what happens when data start living their own life?

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What happens when data start living their own life? Daniel Kaplan [[email protected]] Charles Népote [[email protected]]

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Trying to make sense of the deluge of data, and of decisions based on data.

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Page 1: What happens when data start living their own life?

What happens when data start living their own life?

Daniel Kaplan [[email protected]]Charles Népote [[email protected]]

Page 2: What happens when data start living their own life?

Data used to bead hoc

constructions to fill variables in

programs

Data used to bead hoc

constructions to fill variables in

programs

Siloed within programs

Inconsistent within the organization

Highly contextual

Maximized

Badly maintained

Regulated with a focus on processes

Page 3: What happens when data start living their own life?

Data used to bead hoc

constructions to fill variables in

programs, until…

Data used to bead hoc

constructions to fill variables in

programs, until…

The digitization of daily life and of

the physical world

The digitization of daily life and of

the physical world

A new world of innovation and

co-opetition

A new world of innovation and

co-opetition

Natively digital content

Traces

Web of things

Location…

Captas

Open Innovation

Highly cooperative andcomplex value chains

A web of APIs and mashups

Cross-channel communications

Loosely coupledorganizations/projects/services

User-generated content

Page 4: What happens when data start living their own life?

The digitization of daily life and of

the physical world

The digitization of daily life and of

the physical world

A new world of innovation and

co-opetition

A new world of innovation and

co-opetition

Data take ona life of their own

Data take ona life of their own

Pivots aroundIdentity /Services /

Data

Pivots aroundIdentity /Services /

Data

Produced « just in case »

Mixed and mashed

Infinitely re-usedin highly diverse contexts

Circulated, lent, sold

Needs data that are…… meaningful & reliable

… accessible… cheap

… consistentOpen-ended

… documented… linked

… reusable…

Page 5: What happens when data start living their own life?

Data take ona life of their own

Data take ona life of their own

Pivots aroundIdentity /Services /

Data

Pivots aroundIdentity /Services /

Data

1st-order consequences

Needsinfrastructures(identity/cloud/

semantics/security…)

A delugeof data that

requires management,curation,filtering…

New possibilitiesfor [real-time]

knowledge production,analyses, decisions,

forecasting…

Page 6: What happens when data start living their own life?

Data take ona life of their own

Data take ona life of their own

Pivots aroundIdentity /Services /

Data

Pivots aroundIdentity /Services /

Data

2nd-order consequences

Retaining control overalgorithmic decisions

Power shifts,Big questions

Questioning« raw » data

Page 7: What happens when data start living their own life?

3 Areas for Concrete Applications

« Smart » Cities

Personal Data Open Data

Page 8: What happens when data start living their own life?

The Open Data Transformation

Page 9: What happens when data start living their own life?

The Advanced Version

Open Data?

Data accessible on the webMachine-readable

"Raw"Non-exclusive, non-discriminatory

licensing agreements

The Basics

Page 10: What happens when data start living their own life?

Driving forces behind Open [Public] Data

EconomicEconomic InstitutionalInstitutional

TechnologicalTechnological SocietalSocietal

▋ Liberalization▋ Growth found in

service-basedinnovation

▋ "Information wantsto be free"

▋ Lack of money▋ Achieve more with

less, producenon-tax revenues

▋ Transparency &participation drive

▋ Web of data▋ Semantic web

▋ Web 2.0▋ Web of things▋ Open source▋ Datamining

▋ Dataviz

▋ Complexity▋ Demand forparticipation &empowerment

▋ Consumerism▋ Low trust in

institutions

OpenDataOpenData

Page 11: What happens when data start living their own life?

A few building blocks

DataData

Mappingdata

Referencedocs

End-userinfo

"Grey"docs

Observationdata

Productiondata

Financialdata

Directorydata

ActorsActors

ITbusinesses

GovernmentLocalgovts.

