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WFP Turkey

MISSION REPORT

August, 2012

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BACKGROUND

Since the beginning of the conflict in Syria in March 2011, population of Syrians have been

moving to neighbouring countries in increasing numbers, including Turkey, where the

majority are being settled in camps. The Government of Turkey has demonstrated leadership

and high generosity in providing for the humanitarian needs of the Syrian population arriving

in Turkey on a remarkable manner and has so far invested over an estimated USD200 million

in their response.

Since the beginning of the crisis and until recently the Government of Turkey (GoT) has

independently managed the provision of assistance to the displaced Syrian population with

very limited involvement of the international community and UN agencies. However with the

further deterioration of the situation within Syria and an increasing rate of arrival of Syrians ,

the Government in April 2012 has agreed to the “burden-sharing” proposals with the

international community.

In June WFP met with the GoT and discussed the possibility of providing complementary

food assistance using voucher-based transfers which would be aligned to the approach already

taken by WFP for the Syrian populations in Lebanon and Jordan. Working in close

collaboration with UNHCR and within the framework of the UN Regional Response Plan

(RRP), WFP established voucher programmes in May and July 2012, respectively, for those

two countries and would adopt a similar approach in Turkey. This proposal was well received

and with the Government’s approval, has been included in the updated RRP.

Following the Government’s acceptance of the proposal, WFP deployed the voucher

feasibility assessment mission to Turkey for the period of 15-28 July, 2012.

In advance of the field visits the mission team met the representatives of the Prime Ministry’s

Disaster and Emergency Management Presidency (AFAD1) and Ministry of Foreign Affairs

(MFA). AFAD officials were led by Mr. Mehmet Sinan Yildiz, Deputy Director General, and

Mr. Fatih Özer, Head of Department of Response. Mr. Berk Baran, Head of Department of

Deputy Directorate General for International Political Organization, was representing the

MFA. The purpose of the meeting was to present the assessment mission plan and to

understand the Government’s expectations.

During the meeting, the following recommendations were put forward by AFAD:

1. To visit all camps, as the conditions across camps is different;

2. To explore the possibility of using mobile markets, which can be installed at camp

premises or near the camps, instead of sending people to urban areas;

3. To use biometric ID cards2 issued to Syrian citizens as e-voucher, instead of paper

vouchers proposed by WFP.

4. To plan assistance according to new figures and expected trends; and

1 Afet ve Acil Durum Yönetimi Başkanlığı (AFAD) was founded in 2009 as a result of merger of three institutions, General

Directorate of Turkey Emergency Management under Prime Ministry, General Directorate of Civil Defence under Ministry

of Interior, General Directorate of Disaster Affairs under Ministry of Public Works and Settlement.

2 AFAD stated that issuance of ID cards with biometrics and capability to be loaded with money is in the process and

expected to be completed in two months.

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5. To reevaluate the transfer value and explore the possibility to increase the transfer

value from the initially proposed value of 31US$.

The assessment team also met with the UN Resident Coordinator, Mr. Shahid Najam, and the

UNHCR Country Representative, Ms. Carol Batchelor, who provided a detailed briefing on

the context of the operational environment.

The field assessment started on 20 July. The mission visited seven camps accessible to the

UN, met with local authorities and partners involved in the operations in all four provinces,

such as Camp managers, the Turkish Red Crescent/Kizilayi local representatives, MFA

representatives as well as UNHCR representatives.

