what i learned at sxsw 2011

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What I learned at SXSW

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Page 1: What I learned at SXSW 2011

What I learned at SXSW

Page 2: What I learned at SXSW 2011

Nerds are cooler than I thought.

Page 3: What I learned at SXSW 2011

Well, except for this one.

Google’s 80’s themed party

Page 4: What I learned at SXSW 2011

There are a lot of them.

6th Street Austin, Texas during SXSW

Page 5: What I learned at SXSW 2011

So these were a necessity.

Twitter Beluga SXSWFoursquare

Page 6: What I learned at SXSW 2011

Or else this would happen.

We were at Iron Works, not Iron Cactus (where everyone else was)

Page 7: What I learned at SXSW 2011

Outlets were a hot commodity.

Page 8: What I learned at SXSW 2011

And so was Shiner Bock.

We found out after we got back it was only 3.4%, which explains a lot

Page 9: What I learned at SXSW 2011

They stalk nerd-celebs.

Faris Yakob: @farischief innovation officer, MDC

Partners

Edward Boches: @edwardboches chief innovation officer, Mullen

Page 10: What I learned at SXSW 2011

Learn from panel discussions like this.

www.fuckedinparkslope.com

Page 11: What I learned at SXSW 2011

And this.

www.youtube.com/user/JibJab

Page 12: What I learned at SXSW 2011

And know that getting “sheenfaced” is just as important.

Weiden Kennedy Party

Page 13: What I learned at SXSW 2011

We didn’t win – but we learned. Lots.

Interactive Awards followed by Foo Fighters after-party

Page 14: What I learned at SXSW 2011

Three key themes

1. Don’t sleep with them and leave ‘em

2. Dennis Crawley is really smart (but not really rich)

3. Real time marketing – duh?!

Page 15: What I learned at SXSW 2011

Don’t sleep with them and leave ‘em

1. Don’t use your fans

2. Be a person not a brand

3. Customer Service is not marketing

Page 16: What I learned at SXSW 2011

Don’t use your fans

Page 17: What I learned at SXSW 2011

Be a person not a brand

Page 18: What I learned at SXSW 2011

Customer service is not marketing

Page 19: What I learned at SXSW 2011

Dennis Crawley is really smart (but not really rich)

1. Set a mission and live by it

2. Use data don’t just collect it

3. Make people’s lives easier

Page 20: What I learned at SXSW 2011

Set a mission and live by it

Page 21: What I learned at SXSW 2011

Use data don’t just collect it

v.s.

http://www.dailyfinance.com/story/foursquare-ceo-dennis-crowley-facebook-places-could-struggle/19603456

/

Page 22: What I learned at SXSW 2011

Make people’s lives easier

Page 23: What I learned at SXSW 2011

Real time marketing – duh?!

1. Create a playbook

2. Nothing is final

3. Influencers (good or bad) care

Page 24: What I learned at SXSW 2011

Create a playbook

Page 25: What I learned at SXSW 2011

Nothing is final

Siegal & Gale’s office window which happens to be across

from Gap Inc.’s office

Page 26: What I learned at SXSW 2011

Influencers (good or bad) care