Ca r e & Ma i n t e n a n c e

W E Y L A N D T S

G L A S SOr objects with components of glass

A B O U TGlass is fragile and should always be handled with care.

Avoid placing heavy items on glass surfaces and bear in mind that sharp items will scratch surface if not placed with care.

Consider placing felt pads underneath objects placed on top of glass.

C L E A N I N G I N S T R U C T I O N S- Wipe with a wet cloth- Window cleaning products may be used on polished surfaces- Make sure detergent is fully wiped down after cleaning to avoid marks

N A T U R A L S T O N EOr objects with components of marble

A B O U TNatural stone includes:- Marble- Granite- Onyx- Lava stone- Various other materials that come directly from the earth.

Natural stone is porous, and each piece has a unique look as nature intended.

These materials are susceptible to oils, and stains and marking will occur if care is not taken.

C L E A N I N G I N S T R U C T I O N- Wipe off liquids immediately- Do not leave any oily products on the stone- Do not rub, scratch or scour- Always use a soft cloth when wiping items- Wipe with a mild, PH balanced detergent only if absolutely necessary- To avoid streak marks, always make sure to wipe residue detergent off the stone surface

C O M P O S I T E S T O N EOr objects with composite stone

A B O U TComposite stone includes:- Concrete- Terrazzo- Quartz stone

Composite stone is mostly less porous than natural stone and is more consistent in look.

These materials are still susceptible to oils, and stains and marking will occur if care is not taken.

C L E A N I N G I N S T R U C T I O N- Wipe off liquids immediately- Do not leave any oily products on the stone- Do not rub, scratch or scour- Always use a soft cloth when wiping items - Wipe with a mild, PH balanced detergent only if absolutely necessary- To avoid streak marks, always make sure to wipe residue detergent off the stone surface

S T O N E & G L A S S

Care & Main t enance

W E Y L A N D T S

P O W D E R C O A T E D & P L A T E D S T E E LOr objects with components of powdercoated steel

A B O U TThis is a metal object that can hold on electrostatic charge.A dry powder is electrostatically applied to a metal part. This coating is a lot stronger than paint coatings. Coating can chip and scratch if not handled with care.

WA X E D / R AW S T E E LOr objects with components of waxed or raw steel

A B O U TThis item has a light wax sealant applied to its surface in orderto enhance and maintain it natural steel look.

Raw waxed steel is susceptible to rust and scratching if not maintained regularly.

Raw or waxed steel will rust if left outside in the elements.Please note that steel attracts heat and will heat up if left in the sun.

Rust will occur if liquids are left on the steel.

C L E A N I N G I N S T R U C T I O N S- Wipe off spills immediately

- Dust regularly

- Do not rub, scratch or scour

- Wax annually with a colourless wax sealant is necessary yearly in order to maintain the natural look

- Wax is available to purchase form all Weylandts stores

B R A S S A N D C O P P E ROr objects with components of brass or copper

A B O U TBrass is a natural, malleable material.Brass items will age or tarnish with time as oxidation occurs.Intermittent cleaning is necessary if this effect is not desired.Brass will scratch if sharp items are placed on it without care.

C L E A N I N G I N S T R U C T I O N SAlways clean spills immediately, on all brass items.

Polished & brushed brass:

- Clean with damp, soft cloth

- Brass cleaning products can be used on polished brass

- Do not scour

Aged brass:

- Clean with damp cloth in order to keep aged look

- Do not scour

L E A T H E ROr objects with components of leather

A B O U TThere are different ways to approach leather. Some manufacturers like to try and hide all the natural marks on inferior leather to make it look unnaturally ‘perfect.’ At Weylandts, we celebrate the unique character of each hide. For this reason, we don’t try to cover up or exclude parts of the story of each piece of leather. Wrinkles, scars, tick bite marks and brand marks are all typical of the highest quality, natural, full-grain leather, also known as aniline leather.

For this reason, the following may occur in leather products:

- Dye lots may vary

- Colour variations may occur due to multiple hides required to make up the product

- Marks, tick bite scars, scratches, stretch marks and scuff marks are characteristics of full grain leather and are therefore not defects. Prominent brand marks may also be visible and are not considered defects.

C L E A N I N G I N S T R U C T I O N SAlways clean spills immediately, on all leather items.

- Vacuum or dust frequently with a clean, dry cloth

- If leather is soiled, it can be wiped with a soft, damp cloth using a lather of any mild soap with lukewarm water

- Do not spot clean leather; clean the entire surface

- Wipe clean with a damp cloth and dry with a clean, soft cloth

Professional waterproofing can be done to a sofa at your own risk. Feel free to contact Weylandts for our preferred supplier.

M E T A L S L E A T H E R

Please note that rusting can occur in damaged or chipped areas.

Please keep in mind that negligence will not be covered in the warranty.

C L E A N I N G I N S T R U C T I O N S- Dust regularly

- Wipe with a damp cloth

- Do not rub, scratch or scour

- Mild detergents can be used on powdercoated item when necessary

Care & Main t enance

W E Y L A N D T S

L O C A L T I M B E R H O M E WA R E &F U R N I T U R EOr objects with components of timber

A B O U TWood is a natural product that expands and contracts due to the humidity and temperature of the environment.Natural movement in solid wood products is normal and some cracks might naturally appear with time as timber ages.