STATUS OF SYRIAN DISPLACED POPULATION IN TURKEY AND

COORDINATION OF ASSISTANCE

a) Legal Status of Syrians displaced population in Turkey

Since April 2011 when the first arrivals from Syria occurred, Turkey has maintained an open

border policy for Syrians fleeing violence. Syrian nationals are admitted to Turkey with

assurances of protection and no threat of forced return under the Government established

Temporary Protection Regime (TRP) which core elements include:

An open border policy with admission to the territory of those seeking protection;

Protection against forcible returns;

No limit of duration of stay; and

Access to basic registration arrangement where immediate needs are addressed.

b) Syrian population numbers and profiles as of August, 2012

As of 1 August, according to the Government statistics published on AFAD website, Turkey

has received 73,587 Syrian citizens since the beginning of the unrest, of which some 29,549

people have returned to their country of origin; and the number of registered Syrians stands at

44,038 people out of which 43,679 people reside in camps and the rest are undergoing

medical treatments in various hospitals.

Most of the registered Syrian citizens are coming from the rural areas of Northern Region of

Syria which includes the Idlib and Aleppo Governorates. Syrian citizens are predominantly

of Arab origin however there are relatively small numbers of Turcoman (at the time of

assessment all camp population of Yayladagi 2 and around 1,200 people residing in Islahiye

camp are Turcoman). Although no accurate gender or age breakdowns were available at the

time of assessmen,t the UNHCR estimated that three quarters of Syrian population in Turkey

are women and children. According to WFP estimates, based on the Ceylanipar camp

statistics, the average family size is around 4 persons.

Syrians citizens are accommodated in eight camps located in four border provinces, including:

five tented sites in Hatay; Altinozu, Yayladagi I and II, Boynuyogun, Apaydin3; one tent site

3 Apaydin Camp is solely for Syrian Deserted Military personnel and their families therefore the UN does not

work in this camp.

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in Islahiye in Gaziantep; one tent site in Ceylanpinar in Sanliurfa and the container site in

Kilis. The Altinozu, Islahyie and both of the Yayaladagi camps are within or close to urban

areas while the rest of the camps are located in remote areas, along the Turkish-Syrian border,

some of them with few hundred meters from the demarcation line.

Table 1: Breakdown of statistics of Syrian Citizens as of July 21, 2012

# Camp

Numbers

of people

Capacity

of the

camp Province

Nearest

Town

1 Kilis 10600 12000 Kilis Kilis

2 Islahiye 7200 8000 Gaziantep Gaziantep

3 Ceylanpinar 14000 15000 Sanliurfa Sanliurfa

4 Yayladagi1( Tekel) 2410 MCR* Hatay Yayladagi

5 Yayladagi2 ( Yibo) 2656 MCR Hatay Yayladagi

6 Altinozu (Tekel) 1117 MCR Hatay Altinozu

7 Altinozu Boynuyogun 1783 MCR Hatay Altinozu

TOTAL 39766 4 provinces

*Maximum Capacity Reached

In mid-July the Government of Turkey announced the opening of four new camps with a total

capacity of 40,000 people to respond to the deteriorating situation in Syria and increased

arrival (80 % increase in last 3 months),

Two new camps along the border with Syria, the Akçakale camp in Şanlıurfa Province and

the Karkamış camp in Gaziantep province are currently under construction and are expected

to be ready for reception of Syrians between mid to end of August.

Construction of other two camps, the Türkoğlu in Kahramanmaraş Province (also called

Maraş Province) and the Nizip camp in Gaziantep Province was announced last week of July

and at the time of assessment timelines for the construction of these camps were not yet

ascertained. Unlike the other camps the last two camps will be located inlands, 50 to 80 km

from the Turkish–Syrian border.

c) Registration and ID cards system

The Government of Turkey undertakes Syrian citizens’ registration and issuance of

Identification Cards independently. Registrations are done by local authorities and every

province uses a different registration platform/database and they collect different personal

information on families, thus making it difficult to cross-check information across different

locations and camps. Indentity card formats also vary across provinces; from a simple

plasticized paper card, to a bar coded plastic card, to an ID card with biometric identification.

