What dignity means to us & ways to embed

WHAT it means: Treat everyone as an individual and personalise care.

HOW and TOOLS TO EMBED:

• Use PCCP well

• Include life & family stories, aspirations and plans to achieve

• Ensure choice offered and known: routines, activities, hobbies, food, clothes, hair, jewellery, make up

• Use My morning routine and personal preferences exercises

• Involve right people to produce

• Regular meetings with family & friends and review and update (people change)

• Use Dignity means to me films and SCiE films

• Use of items from past and Memory boxes

• Understand individual support required

• Play music individuals like

• Don’t be judgemental / use stereotypes / make assumptions – Use ‘Look at Me’ film

• Challenge inappropriate care – Good whistle-blowing policy

• Use of Key Workers

• Have Dignity on agenda at every team meeting, Recognise and praise good staff /role modelling (Employee of the week, Care Awards)

What dignity means to us & ways to embed

WHAT it means: Mindful / Polite communication

HOW and TOOLS TO EMBED:

• Appropriate use of names (use PCCP)

• Right / sensitive language (verbal and body)

• Good use of various communication tools

• Role modelling and recognise & praise best practice

• Good Shift handover communications

WHAT it means: Privacy

HOW and TOOLS TO EMBED:

• Use Privacy policies – knock before entering, dressing and undressing etc

• Time and privacy when going to the toilet

• Careful use of information on PCCP

What dignity means to us & ways to embedWHAT it means: Respect

HOW and TOOLS TO EMBED:• Understand religious beliefs and practices • Understand person’s home not just your place of work• Make eye contact• Speak as you would speak to another adult not child

• talk with / to - not at, give time to answer and don’t presume know best.

• Sensitive management of personal care• Use Perception Dignity (Manikin) exercise• Listen properly and actively - Get opinions / choice / involvementWHAT it means: Empowering and Freedom

HOW and TOOLS TO EMBED:• Active Support – Independence• Person Centred risk assessments to empower not just protect• Use Changing the Power Exercise• Ask Care Practitioner to think about what Freedom is in various settings – at home, hotels, car home prison