we're engaging - the role of social media & apps in running services

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We’re engaging The role of social media and Apps in running services

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Post on 02-Nov-2014

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How one housing organisation uses technology and social media to engage with its customers.

TRANSCRIPT

Page 1: We're engaging - the role of social media & Apps in running services

We’re engagingThe role of social media and Apps in

running services

Page 2: We're engaging - the role of social media & Apps in running services
Page 3: We're engaging - the role of social media & Apps in running services

A few nuggets for you…

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We need more engagement!

• Website usage• Social networks• Smartphone App• E-bulletin

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accessibility

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accessibility

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social media nuggets

• PR• Customer complaints• Positive feedback• Increased engagement• Help and support• Brand Management

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We’re engaging but we’re not married yet

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thank you for listening

stevef2412

[email protected]

www.northwardshousing.co.uk