The Government of Turkey understands the importance of common registration therefore they

are developing central registration database with biometric capabilities. The system is

currently being testing in one of the camps (Kilis) and, according to AFAD, it is expected to

be finalized and rolled-out within two months.

d) Response Coordination and Management

The Prime Ministry's Disaster and Emergency Management Presidency is coordinating the

overall management and funding of the operations at the central level while the

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implementation of the policies and directives at the field level are devolved to local

administration. Vice-Governors of provinces are overall responsible for response in their

province while sub-governors are responsible for implementation of assistance in their

administrative districts.

The camp management structure replicates local government administrative structure. Local

representatives of AFAD and various ministries (Education, Interior, Health, etc.) are present

in all camps and perform their duties under orders, directives and hierarchy of the governors

and sub-governors.

In addition to the government’s administrative structures, the Turkish Red Crescent (Kızılay)

is present in all camps and is responsible for accommodation (tent installation, and

allocation), food and non food item distributions.

CURRENT HUMANITARIAN ASSISTANCE

Since April 2011, assistance to Syrian population is fully provided by the Government of

Turkey through the Turkish Red Crescent and other State institutions. Shelter, food, medical

care, education facilities are provided in all camps. Camps have pre-schools, primary and

secondary schools where education is provided in the Arabic language. In addition, vocational

training course are provided to women and men.

The support and assistance provided to the Syrian population is of a very high standard

however, the level is not uniform across all camps. Provision of assistance is administered by

the local authorities, and each authority determines their own standards and there are

significant differences in living conditions and services in different camps. There are also

differences in food rations and distribution modalities.

a) Food Assistance (in kind)

The Turkish Government is providing food assistance to all Syrian population registered in

the camps. The assistance is provided through the Turkish Red Crescent and the private

companies selected through tenders are responsible for deliveries and distribution of food in

camps. The assistance modality differs across the camps. As of last week of July, roughly half

of the registered population received wet feeding/cooked meals daily and the other half

received food parcels of dry food every two weeks and fresh food, weekly.

Table 2: Current Food Assistance Modalities by camps

# Names of the camps Province

Numbers of

people

Food Assistance

Modality

1 Ceylanpinar Sanliurfa 14000 Wet Feeding

2 Islahiye Gaziantep 7200 Wet Feeding

3 Kilis Kilis 10600 Food Parcels

4 Yayladagi1 –Tekel Hatay 2410 Food Parcels

5 Yayladagi2 –YIBO Hatay 2656 Food Parcels

6 Altinözü –Tekel Hatay 1117 Food Parcels

7 Altinözü -Boynuyogun Hatay 1783 Food Parcels

TOTAL 4 provinces 39766

The menus and consequently choice of ingredients for cooked meals, as well the content of

the dry and fresh food parcels, is based on peoples’ preferences and seasonal availability.

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Hence the composition of meals and food parcels is highly diversified and often exceeds the

internationally agreed minimum energy supply standards of 2100 calories.

As an example, the daily caloric content of cooked meals in one of the camps in Hatay ranges

between 3,000-5,000 kilocalories per person and the content of dry and fresh food parcels

ranges between 26-45 items. The detailed list of food commodities distributed in Hatay camps

is available in Annex I .

In addition to cooked meals and food parcels, the families with infants receive baby feeding

formula as required. There are no restrictions on the volume or quantity a family can request.

The cost of assistance greatly differs across the camps, with the monthly cost for cooked

meals ranging from US$147 to US$170/ per person.

b) Food Assistance (E-voucher system)

On July 20, the Turkish government introduced a food voucher scheme in Kilis camp.

Biometric identity cards issued by Government have been used as electronic vouchers and

beneficiaries could purchase goods from three supermarkets, purposely installed in the

premises of the camp. Camp residents were entitled to a monthly transfer of TRY4 80 (US$

45) per person. The amount was provided in instalments of TRY 20 per week and

beneficiaries were free to purchase food and non-food items sold in the supermarkets. Family

entitlements were transferred to the common family account,created on the voucher

processing platform and not linked to any financial institutions, and two adult family

members had access to the transfers.

