what do leaders really do? jeff grout. providing direction

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What do Leaders really do? Jeff Grout

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What do Leadersreally do?

Jeff Grout

Providing Direction

"I craft my dreams into ambitions, refine my ambitions into goals and turn my goals into plans" Michael Johnson

Olympic Champion

GOAL SETTING•Outcome Goal

•Performance Goal

•Process Goals

“You achieve success as a leader when people will follow you anywhere, if only out of curiosity .”

General Colin Powell

“It is a terrible thing to look over your

shoulder when you are trying to lead

and find no one out there"

FD Roosevelt

Measuringfollowship

What is the overall business objective?

What are the immediate priorities?

How are you contributing to these priorities?

Providing Direction(The T-test)

“My main job was developing talent. I

was a gardener providing water and other nourishment.

Of course, I hadto pull out some

weeds, too"

Jack Welch

COMMITMENT

Minimum levelof acceptability

Minimumlevel of

acceptability

CO

MP

ET

EN

CE RC

SW

JA

MI

JW

GL

LF

SM

LD

BM

“Everyone must get what

they deserve”Mark Martin

HR Director, T-Mobile

“The most important thing to do is to make

sure that you’ve got the best people. That is

going to be the key to your success.”

Dame Stella Rimingtonformer Head of MI5

But what does ‘the best’ look like?

The Key Competenciesfor Success

The Key Competenciesfor Success

Finding the ‘best people’

But where doesrecruitment go wrong?

But what have you

got to Offer?

Are you standingout from the crowd?

Employer Branding

What is moralereally like?

“It is difficult to motivate but all too easy to

de-motivate.”

Sir Clive Woodward

One Team

What do Leaders really do?End of Part One

What do Leadersreally do?

Part Two

Letting

Go

CommunicationReally Matters

BIG TALK/ Little Talk

“What leaders really do is prepare organisations for CHANGE.” Harvard Professor John Kotter

Preparingfor Change

“ The difficulty is NOT developing new ideas but escaping the old ones” J.M. Keynes

“The definition of insanity is

doing the same thing over and over, and expecting different

results.”

Benjamin Franklin

“I’m an optimist. I am always excited by the prospect that

something can be done better”.

Charles Dunstone , Carphone Warehouse

Challenge & Question Everything

What are the good things we do that we must keep doing?

What are the bad things we do that we must stop doing?

What things do we do only occasionally that we should do consistently?

What things don’t we do that we should start doing?

Challenge & Question Everything

What are the good things we do that we must keep doing?

www.ebi?

Challenge & Question Everything

“Every winning formula

has a ‘Sell-By’ date"

Ron Dennis,McLaren

FINISHED FILES ARE THERESULT OF YEARS

OF SCIENTIFIC STUDYCOMBINED WITH THE

EXPERIENCE OF MANY YEARS

““HeavierHeavier than air than air flying machinesflying machines

are are IMPOSSIBLEIMPOSSIBLE””

Lord Kelvin, President of the Royal Lord Kelvin, President of the Royal Society,Society, 1895 1895

“ “I I think think therethere IS A IS A

world marketworld market for for maybemaybe five five computers” computers”

Thomas Watson Jr, Head of Thomas Watson Jr, Head of IBM,1943IBM,1943

““The device The device is inherently of is inherently of

no value no value to to us”us”

Western Union’s opinion of Western Union’s opinion of Alexander Graham Bell’s Alexander Graham Bell’s Telephone 1876Telephone 1876

“ “640K640K of memory of memoryought to be ought to be

e n o u g h e n o u g h for for anybody…”anybody…”

Bill Gates, 1981Bill Gates, 1981

Learning from Past Performance

Criticism or Feedback?

Reviewing Performance

Rate your own leadership performance

A* B F

"If you don't know

why you've failedhow can youimprove?

If you don't know

why you've succeeded it must be an accident".

Lord Sebastian Coe

What is your Leadership

Brand?

“What you dospeaks so loudly that I do not hear what you say”

Ralph Waldo Emerson

What do Leadersreally do?