UNHRD Network

UNHRD is a preparedness tool that supports the strategic stockpiling efforts of United Nations, International, Governmental and non-Governmental organisations. The Network holds strategic stock reserves of emergency relief goods such as medical kits, shelter items, IT equipment and operations support assets to support relief organisations to respond to emergencies.

The network consists of five hubs in strategic locations around world:

• Europe (Brindisi / Italy), • Africa (Accra / Ghana), • Middle East (Dubai / UAE), • South East Asia (Subang / Malaysia), • Latin America (Panama City / Panama).

a Food and Agriculture Organization, FAO

a Office for the Coordination of Humanitarian Affairs, OCHA

a Office of the High Commissioner for Human Rights, OHCHR

a United Nations Development Programme, UNDP

a United Nations Population Fund, UNFPA

a United Nations High Commissioner for Refugees, UNHCR

a United Nations Children’s Fund, UNICEF

a World Health Organization - Pan American Health Organization, WHO-PAHO

a World Food Programme, WFP

The authorized users of UNHRD are United Nations Agencies, International Humanitarian Organisations, Governmental and Non Governmental Organisations which have signed a Technical Agreement (TA) with WFP.

UNITED NATIONS AGENCIES, FUNDS AND PROGRAMMES

UNHRD Users

a Cascos Blancos, Argentina

a Canadian International Cooperation Agency, CIDA

a Humanitarian Aid Department of the European Commissions, ECHO

a Economic Community Of West African States, ECOWAS

a Italian Cooperation

a Irish Aid

a Italian Civil Protection

a Swedish Civil Contingencies Agency, MSB

UNHRD Users

GOVERNMENTAL ORGANISATIONS

a Action Contre la Faim, ACF

a Accion Contra el Hambre, ACH

a Care International

a Cesvi Fondazione

a Concern Worldwide

a Catholic Relief Services, CRS

a Finn Church Aid, FCA

a Goal Ireland

a Handicap International, HI

a International Federation of Red Cross, IFRC

a Intersos

UNHRD Users

NON GOVERNMENTAL AND INTERNATIONAL ORGANISATIONS

a International Organization for Migration, IOM

a International Rescue Committe, IRC

a Islamic Relief World Wide

a Mercy Corps

a Mercy Malaysia

a Norwegian Church Aid, NCA

a Norwegian Refugee Council, NRC

a Qatar Charity

a Save The Children

a Solidarity

a Swiss Red Cross

a The Johanniter International Assistance

a World Vision International, WVI

UNHRD Users

The strategic location of the five depots throughout the world and their vicinity to potential emergencies facilitate the immediate deployment of relief items, within 24 to 48 hours from a request. Further, the set up of each hub within international airports and near ports facilities enhances the rapid transport of relief items at the onset of an emergency.

Cost efficiencies are maximised through the use of single premises hosting multiple users, both in terms of storage costs and cargo consolidation at the time of dispatch to emergency operations.

Timeliness

Cost Efficiency

UNHRD Network Benefits

The Network’s user-base currently counts 41 organizations with more and more relief entities utilizing the “one-stop shop” not only for storage, but also for specific needs such as procurement, transport, handling, customs import and export processes, stock borrowings and technical field assistance. Such an increase reflects the coordinated and effective approach in responding to the recent crisis. The UNHRD Network concept somehow anticipated the UN reform, and today, the large participation of aid organizations represents a good example of cooperation among the humanitarian community at-large.

Coordination

Special arrangements with suppliers enable access to preferential and guaranteed rates to all users for a defined period of time. The harmonization of user’s stocks over the past few years also enables UNHRD to call on providers to position virtual and white stocks for immediate release to all our users.

Joint procurement, loans and borrowings

One-stop-shop with harmonized proceduresUNHRD is a one-stop-shop, with similar Standard Operating Procedures (SOPs), a unique funding model, and a centralized Support Office to provide administrative and operational assistance as well as to administer the Network. The SOPs, applicable to all the hubs, outline the modus operandi for all users to request and use services. They also refer to quality indicators to evaluate the services rendered by UNHRD worldwide, demonstrating the professional administration of the relief stocks managed on behalf of the humanitarian community.

Staging areasUNHRD hubs serve as permanent “regional staging areas” through which multilateral and bilateral aid can be channelled to emergencies theatres at the onset of a crisis, thus decongesting the main entry points of affected countries where large-scale relief activities being undertaken. This allows the rapid set up of an integrated “pull” rather than “push” supply chain system.

UNHRD Network Benefits

Services offered by UNHRD

In addition, UNHRD also offers a wide range of additional services such as procurement, transport, technical assistance, insurance, repackaging, kitting, etc. These Specific Services are made available to all users at actual cost plus a management recovery fee.

Moreover UNHRD is making available to all its users state-of-the art training facilities in each of its hubs throughout the world. For further details, please contact:

UNHRD.Training@wfp.org.