The biometric identity card functions much like a debit card offered by financial institutions.

When the beneficiary uses the card to buy goods in an authorized supermarket, the shop

keeper swipes the card in the Point of Sale (POS) terminal, then the cardholder simply scans

his thumb or finger on the biometric fingerprint reader to verify the beneficiary identity. The

system verifies that the correct thumbprint has been entered and checks to see if the

recipient’s account has funds to cover the value of the purchase. After a positive

verification, a beneciary collects the purchased items.

Due to some technical problems in the software, the system malfunctioned the day after it’s

launch and it had to be suspended while the camp reverted to in-kind food distributions5.

c) Cooking Facilities

Syrian populations in almost all camps cook some meals in camp premises. Some cook on

improvised electric stoves made of spiral wires and others cook on electric or gas stoves

provided by Turkish Government.

The Government supplied and approved cooking facilities are available only in camps located

in Hatay province and in the Oncupinar (Kilis) container city. Syrians in these camps have

small kitchens attached to their living areas and have individual cooking facilities. The

Government supplies electricity and gas bottles for cooking free of charge. There are also

adequate measures for fire control in these camps.

However, the camps currently receiving cooked meals do not have safe cooking/kitchen

facilities and the camps’ site planning does not allow the establishment of individual kitchens

due to the limited space available between tents.

4 As of July 31 the UN exchange rate: 1US$=1,8 TRY 5 It is the understanding that at the time of the release of this report the system has been restored and is functioning again in Kilis camp

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The mission team discussed with the local authorities the option of possibly installing

communal cooking facilities. However, according to their experience Syrians are not

accustomed to nor preferring to use communal spaces so this option may not be appropriate.

The importance of cooking facilities was again discussed in Ankara with the President of

AFAD, who agreed to assess all camps requiring kitchen facilities. They will communicate to

WFP the plans and timelines for installation of kitchen facilities where technically feasible.

RETAIL SECTOR OVERVIEW

a) National Retail Sector

The Turkish retail sector has remarkably grown its distribution channel in past decades6. The

size of the retail sector has increased7 from US $70 to US $187 billion between 2005 and

2010. It covers an area of 23 million square meters, employs 2.5 million persons and has

around 170 000 selling points. Food retail represented 51% of the total retail sector in 2010.

The retail sector is composed of two major groups: 1) medium/large retailers which are

characterized by chain stores that have a corporate trading licence. In 2011, there were 11,588

chain stores and supermarkets and 291 shopping malls; 2) Small retailers which are composed

of small stores (Bakkals) and bazaars. The sale area is roughly 50 m2. Small stores sell most

often beverages and confectionaries. In 2011, 110 000 small stores had been registered. Open-

air bazaars typically trade vegetables and fruits. The Annex I provides different characteristics

of the large and small retail sector.

The retail market chain is composed of 168 local chains and 21 national/ international chains.

In 2011, the national retail chain grew 5 percent; 21 percent for the local chain and 4.8 percent

for the international chain. It seems that the national chains (64 percent) rule the market. The

local chains stores in South East Anatolia (camps area) represent 2 percent of the total local

chain stores.

The rise of the modern retail sector creates some concentration among players (AC Nielsen).

The top three players own 50 percent of the total number of stores. The evolution of food

retailer sector shows an important growth in larger outlets (54 percent) compared to small

retailers (- 36 percent). Small retailers continue to play a key role in rural areas and small

towns.

Distributions channels: Small and large retailers obtain their commodities from several

channels8. In urban areas, small retailers get their commodities from food wholesale markets

in big cities. In rural areas or small towns, producers deliver their commodities directly to the

small retailers. Large retailers use a middleman to get commodities (more actors but less risky

supply chains).

b) Local Retail Sector

Yayladagi and Altinozu towns are highly linked to the province of Hatay/Antakya for its

supply.

