This Site.

9) Once the classroom application has started, you will see the program icon in your Application Bar and a popup window asking you to Please Enter Your Name. Enter your name and click Join.

10) Once the classroom application loads, click Join Audio Conference via Mic & Speaker to confirm you want to use your computer’s Microphone and Speaker.

Classroom Application Didn’t Load?Some browsers require an extra step to start the classroom application. If a browser window appears without automatically starting the classroom application, click the Join Meeting button. This should start the application and let you enter your name.

!



11) You will now be placed in the iMVP Test Classroom. You want to verify the following:

• CONFIRM you see yourself in the video window

• CONFIRM the microphone and speakers work with the following steps:

• Move your mouse to the bottom left of the video screen and click the microphone options arrow and then click Audio Options.

• Click Test Computer Audio.

• On the Audio tab, click the Test Mic & Test Speakers buttons. The volume bars should move for each test.

You have completed connecting to the iMVP Classroom



If you have problems with the Classroom Connection, here are some troubleshooting tips:

• I can’t install the software

• Before attempting again, temporarily disable your virus protection, spyware, and ad-blocking software.

• Confirm you have Administrative Access to your computer. Some work computers need IT support to install new software on machines.

• I can’t connect to the classroom

• Confirm JavaScript is enabled on your browser.

• Try using another web browser (we recommend Chrome or Firefox).

• Something is wrong with my web camera; I can’t see myself

• Use the provided headset and camera.

• Adjust the iMVP Video Settings: While you are in the classroom, click the video options arrow on the lower left of the video window, and then click the Video Settings button. In the window that appears, on the Video tab, select your USB camera provided.

• Try using another web browser (we recommend Chrome or Firefox).

First try rebooting your computerTip



Classroom Connection Troubleshooting - continued:

• I can’t hear the music or I don’t see the microphone level move when I talk

• Check your main computer volume and confirm you are not on mute.

• Use the provided headset and camera.

• Adjust the iMVP Audio Settings: While you are in the classroom, move your mouse to the bottom left of the video screen and click the microphone options arrow and then click Audio Options. On the window that appears, click Test Computer Audio. Then in the Audio tab, click the Test Speakers and Test Mic buttons. The volume bars should move for each test.

• Try using another web browser (we recommend Chrome or Firefox)

Want someone to join you in the classroom for a complete test?If you would like someone to join you in the iMVP Test Classroom, just email [email protected] and we will be happy to do so, at a time that’s convenient for you, on any business day.

Tip

The iMVP Team is here to helpIf you have any difficulties completing the setup, or if you have any questions, just email [email protected] or call 1-844-ASK-iMVP. You’ll like talking to us!


3Lab Connection


Setup 2 - Connecting to the Remote Lab

What is this Setup?This setup does two things so you can access the remote lab used in your class:

1) Make a connection to the lab computer: Creates a VPN (Virtual Private Network) connection from your browser to securely connect your computer to our remote lab servers. VPN is a common piece of software used for secure connections over the Internet.

2) View the lab computer: With the remote lab secure connection established, you will use a browser Java-based RDP Program to remotely view your lab computer. This will give you direct access to a computer setup specifically for your class (just as if you were sitting at an instructor-led classroom computer).

It is very important that you setup and test your remote lab connection with these steps prior to the class. We don’t want you to miss the first portion of your class while troubleshooting your connection. VPN Secure Connection Setup

1) Check that you have Java installed correctly: Confirm you have the latest version of Java installed on your computer by going to https://www.java.com/verify/. If prompted, follow the instructions on that page to download and install the latest version of Java.

Hosts and PortsYou will not be able to access the remote lab if your firewall blocks access to these servers or ports.

Hosts: https://rsl.brocade.com

Ports: TCP 443

!


Setup 2 - Connecting to the Remote Lab - continued

2) Check your Java security settings: Configure Java to allow connections to https://rsl.brocade.com/.

1) Launch the Windows Start menu and click on Programs.

2) Find the Java program listing.

3) Click Configure Java to launch the Java Control Panel.

4) Click the Security tab, and add https://rsl.brocade.com to the Exception Site List.

3) Close and restart your browser for the Java security changes to take effect.

4) Go to https://rsl.brocade.com/ and login with username vnc_test and password brocade6.



5) After the connection is made, click one of the RDP to VNC Test Station links.

6) Depending on your browser, you will have to provide permission for your browser to connect to the lab viewer. Watch for these pop-ups, usually located at the top right of your address bar, or as warning icons on bottom of your browser. Click Allow or Always-Allow as applicable to your browser.

7) Java will also ask you for confirmation to connect to the lab. Select the check box to always allow, and click Run.



8) Your RDP lab viewer should start and you will see a Windows desktop. This indicates a successful lab viewer connection.

9) After successfully connecting to the test lab viewer, you can close the lab viewer connection and all browsers to disconnect from the lab VPN network.

You have completed connecting to the iMVP Lab Computer



If you have problems connecting to the remote lab, here are some troubleshooting tips:

• I can’t install the software


• Confirm you have Administrative Access to your computer. Some work computers need IT support to install new software on machines.

• I can’t connect to the VPN lab network

• Check that these VPN ports are open on your firewall: 443


• Confirm you have Administrative Access on your computer to make a VPN connection to an outside network.

• Confirm you have the latest version of Java installed on your computer and Java’s security setting configured with the instructions starting at the previous section titled VPN Secure Connection Setup.

• I see a www.TightVNC.com link and nothing happens

• The following screenshot indicates Java is trying to start the Lab Viewer. If nothing happens after 30 seconds, confirm you have the latest version of Java installed on your computer and Java’s security settings configured with the instructions starting at the previous section titled VPN Secure Connection Setup.

First try rebooting your computerTip


Congratulations!You have completed your iMVP setup!

Prior to your class, we will email your individual classroom connection details.

If you have any questions before the class, feel free to contact us. Your iMVP team will also be available throughout your class.

You can go ahead and close your classroom and VPN connection.

See you soon!

welcome togetstarted.imvpinfo.com/pdf/imvp-and-brocade-lab-setup...you will not be able to access...

Documents