Publicservices

Otherbusinesses

Research

Citizens

Media

UsesUses

RevealFacts

Produceinformation

ProvideInterfaces

Create newservices

Improveservices

OutcomesOutcomes

Improvedservices

Transparency,accountability

Efficiency,productivity

Newknowledge

Innovativeservices

Servicecoproduction

Democraticparticipation

Citizenempowerment

NGOs

<Special thanks to Tim Davies, Practical Participation>

Page 12: What happens when data start living their own life?

Open Corporate Data

Page 13: What happens when data start living their own life?

"Collaborative"Open Data

Page 14: What happens when data start living their own life?

Challenges

Standards(& adoption)

Uses, Ecosystem

Tools, PlatformsVolume/Diversityof Open Data

Page 15: What happens when data start living their own life?

Who’s Smarter in the Smart City?

Page 16: What happens when data start living their own life?

What do we expect from the « Smart City »?

Efficiency

Productivity

Savings

Environment

Competitivity

Growth

Attractiveness

Quality of life

Cultural life

Services

Security

Transparency

Participation…

“Trillions of digital devices, connected through the Internet, are producing a vast ocean of data.

And all this information –from the flow of markets to the pulse of societies – can be turned into

knowledge. (…)

With this knowledge we can reducecosts, cut waste, and improve the efficiency, productivity and quality

of everything from companies to cities. (…)

Given all this low-cost technology and networking, what wouldn’t you enhance ? What wouldn’t you

connect ? What information wouldn’t you mine for insight ? What service wouldn’t you provide for a

customer, citizen, student or patient ? The answer is, we will do all these things. Because we can — and

because we must.”

IBM

Page 17: What happens when data start living their own life?

1- System? System of Systems? System^^n?

Page 18: What happens when data start living their own life?

2- Beyond « Service »

Page 19: What happens when data start living their own life?

While "they" try to make the city smart…

Page 20: What happens when data start living their own life?

3- Who becomes smart in the smart city?

The « city »?

Large urbanservices

operators?

Everybody?

Are allSmart Cities

Alike?

Page 21: What happens when data start living their own life?

Risks and dangers

Misunderstandings

Soft authoritarianism

Innovation inhibition

Obsolescence

Less resilience

Page 22: What happens when data start living their own life?
Page 23: What happens when data start living their own life?

Shared Personal Data:Revolutionizing customer relationship

Shared Personal Data:Revolutionizing customer relationship

Page 24: What happens when data start living their own life?

Personal Data Are the Lifebloodof Contemporary Marketing

Page 25: What happens when data start living their own life?

They're also its poison

Page 26: What happens when data start living their own life?

There Is Another Way

Page 27: What happens when data start living their own life?

Let's Take Up a New Challenge:Empowering Consumers by Sharing With Them

All the Personal Data that Businesses Own About Them

"If I Know Something About You, You Know It, Too!"

Graphic:MyDex

Page 28: What happens when data start living their own life?

Everyone Stands to Benefit

Page 29: What happens when data start living their own life?

The New Marketfor Personal Information Management Services

Collecting, gathering, producing, storing, referencing, classifying… one's data

Sharing (or not), checking,updating one's data

Analyzing, visualizing, modelizing, comparing… one's personal data

Knowing oneself better,and acting upon it

Managing one's relationship with organizations… And with other

consumers

Comparing offers, expressing one's needs,

group buying…

Page 30: What happens when data start living their own life?

This Is Much More Than a Weird Idea

AMEE / Avoco Secure / billmonitor / British Gas / Callcredit / EDF Energy / E.ON / Garlik / Google / Lloyds Banking Group / MasterCard / Moneysupermarket.com /

Mydex / npower / RBS / Scottish Power / Scottish Southern Energy / The UK Cards Association / Three /

Visa / Google…

Page 31: What happens when data start living their own life?

Are You Ready to TurnCustomer Relationship on its Feet?

Experimenting consumer empowerment,through the sharing and reuse of the personal data

that organizations own about them

http://fing.org/?-MesInfos-les-donnees-personnelles-

Page 32: What happens when data start living their own life?

What happens when data start living their own life?

Daniel Kaplan [[email protected]]Charles Népote [[email protected]]