6 Turkey is the 7th largest retail market in Europe and the 10th in the world. . 7 It is one of the fastest growing sectors of the Turkish economy. 8 Distributors, agents, wholesalers, producers, producers ‘cooperatives and hypermarkets

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The local food retail sectors in both places are composed of several small retailers and a few

small wholesalers. There are also a few large retailers from Antakya. The large and small

retailers are operating in a competitive environment. The small retailers operate in groups to

reach economy of scale and bring large quantities from Antakya to sell and to store. Both

players (small wholesalers & large retailers) supply the local population and two camps

(4,056 people ).

The small retailers generally buy products from the main market in Antakya and bring them to

the small town. Rice, maize, wheat flour, beans and chickpeas are available in the shops.

A few wholesalers are very dynamic in terms of supply and exert an influence in the town of

Yayladagi. It seems that the local retail food market is functioning well but under the control

of a network of wholesalers9 - who have large storage capacities and intervene at retailer

level.

There are different types of retail channel distributions: i) the wholesaler supplies the retailers

(purchase within the town), ii) the wholesaler intervenes at the retail level (the shops belong

to the wholesaler) and iii) the wholesaler in the main market (Antakya) supplies to a retailer

network in the local towns.

Both wholesalers and retailers are registered. They also have bank accounts and have access

to credit. Some of the retailers have warehouses close to the shop.

c) Upstream supply chain in Yayladagi and Altunozu

The main market in Antakya is well-integrated with production areas and consumption

centres, well-organized and regulated. All main wholesale markets are accessible by road.

Markets in Antakya are reliable to ensure a stable supply chain. Food is abundantly available.

The main market in Antakya plays a role as storage market. The supply will be able to

respond to an increased demand.

Many products are available in the local town and there is a reasonable stability for the supply

chains. The large and small retailers are able to bring products from several production areas

to the consumption centres on time for an affordable and competitive price10

. The increased

demands for goods via vouchers can be satisfied through the large and small retailers. Since

most products are coming from Antakya it is important to regularly monitor the wholesale

market in Antakya.

The reported supply chain speed is high – even through small retail shops at local level.

Suppliers reported minimum 3 days order lead-time for delivery to the camps. Additional

orders up to 50% of the regular orders were delivered within the same day but created

significant strain on the supplier. Ad hoc orders above 50 percent of regular delivery can be a

problem.

9 Hatay,K.Maraş,Osmaniye 10

Because of the retail supply chain is highly interconnected and provide high level of services directly to the customers. Indeed, the

distribution network is integrated into the service providers supply chain.

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Supply chain diagram by commodity type

Note: data illustrates the logistics pattern (based on random interviews with retailers and wholesalers at local

level)

WFP RESPONSE STRATEGY

After the field visits, the mission team met Dr. Fuat Oktay, President of AFAD, Mr. Fatih

Özer, Head of Department of Response of AFAD, and Mr. Berk Baran, Head of Department

and Deputy Directorate General for International Political Organization. WFP presented the

field visit findings and discussed the way forward. As a result of the discussion the sides

agreed to the following strategy:

1. To implement the gradual transition from in-kind food assistance to a market-based

approach with vouchers.

2. To work together with the Government on the integration of food assistance in the -

initiated vouchers scheme in Kilis camp. The estimated population is 12,000 people.

3. In parallel, to initiate the transition to a voucher-based project in the camps of Hatay

Province, where people have cooking facilities and access to existing shops in vicinity

of camps. The estimated population in these three camps is 6,200 people.

4. Continue with the one remaining camp in Hatay (Boynuyogun camp: 1,783 people)

after installation of shop facilities are done at the camp. The temporary infrastructure

for shops to be installed by government and WFP would make arrangements for shop

services (selection/contracting).

