what customers want
TRANSCRIPT
![Page 1: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/1.jpg)
WHAT
WANTCUSTOMERS ????
![Page 2: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/2.jpg)
92%OF CUSTOMERS WANT TO BE TREATED WITH
D I G N I T Y
![Page 3: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/3.jpg)
WANT TO BE ASSURED THAT THEIR PROBLEMS WILL NOT BE REPEATED
76%STOPProblems
![Page 4: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/4.jpg)
WANT AN 74% 74% EXPLANATION
![Page 5: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/5.jpg)
...Want a�ank You
72%
![Page 6: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/6.jpg)
63% WANT TOBE ABLE TOWANT TOBE ABLE TO
VENT!
![Page 7: What Customers Want](https://reader031.vdocument.in/reader031/viewer/2022030210/58a623b51a28ab416c8b4d6b/html5/thumbnails/7.jpg)
WANT AN APOLOGY62%
S R R YO