what is agile doing for you? evaluating the value of scrum to organizations

What is Agile Doing for You?

Evalua6ng the Value of Scrum to Organiza6ons

Dr. Dave Cornelius, Servant Leader DM, MBA, PMP, PMI-‐ACP, CSP, SSBB, ITIL v3

©2014 Dave Cornelius 1

2 Minutes of Networking

•  Form a small team of 2 people •  Each person have 1 minute to respond •  Ques6on?

–  If you lived on a farm, which chore above all others would you definitely not want to do?

•  Switch aWer 1 minute


Agenda


Learning Goals •  At the end of this workshop be able to:

–  Educate others about the Scrum value to organiza6ons –  Evaluate and course correct your value perspec6ve of Scrum –  Lead the lean and agility transforma6on –  Be an evangelist for the value of Scrum to organiza6ons


History of Scrum

1 2 3

There are more great historical Scrum moments

1986 –Takeuchi & Nonaka coined Scrum product development in Harvard Business

Review

1993 – Jeff Sutherland created Scrum process

2001 – Agile Manifesto

4

2002 – Scrum Alliance Created

X

2014 -‐ Dr. Dave Cornelius “The Value of Scrum

to Organiza6ons”


5

2007 – Scaled Agile

Framework (SAFe)

Source: Scrum Alliance (2014)

2014 Lean & Agile Catalyst:

Thought leadership

2011-‐Present: Scrum & SAFe Prac66oner

2010: Developed and delivered

Scrum Training 2006 Sr. Mgr. Prod. Dev.: Introduced Scrum to rescue project

2002 Chief Architect: First Agile project My Agility Journey


Lean Thinking?

•  Embraces kaizen or con6nual improvement •  Eliminates delays/waste •  Maximizes the value stream •  Balances flow/work in progress (WIP) •  Streamlines pull/customer demand •  Applies the Plan-‐Do-‐Check-‐Act Method


Agile Thinking?

•  Delivers customer value through itera6ve steps •  Frequent collabora6on -‐ engages people in the value

stream •  Inspects and adapts •  Responds to change •  Embraces con6nual improvement through retrospec6ves •  Applies the Plan-‐Do-‐Inspect-‐Adapt Method


What Leaders want from Agile Prac6ces?

Predictability 1

Products that delight customers

2 Reduced risks 3

Cross-‐func6onal team engagement

4


Close the value of Scrum knowledge gap to organiza6ons

Iden6fy organiza6onal change management ac6vi6es for effec6ve adop6on of Scrum

Problem Statement Evaluate the value of Scrum to the organiza6ons


Guided by the systems thinking theory, which holds that balancing and reinforcing feedback loops are central to con6nuous improvements

•  Achieve greater understanding of the value of Scrum to organiza6ons

•  Examined through 32 study par6cipants

lived experiences

Purpose of the Research


Nature of the Research Qualita6ve mul6-‐case study design

Discovered how Scrum prac66oners perceived the

value of Scrum Discovered whether Scrum helped daily work ac6vi6es

Discovered whether Scrum change management ac6vi6es hampered or increased acceptance of the new paradigm ©2014 Dave Cornelius 12

Theore6cal Framework •  Systems thinking theory emphasizes the self-‐organiza6on

prac6ce •  Posi6ve and nega6ve feedback loops -‐ reinforcing and

balancing ac6ons on processes

©2014 Dave Cornelius 13 Source: Cornelius (2014)

Research Par6cipants Demographics

32 study par6cipants -‐ California and Nevada

Par6cipants from soWware companies in 17 industries

Scrum and Scaled Agile Framework (SAFe) prac66oners

Four business leaders

Three Scrum coaches

Two Product Owners

Eight Scrum masters

Three Scrum team members

12 other roles (PM, QA Mgr, Dev Mgr., etc)


Gender Distribu6on

•  6 females and 26 males (19% and 81%, respec6vely)


Age Distribu6on •  21-‐29 (3%) •  30-‐39 (38%) •  40-‐49 (31%) •  50-‐59 (25%) •  60 and older (3%)


Business Focus •  Study par6cipants organiza6on’s products and services

1.  Industrial automa6on soWware 2.  Financial services 3.  Engineering services 4.  Agile consul6ng 5.  Online adver6sing 6.  Sales lead automa6on soWware

7.  Mobiles device soWware 8.  Auto casualty insurance 9.  Agile applica6on lifecycle

management soWware 10.  Informa6on technology

undergraduate curriculum

11. U6li6es detec6on soWware 12. Web support services for the cruise industry

13. Biometric solu6ons and intelligence analysis

14.  Internet insurance rates quote systems

15. SoWware services for tax applica6ons 16. Entertainment games

17. Consul6ng services ©2014 Dave Cornelius 17

The study findings will inform exis6ng and future business leaders, Scrum prac66oners, and professional development organiza6ons about the value of Scrum to organiza6ons

Benefit to IT and Business Leaders


Research Findings

The Value of Scrum to Organiza6ons: A Case Study


Research Ques6ons

1.  What is the perceived value of Scrum to the organiza6on? 2.  What is the role of organiza6onal change management (OCM)

in implemen6ng Scrum in the organiza6on?