5. Expand the voucher project to the rest of the camps after installation of cooking

facilities. AFAD will assess the camps and communicate to WFP the timelines and

plans for installation of cooking facilities.

a) Beneficiaries and Targetting

During the initial phase WFP will assist approximately 30,000 registered Syrian people for

the duration of six months. The prioritization of the geographic areas or camps for the

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voucher-based assistance is guided by the context and specific camp conditions . The intial

plan is to assist approximately 18,000 people residing in camps currently equipped with

cooking facilities, and which have easy access to shops, and then to continue with the rest of

the camps according to the plan outlined above.

b) Transfer Value (of Vouchers)

The transfer values of vouchers used in Lebanon and Jordan is calibrated to US$ 31 which

represents the monetary value of the food basket proposed under WFP Regional EMOP. The

same voucher value was committed by WFP during initial meeting with the GoT and during

the field assessment mission in July.

After conducting the price analysis across the provinces currently hosting Syrians the mission

ascertained that the cost of the EMOP food basket is higher in Turkey than it is in Lebanon or

Jordan. The highest prices for food were observed in Sanliurfa province, with the EMOP food

basket cost reaching US$ 48 at the retail prices while lowest prices are observed in Hatay

province with the cost of basket at US$ 42.

Table 3. Voucher Value Calculation for Turkey Operation

Commodity Nutritional

Value (kcal)

Daily Ration

Person/kg

Price per kg

(TRY*)

Daily cost

/person (TRY)

Med. Grain Rice 720 0.2 4.4 0.88

Bulgur 455 0.13 1.9 0.25

Pasta 174 0.05 2.1 0.11

Pulses 169 0.05 3.4 0.17

Sugar 200 0.05 2.9 0.15

Sunflower Oil 292 0.033 5.6 0.18

Iodized Salt 0 0.005 1.2 0.01

Beef/Mutton 84 0.038 26.3 1

Total kcal/day 2094 Daily value in TRY 2.74

% from protein 10.8 Daily value in USD 1.5

% from fat 18.5 Monthly value USD 45

*TRY- New Turkish Lira

In order meet the beneficiary needs with the same level of assistance as in Jordan or Lebanon

the mission recommends to increase the transfer value from the initially proposed US$31 to

US$45, which is an average cost of the food basket over the provinces and time. The

Government has agreed to complement this transfer for the provision of, for example, baby

food however, the transfer modalities (cash or in kind) have yet to be defined and agreed

upon.

c) Transfer modality and Delivery Mechanism

In line with WFP Regional EMOP 200433 and the preference of the Turkish Government,

WFP will use the food voucher modality to meet the food needs of the Syrian population. As

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an interim solution WFP will use a paper voucher as a delivery mechanism, while the

Government tests the implementation of biometric ID cards. As soon the government

confirms sustainable functionality of the ID card system and rolls out the system to all camps,

WFP will shift to the e-voucher system using biometric ID cards issued by Government.

d) Shop selection and contracting

As discussed and agreed with AFAD, WFP will tailor the voucher- based assistance for each

camp based on the context and the type of assistance provided by the Turkish Government to

date.

WFP will continue use of existing shop arrangements in the Kilis Camp where GoT has

tested an e-voucher system through the shops in the camp. Currently, there are three shops

facilities in the camp. The shops are supplied by three suppliers: Bizim, Sima and Halkmar.

The suppliers offer the same price as the market price in town. The mission recommended

pursuing the voucher-based assistance with the existing suppliers and the contractual terms

may need to be revised.

Separate counters for men and women will need to be installed, following suggestions from

Kilis camp management after the opening of the shops on 18 July.

The shopping access may need to be scheduled to ensure that different groups have access

during different days of the week to avoid congestion, at least at initial stage until

beneficiaries develop trust that availability will be assured throughout the week.

In Hatay Province, WFP will link beneficiaries to existing shops and retailer sector

present in urban areas of Yayladagi and Altinozu towns. According to information

gathered in the field (retail capacity, supply chain, dynamic regional market, prices, and

market integration) and the retailer checklist data, the shops in both towns have capacity to

meet the demand created by the voucher-based assistance.

