welcomes you to getting over the wall positive communication in the iep or ifsp
TRANSCRIPT
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Welcomes You To
Getting Over The Wall
Positive Communication in the IEP or IFSP
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Trainer’s Name
Insert photo here
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Many parents report that their child’s annual IEP meeting ranks
as one of the most stressful events of the year.
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Many teachers report that their students’ annual IEP meetings rank
as some of the most stressful events of the year.
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Parents
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ParentsEducators
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Parents Educators
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The process of communication is what allows us to interact with other people.
What is communication?
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• Verbal• Nonverbal• Written• Listening
Methods of Communication
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Verbal Communication
Word Choice
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Verbal Communication
• Tone• Enunciation• Pauses• Loudness• Emphasis
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Verbal Communication
“SARAH is behind in Math.”
“Sarah IS behind in Math.”
“Sarah is BEHIND in Math.”
“Sarah is behind in MATH.”
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• Respectful
• Acronyms
• Jargon
• Conclusions
• Ask!
• Should
Verbal Communication
• Tone of voice
• Speak up
• Loudness
• Interrupting
• Child-focused
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Non-Verbal Communication
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Non-Verbal Communication
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Non-Verbal Communication
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Non-Verbal Communication
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Non-Verbal Communication
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• Listening posture
• Crossed arms
• Eye roll
Nonverbal Communication
• Watch / Clock
• Faking
• Ask
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Written Communication
• Permanent• Complete• Large groups• Formal• Informal
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• Outline
• Short
• Sweet
• Neat & legible
Written Communication
• Receipt
• CC
• Copy for you
• File
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Active Listening
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• Be attentive
• Main point
• Take notes
• Paraphrase
Active Listening
• Ask
• Judging
• Body Language
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Negative History
#
Top Two Communication
Barriers
2• The Past
– Conflict / Emotions– Choose your Battles– Forgive/Forget/Pretend
• The Present– Different Circumstances?– Different People?– Letting Go & Moving On
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Being Emotional
#
Top Two Communication
Barriers
1• Parents
• Educators, too
• Us vs. Them (again!)
• Humans
Potential for Conflict = Fear & Anxiety
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• Acknowledge Fear & Anxiety
• Draft
• Make a list
• Stay in touch
• Take a friend
Negative History & Emotions
• Suggest a break
• Relevant?
• Expend energy?
• Let it go
• Learn!
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Positive Communication
Activity
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American Heritage defines CONSENSUS...
1. An opinion or position reached by a group as a whole
2. General agreement
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The Individuals with Disabilities Education Act relies on a
consensus model of decision making?
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That you have already worked toward consensus with a group
today?
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Steps to Building Consensus
• Define the problem• Listen• Compromise• Brainstorm• Alternatives• Input from ALL
Celebrate Success!!
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If Consensus is Not Reached
Informal Options
• Meeting w/teacher
• Reconvene IEP meeting
• Meet w/principal
• Write an informal email or letter
• Call / meet with District Rep(s)
• Call Tallahassee (with a question)
• Call CFPC!
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If Consensus is Not Reached
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Keys to Effective Communication
• Confidence
• Show Interest
• Open-Ended Questions
• Listen Twice, Speak Once
• Knowledge is Power
• Take a Risk
• Start Small
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“Unity is strength... when there is teamwork and
collaboration, wonderful things can be achieved.”
Mattie Stepanek
Why work at getting over the wall?
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