C L E A N I N G I N S T R U C T I O N SWATER BASED FINISHES

Excellent customer service includes educating our customers about how to care for their new purchase.

The following care instructions are applicable to our timber products. This information can also be found in the product details on our website.

- Dust regularly

- Wipe with slightly damp cloth

- No need for furniture wax or oil

- No detergents and specifically no alcohol, acid, bleach or ammonia based products to be used for cleaning

- Avoid exposure to direct sunlight (including through glass windows)

- Wipe spills and water immediately to avoid stains or further damage

- Steel components have a wax finish and can be waxed with floor wax - available from Weylandts stores & online.

- Don’t let any steel components get wet as they will rust. Dry immediately if they get wet

Pod hanging chairs carry a 150kg weight restriction;

Certain types of timber, i.e. munggur and teak, should not be placed on carpets due to the natural moisture content of the product. It must be allowed to “breathe”. If these precautions are not followed it may be hazardous to the carpet.

I M P O R T E D F U R N I T U R E

A B O U TAt Weylandts, we pride ourselves in supplying all our clients with only the best quality furniture, from all over the world.

For this reason we give general instructions for handling our imported furniture. For detailed instructions, please contact your sales consultant to enquire about detailed care instructions for specific items.

C L E A N I N G I N S T R U C T I O N S- Dust regularly

- Wipe with slightly damp cloth

- No detergents and specifically no alcohol, acid, bleach or ammonia based products to be used for cleaning

- Avoid exposure to direct sunlight (including through glass windows)

- Wipe spills and water immediately to avoid stains or further damage

- Raw steel components have a wax finish and can be waxed with floor wax - available from Weylandts stores & online

GUN METAL AND EBONY OIL FINISHES:Do not:

- Place products in direct sunlight

- Use any solvents e.g. thinners, turpentine, benzene

- Use any harsh detergents e.g. ammonia based products or dishwashing liquid

- Rub the surface with excessive pressure or an abrasive material

- Leave liquids for any period on the surface

Do:

- Wipe spills immediately

- Clean using a damp cloth to gently wipe off the surface

- Use a specialist oiled wood cleaner, e.g. Plush Wooden Furniture Cream. This extends the lifespan of the product (especially if the oil dries out due to climatic conditions)

- Use a maintenance oil available in-store for an annual treatment, also available in-store is a soft wax, similar to furniture polish and can be applied every few weeks

T I M B E R

NOTE ON OUR TIMBER PRODUCTSSome products are made from reclaimed and/or recycled materials and will therefore have markings, colour variations, scratches and dents.

These products may also have holes, nails and metal caps inconsistently visible on the product, due to the fact that materials have been recycled or reclaimed from their original use and are often hand crafted. The characteristics mentioned are not defects or signs of damage.

Care & Main t enance

W E Y L A N D T S

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G E N E R A L WA R R A N T Y T E R M SWeylandts will only be liable to honour a warranty if:

- The defect existed at the time of delivery and manifested during the warranty period - The defect did not arise due to normal wear and tear or misuse/abuse by the customer - The product concerned is used for the purpose intended and in a domestic environment (Unless the latter requirement is waived by Weylandts in writing); i.e. commercial use is not warrantied - The customer duly complied with the care instructions and maintenance supplied to them by Weylandts - The customer provides the original invoice - The product is assembled by Weylandts or by the customer in accordance with the suppliers’ specifications. - Weylandts warranty provides for the free repair or replacement of any faulty component - The customer must at his own cost, deliver and collect the product concerned to and from the store or Distribution Centre

U P H O L S T E R E D F U R N I T U R E WA R R A N T YUpholstered furniture is warranted for a period of 2 years from date of delivery/collection in respect of the frame and craftsmanship. The warranty does not extend to the fabric or leather used to upholster the product as this is subject to wear and tear associated with use. Furthermore, usage and treatment in the customer’s environment is beyond Weylandts’ control.

WARRANTIES DO NOT APPLY TO:1. Defects or damage arising from negligence, abuse or misuse, including (but not limited to) improper maintenance –

2. Failure to comply with Weylandts care instructions or specifications

3. Damage caused by extreme use. This includes: - Solvent spills - Ink - Paint - Bodily fluids (human or animal) - Improper cleaning techniques - Placing furniture outdoors in direct sunlight or close proximity to an open heat source - Sitting on arms and backs of the sofas

L O C A L T I M B E R WA R R A N T YTimber products are warranted for a period of 1 year from date of delivery/collection in respect of the frame and workmanship. Should the original product be altered in any way, the warranty will be void.

I M P O R T E D P R O D U C T S WA R R A N T YAll imported products are warrantied for a period of 1 year from date of delivery/collection in respect of frame and workmanship and regardless of whether it’s an upholstered product or not.

C O N D I T I O N O F D I S P L AY E D P R O D U C T SIf the subject matter of the sale is the particular product that is on display in the Weylandts showroom as viewed by the customer, then the product is sold to the customer in the specific condition in which it is and the customer agrees to accept the relevant product in that condition.

L I M I T A T I O N O F L I A B I L I T YWeylandts will not be liable for damages suffered by the customer as a result of gross negligence or an intentional act.

WA R R A N T Y T E R M S

Care & Main t enance

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