UNHRD provides to all its users and at no costs, warehousing and storage, inspection as well as handling of relief items pre-positioned in any of the hubs of the Network.

Standard Services

Specific Services

The Stocks

Stocks pre-positioned within our premises around the world include physical stocks selected and procured by each user, as well as stocks purchased by UNHRD upon request. UNHRD also benefits from virtual and white stocks strategically positioned within the hubs (white) or at suppliers’ factory (virtual) and which can be made available to the users at any given time, at preferential rates negotiated through WFP long term agreements.

Strategic & support equipment

Relief items

At the onset of an emergency, relief organizations often need to gear up or augment their response capacity by deploying operations support equipment. The following types of equipment are available throughout the UNHRD Network: • storage tents, • office and living prefabricated accommodations, • generators and lighting sets, • trucks, light vehicles and armoured cars, • individual assessment, first aid, or emergency response kits, •pallets, storage tarpaulins, stitching/taping machines, scales, • safety assets and equipment.

In support to the programmatic response during emergencies, the UNHRD managed stockpile mainly comprises relief items to assist the affected populations, including: • medicines and medical supplies, • shelter and housing items, • water and sanitation equipment and kits, • high protein or fortified foods.

UNHRD Modus Operandi & Procedures

When procuring and/or sending cargo to one of the hubs, the user is required to notify the hub manager of the type of cargo, shipment terms and size/volume prior to the departure of the goods; necessary documentation include:

• a copy of the Purchase Order(s)• technical specifications of the items/equipment to be delivered• a copy of the shipping documents and cargo packing details

Delivering to UNHRD

Each hub will process necessary documentation for the inbound and outbound customs procedure. Costs related to the customs clearancce remain at the charge of the user as a specific service.

Customs Procedures

Reception and inspectionAll incoming cargo will be inspected upon arrival in each one of the hubs. A detailed report is then sent to the stock owner to inform of the delivery and confirm if the delivered items comply with the Purchase Order (POs) and/or technical specifications provided by the owner. Any compliance issue will be documented and proposed solutions will be made available to the user to resolve the problem.

Modus Operandi & Procedures

Standard Operating Procedures are available at http//www.unhrd.org/SOPs.pdf

Requesting a Service:Available 24/7, the UNHRD customer service is the main entry point for all users regardless of the geographical position of the hub or service required and can be contacted by e-mail @

Any request for the provision by UNHRD of a specific service will be formalized through a Proforma Invoice which will be addressed to the user and detail the type of service and the estimated cost. The signature of this document represents a firm commitment both for the user to accept the financial proposal and as a consequence for UNHRD to activate immediately the service provision.

UNHRD.CustomerService@wfp.org

Once a service is completed, the user will receive final invoice and debit note, describingthe actual cost and the Managment Recovery Cost.

Confirmation of service

Modus Operandi & Procedures

Stock Ownership and Releasing AuthorityAll stocks stored and managed by UNHRD are and remain the property of the user. An authorization to release a defined stock is necessary prior to performing any outbound operation. In case of loan among two users, the borrowing organization must request the stock owner’s releasing authority for its approval and agree on the terms of the repayment, either directly or through UNHRD.

UNHRD Donors

The financial framework and sustainability of the UNHRD Network rests on a combination of resourcing schemes including:

• multi-year commitments from host governments and donors to sponsor the running costs of the Network;

• contributions to specific projects and initiatives, and• revenue generated from the provision of services to users.

Australia Canada European France Ghana

Greece Ireland Italy Malaysia Netherlands

Australia Canada Sweden UAE USA

Commission

Please visit us at: http://www.unhrd.org to find out about the latest news on the Network and check out the stocks available in each hub at any given time.All users can access additional information by logging in to the restricted area with the credentials provided by the UNHRD Administrator.

UNHRDSupportOffice UNHRD c/o Aeroporto Militare “O. Pierozzi” Via U. Maddalena 54 72100 Casale Brindisi – Italy Tel: +39 0831.506650 – Fax: +39 0831.506649

UNHRDCoordinationCell UNHRD c/o World Food Programme Via C. G. Viola 68-70, Parco dei Medici 00148 Roma – Italy Tel: +390665131 Fax: +390665132845

UNHRDSupportOffice:+39.0831.506650 UNHRDCoordinationCell:+39.0665132441

UNHRD Brindisi: +39.0831.506650 UNHRDAccra:+233.21.770051 UNHRD Panama: +507.317.6319/32 UNHRD Dubai: +971.4.3682302 UNHRD Subang: +603.7846.0918

UNHRD contacts:

UNHRD c/o the United Nations World Food Programme

Via Cesare Giulio Viola, 68/70Parco de Medici 00148 Rome, Italy

Tel. +39 066513 - 2441/2302 Fax. +39 0665132845