The mission also recommends involving the currently contracted suppliers of the dry ration in

the voucher programme together with the small retailers in Yayladagi and Altinozou towns.

The voucher program should be launched gradually in order to match the new demand and the

new supply. The small retailers in town need to have a strong partnership with the wholesalers

in town or in the main market in Antakya.

In Islahiye, Ceylanpinar and Boynuyogun camps as well in all other new camps under

construction, which are located far from urban areas and markets the mission

recommends pursuing the same strategy implemented in Killis camp. WFP will invite

large retailers to provide services within or outside the camp. These retailers’ will be

selected through the competitive process and those retailers offering favourable quality/ price

ratio will be contracted. The Government will provide infrastructure to the selected large

retailers.

e) Choice of commodities to be offered in selected shops

As described above, currently the Turkish Government provides highly diversified food

baskets through cooked meals and food parcels to Syrian citizens (Annex I) . The list of items

included in food parcels and meals are based on people’s preferences therefore it would be

important to maintain the similar level of diversity for food items important for nutrition and

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eliminate items that contain little nutritional value a such as carbonated sugar-filled

beverages, halva, or chocolate cream.

PARTNERSHIP AND PARAMETERS OF ENGAGEMENT

WFP will partner with Turkish Red Crescent (Kizilay) for implementation of the voucher-

based food assistance for the Syrian displaced population residing in camps. The Annex IV

describes general responsibilities of AFAD, WFP and Kizilay. The exact roles and

responsibilities of Kizilay will be defined based on the expertise they offer to the project.

WFP will formalize the partnership with Kizilay through a standard Field Level Agreement .

WFP will also establish a strong partnership with the Governorates in order to agree on the

implementation modalities and try to harmonise the assistance in all the camps as currently

each Governorate has the autonomy of deciding on level and how to provide food assistance

to Syrian population.

LIST OF ANNEXES:

Annex I: List of food items provided by Government to Syrian population in Hatay

Annex II: WFP food ration transfer value over provinces and period

Annex III: Proposed Roles and Responsibilities of parties

Annex IV: Mission Itinerary and people met

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Annex I: List of food items provided by the Government to Syrian

population hosted in camps in Hatay

Vegetables and Fruits

Oils and Fat

Potatoes

Margarine

Tomatoes

Sunflower Oil

Green Pepper

Olive oil

Lettuce

Courgette/Pumpkin

Pulses

Aubergine

Lentils (red)

Parsley

Lentils (green)

Mint

Dry beans

Garlic

Green peas

Onions

Chickpeas

Cucumber

Apple

Animal products

Banana

Beef

Lemon

Lamb

Poultry

Dairy and Eggs

White Cheese

Cereals and pasta

Cheddar Cheese

Bulgur (grain)

Salted Yoghurt

Bulgur (fine)

Fresh Yogurt

Rice

Milk

Flour

Butter

Vermicelli

Eggs

Spaghetti

Bread

Spices and condiments

Corn flour

Red Pepper (grinded)

Humus Salt

Items with little nutritional

value

Lemon salt

Chocolate crème

Soda Bicarbonate

Hazelnut Cream

Tomato pasta

Turkish coffee

Red Pepper paste

Halva

Black Pepper

Pomgranate Syrop

Cilantro

Grape molasses

Zahter (thyme paste)

Coca Cola

Dried Mint

Juice powder

Tahini

Sugar

Tea

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Annex II: Voucher basket value over time and provinces

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ANNEX III: PROPOSED ROLES AND OBLIGATIONS OF PARTIES (subject to

further discussion, inclusive of but not limited to)

AFAD shall:

Facilitate coordination with local authorities

Ensure WFP and its partner (Kizilay) have unobstructed access to beneficiaries of the

voucher-based assistance.

Guarantee to provide regular access to the updated camp population list.

Advocate and coordinate with government and external partners and donors so as to ensure

the provision of cooking facilities for the expansion of the voucher based programme.

