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Page 1: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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Page 2: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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Founded in the year 1988 as a small family business, Maestral Travel has developed into one of the largest incoming agency in Slovenia and Croatia. Within these 20 years a huge amount of touristic know-how has accumulated and Maestral Travel has been a company setting trends in the business ever since. Nowadays, a team of 18 highly qualified tourism professionals covers all parts of organized tourism, from individual travel to holiday destinations and city breaks to every segment of group travel, incentives and conventions.

Our formula for success is the delivery of high-quality service at best possible prices. This again can only be made possible by our purchase strength and by our team of well trained professionals. The advantages for our partners are intelligent sales and marketing opportunities because of our superb contacts and above all, because of absolute reliability.

WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR?

Maestral Travel is one of the largest incoming agency in Slovenija and Croatia.Maestral Travel enjoys the trust of more than 50 customers worldwide.Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers.Maestral Travel offers 20 years of experience in tourism.Maestral Travel disposes of a team of highly motivated and very well educated Maestral Travel is a "one-stop-shop", we offer an all-round service to our clients.Maestral Travel can rely on highly sophisticated technology.

We put our customers into the center of our thinking and our actions, we do not only want to satisfy them but fill them with enthusiasm!

WHAT YOU CAN EXPECT FROM MAESTRAL TRAVEL ! • Personal support during the complete business process• Multilingual, experienced team of tourism professionals • A long-standing partnership you can rely on• Permanent quality control for the preservation of our service standards

professionals.

Page 3: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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INDIVIDUAL TRAVEL - F.I.T.

Slovenija and Croatia's incoming agency with a clear "full service" philosophy

Maestral Travel has always been a trend setter on the market and has developed numerous new products within the last 20 years which are part of the most successful in today's travel industry: first incoming agency with all inclusive packages in Slovenija; the Maestral youth summer villages; the high speed catamarans combined with hotel accomodation in Venice and Istria and many more.

We offer the tour operators packages to all destinations in Slovenija and Croatia and in its neighbouring countries at an unsurpassed price at the highest service level.

The Maestral Travel all-round-service-package! • Contracting of the services• Electronic processing of the respective data plus digital picture archive • Monitoring of brochure content before print• Capture and transfer of reservations via dedicated data lines • Handling of arrivals together with the provision of tour guides • Invoicing, quality control and complaint management

More than 50 tour operators in 10 markets worldwide confide in our service and therefore can concentrate on their most important task, which is to sell the products in their countries.

Page 4: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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GROUPTRAVEL

...tailor-made products under the motto "Quality need not be expensive "

Innovation and motivation, creativity, adventure, experience of the new, fun, excitement, cosy atmosphere and pleasure. Years of experience as well as our comprehensive know-how in this area make us the specialist for the organization and handling of all your group travel needs.

• Study tours• Adventure tours• Theme tours• European tours• Classic group arrangements • Overnight stays• Pre- and post-season offers• Special interest tours for clubs and associations

The Maestral Travel service package for group travels!

• All travel services from one partner • Setting up the itinerary• Booking of accommodation• Booking of guides, tickets, ferries as well as all additional services • Handling of arrivals• Invoicing, quality control and complaint management

We have the best trained account managers who are at our customer's disposal during the whole business process, from the first enquiry up to the guest's departure.

Quality, cooperation based on partnership and service at an unbeatable price receive our

GROUPTRAVEL

...tailor-made products under the motto "Quality need not be expensive "

Innovation and motivation, creativity, adventure, experience of the new, fun, excitement, cosy atmosphere and pleasure. Years of experience as well as our comprehensive know-how in this area make us the specialist for the organization and handling of all your group travel needs.

• Study tours• Adventure tours• Theme tours• European tours• Classic group arrangements • Overnight stays• Pre- and post-season offers• Special interest tours for clubs and associations

The Maestral Travel service package for group travels!

• All travel services from one partner • Setting up the itinerary• Booking of accommodation• Booking of guides, tickets, ferries as well as all additional services • Handling of arrivals• Invoicing, quality control and complaint management

We have the best trained account managers who are at our customer's disposal during the whole business process, from the first enquiry up to the guest's departure.

Quality, cooperation based on partnership and service at an unbeatable price receive our

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Page 5: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

TOUR OPERATOR

In co-operation with trade unions, banks, insurance companies and commercial enterprises

Selling holidays via distribution channels beyond the classic travel agency is a concept fully accepted by the end consumer. Such a co-operation is interesting also for partners who are not, day to day, doing business in the immediate field of tourism. Travelling is definitely something positiv for people and therefore also contributes positively to the image of the supplier.

From the incoming operator to the tour operator!

Maestral Travel is not only a classic incoming agency but also acts as a tour operator, particularly in cooperation with labor unions, banks, insurances and commercial enterprises and takes responsibility for the complete travel arrangement from the contracting of the services to invoicing.

Why Maestral Travel ?

Although our partners have access to the end consumer through their existing business, they lack the expertise for the product "travelling".

• Maestral Travel has an experienced team of tourism professionals with special know-how • We use the most modern, in-house developed software technology• We ensure a permanent quality monitoring of our services as well as • Highest quality standards in our services

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Page 6: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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LARGE-SCALE GROUPS / EVENTS / PROJECTS

Maestral Travel is specialist in the organization and handling of large groups, a special variation of group travel. Handling tours with an average number of 2.000 participants represents a real challenge as far as logistics and know-how are concerned.

In this particular segment Maestral Travel organizes tours for almost 10,000 participants per year. You can rely on us!

Anybody who is familiar with large-scale projects knows how important it is to be able to rely one hundred per cent on the organizing agency

Our success in this business segment results from consistent key account support through our Maestral Travel staff from the preparatory phase up to the on site management.

Our services

• Product development• Contracting of services• Preparation of the project • Training of the tour guides • Carrying out of the project • Invoicing

Page 7: WHAT DOES MAESTRAL TRAVEL INTERNATIONAL STAND FOR? · Maestral Travel works together with more than 300 hotel partners and a further 500 suppliers. Maestral Travel offers 20 years

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MICE

... your are in the best hands with us for incentives, conventions and events

Maestral Travel can look back at many years of experience and many successful events organized in this line of business. Our motivated and professional team arranges creative programs tailor-made for the individual needs of the group and perfectly organized up to the smallest detail.

Our services for you:

• Exact elevation of your requirements and professional planning of the event • Hotel contracting and handling of reservations• Contracting and organization of side programs and events • Organization of transfers• Professional on site management by experienced teams • Invoicing

Maestral Travel, your partner with success guarantee!

• Long-standing partnerships• Highest quality standards• Dedicated, multilingual team with long-standing experience • Use of modern web based technology