Perceived Value of Scrum to Organiza6ons

The Scrum framework:

•  Enabled a higher level of team empowerment and collabora6on

•  Supported efficiency and waste elimina6on •  Allowed the soWware product teams to achieve strategic alignment and transparency

•  Enabled the delivered soWware to improve customer experiences •  Supported sa6sfac6on of customer demands with finished soWware faster to market


Implemen6ng Scrum -‐ Organiza6onal Change Management (OCM) Role

By using a formal OCM process

By leaders providing external coaches and trainers

With limited or no OCM processes


AgileOpen SoCal 2013 & 2014 Feedback Feedback from open space sessions with 25 par6cipants -‐ “What is Agility doing for your business / organiza6on”


Voice of Customer •  Bigger brand •  Customer demand focused •  Increased loyalty

AgileOpen SoCal 2014 Feedback 1

2 Predictability •  Improved planning & deliverables •  Frequent releases (monthly) •  Increased ability to deliver soWware

3 Team Engagement •  Improved communica6on •  Silos removed •  Shorter turn around on features

4 People Valued •  Higher talent reten6on •  Individual and collec6ve ownership •  Improved team morale


AgileOpen SoCal 2013 Feedback

ü  Predictable development and delivery schedule

ü  Feature or product releases in shorter 6mes

ü  Frequent product engagement ü  Flexibility – customer can change

features as market needs dictate ü  Con6nuous Improvement encouraged

and embraced

Schedule & Process Predictability

Voice of the Customer

1

2

ü  Culture of innova6on; resul6ng in a beser product

ü  Self-‐organiza6on: With good coaching performs beser as a whole

ü  Peers hold each other accountable

CollaboraTon & Exchange of Ideas 3


AgileOpen SoCal 2013 Feedback Cont’d

ü  Employees input is valued; empowered to get valuable work done

ü  Younger genera6ons will gravitate to team-‐based crea6ve development

ü  Work state is visible to all ü  Less Mee6ngs, more work ü  Leadership freed to focus on strategy

instead of reports

Employee RetenTon

Transparency and Openness

4

5


Life before Scrum •  “Painful”, “Heroic efforts”, “Death marches”


Life aWer Scrum •  “Agile and Scrum is like sunshine”


Get Smarter Together

•  Collaborate and share our collective experiences


Get Smarter Together How?

•  Get in teams of 7 (+/- 2) •  Two sessions - 7 minutes each session •  Select 1 research finding •  Compare and contrast your experience to the finding •  Alternatively, discuss your own experience to add as a finding •  On a Post-it: 1 idea per post-it. Capture your discussion •  Post your ideas on the large Post-it easel pad •  2 minutes to share learnings - At the end of each 7-minute session •  Wrap-up

–  Walk the room to see what each team discussed –  Group ideas from each team into a theme –  Label the theme


Inquiries •  Is there anything I’ve said that I can elaborate on?


References •  Cornelius, D. A. (2014). The value of Scrum to organiza6ons: A case study.

Retrieved from ProQuest, hsp://pqdtopen.proquest.com/pubnum/3674139.html •  Leffingwell, D. (2007). Scaling soWware agility: Best prac6ces for large enterprises.

Boston, MA: Pearson Educa6on, Inc. •  Takeuchi H, & Nonaka, I. (1986). The new product development game. Retrieved

from HBR.ORG.


Name: Dr. Dave Cornelius

E-mail: [email protected]

Other Contact Info:

•  Web: www.Dave-Cornelius.com

•  Twitter: @DrCorneliusInfo

•  LinkedIn: www.linkedin.com/in/daveauck/

•  Facebook: https://www.facebook.com/DrDaveCornelius

•  Google+: google.com/+DaveCorneliusDrOrgLead

Contact Information


About Dr. Dave Cornelius

•  Purpose: – Serve God by serving others –  Inspire continual learning – Add value to individuals by enhancing their

professional growth and development.


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