Turkish Red Crescent (Kizilay) shall*:

With the guidance and technical support of WFP Kizilay shall identify, contract and train

shops in voucher project implementation. The shops selection criteria will be jointly

developed by WFP and Kizilay in consultation with local authorities. The final list of

shops selected for vouchers shall be endorsed by WFP.

Organize information campaign on voucher implementation modality and timeframe aimed

at beneficiaries, shopkeepers and the local authorities;

Arrange for reception from WFP and distribution of food vouchers to beneficiaries

according to distribution plans endorsed by WFP.

Monitor food quality and prices, the redemption process and adherence to contractual

agreement of selected partner shops; Monitor the food consumption of beneficiaries

through monthly family interview.

Maintain proper accounts of all funds received from WFP and disbursed to participating

shops and funds received from WFP but not distributed or disbursed.

Provide monthly progress reports, including both narrative and quantitative information on

beneficiaries assisted and funds disbursed to shops.

Establish complaint mechanism and helpline for beneficiaries and shop keepers in order to

monitor the implementation and progress of the project.

WFP shall*:

Liaise and coordinate with AFAD and local authorities on all aspects related to voucher-

based project implementation.

Provide technical advice and guidance on the implementation of the voucher-based

assistance.

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Arrange for the printing and supply of vouchers required for the implementation of the

proposed assistance.

Provide training, where necessary, for the Kizilay staff on the management of the operation

(e.g. baseline selection, verification, monitoring, accounting, reporting and finances).

Provide project funds intended for beneficiaries to Kizilay according to agreed distribution

plan and cover project implementation cost of Kizilay according to agreed budget.

Conduct regular monitoring of activities, including the voucher redemption process and

reimbursement of shops, beneficiary post-distribution monitoring.

*note: some of the responsibilities of Kizilay and WFP may alternatively be outsourced to a

private service provider (voucher printing, payment to shops, etc..)

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Annex IV: Mission Itinerary and People Met

20 July 2012 Friday

14:45 Arrival in Gaziantep

15:30-16:00 ETA in Kilis

16:30 Briefing by UNHCR Team

21 July 2012 Saturday

08:30 -11:00 Visit to Kilis Oncupinar Container Camp.

Briefing by MFA Regional Representative Mr. Suphi ATAN

Meeting with Camp Managers/AFAD

Visit the camp site and supermarkets in the camp

12:00 Departure from Kilis to Islahiye 13:30 Arrival in Islahiye Camp

Meeting with MFA representative Mr Halil GEYLAN and camp management

16:00 Depart from Islahiye

17:30 Arrival in Kilis

22 July 2012 Sunday

08:00 ETD Kilis 12:00 ETA Sanliurfa Ceylanpinar Meeting with Camp management -

AFAD – Mr. Edip COLGECEN, Camp Manager

16:00 Drive to Sanliurfa

23 July 2012 Monday

07:30 ETD Sanliurfa 12:30 ETA Antakya/Hatay

13:30 Meeting with Dep. Governor of Hatay Mr. Orhan MARDINLI and Halil YUCELEN,

AFAD

14:30 Drive to Yayladagi – Meet with Sub Governor

14:30 – 15:30 Visit to Yayladagi 1 Tekel Camp meeting with Camp Management

15:30 – 17:00 Visit to Yayladagi 2 YIBO Camp meeting with Camp Management

17:00 Drive to Antakya/Hatay

24 July 2012 Tuesday

09:00 Drive to Altinozu

10:00 Meeting with Sub Governor

10:30 Visit to Altinozu Tekel Camp meeting with camp Management

12:00 Drive to Altinozu Boynuyogun Camp

13:00 Arrive in Altinozu Boynuyogun Camp - Meeting with Camp Management

18

15:00 Return to Antakya/Hatay

25 July 2012 Wednesday

17:00 Return to Ankara from Hatay