What is co-production?

Presentation for the housing and support community

Acknowledgements

This presentation has been prepared by the DCLG Supporting People Personalisation Working Party.

It has developed from the sub-group on coproduction. This is a group of people who believe that coproduction is an important way to design and deliver housing support services now and in the future. These people include those with lived experience of using services, those who provide services and those who commission them.

It draws on the work of the new economics foundation, an organisation supporting coproduction in the UK.

www.neweconomics .org

PurposeThis is an introduction to Co-production

It is to help you understand more about what it means and what you can do

We hope it will be accessible to a wide range of people

We encourage you to talk to each other about what it means for you and how you can begin to do things differently

Co-production is an on-going process:

“Working together as equals to achieve change”

Defining Co-Production

“Co-production means designing and delivering services in an

equal and reciprocal relationship between professionals, people

using services, their families and their neighbours.” nef

D. Mello’s Co-production equation

E + P = CExpertise Partnership CreationBring what we know and the best we have to offer

Working together as equals, celebrating each other’s expertise

With the objective of producing something

By Augusto D. Mello in partnership with Look Ahead Housing and Care

Centre for Welfare Reform – www.centreforwelfarereform.org

People have strengths and assets

Based on what we can do

Key Features of Coproduction

A way of thinking, a way of doing,

not a model

Working together, sharing power

Key Features of Coproduction

Peer support as a key activity

Breaking down barriers between

people – professionals, users

carers, neighbours

Key Features of Coproduction

Case study

People living in their own homes but sharing their skills and talents with each other.

Establishing local networks of volunteers, members (those with support needs),

community support workers, supported living managers.

Support available in the community is at least as important as support which is

paid for.

KeyRing members co-produce their support as a community.

How does co-production work?

Who is planning and designing services?

Professionals only

Professionals only

Professionals, users, and

communities

Professionals, users, and

communities

Users and communities

only

Users and communities

only

Traditional professional

service provision

Traditional User Involvement in

planning & design

Full Co-production

User & community delivery of co-

planned services

Self-organised community

groups

User & Community delivery of services

with little formal planning or design

Self-funders buying professionally

delivered services

Traditional User Involvement in service delivery

Traditional User Led services

Users and communities

only

Users and communities

only

Professionals, users, and

communities

Professionals, users, and

communities

Professionals only

Professionals only

Who

is p

rovi

ding

ser

vice

s?

It’s more than user voice…

How does it work?…but

listening to and valuing user input is

key

…but listening to and valuing user input is

keyIt’s more than

user involvement…

…but involving users as

equals is key

…but involving users as

equals is key

It’s more than user led design…

…but designing services

together is key

…but designing services

together is key It’s more than

self-organised support…

…but organising together is

key

…but organising together is

key

Things some people say

‘’Our clients are too vulnerable to be exposed to non professional support. We don’t want them to be at risk, so its safer for them to stay in the day

centre’’

This isn’t co-production

Things some people say

‘’We have a service user representative on our board, but we wouldn’t want them getting

involved on the ground. That’s the role of the staff. Our customers expect to be looked after’’.

This isn’t co-production

Things some people say

‘’We try to encourage people’s participation, but once we’ve considered the risk

assessments and CRB checking its often easier for our staff to do things’’

This isn’t co-production

Things some people say

‘’We know our staff have great professional expertise, but they can’t always be there for people all the time, so we make it our job to connect the people who we support to other people and organisations in the community, and develop peer support”

This could be co-production

Things some people say

‘’Everyone who is part of this service is expected to make a contribution based on their skills and interests. All our members expect to be actively involved in setting up

activities and generating ideas.’’

This is co-production

Tools which can be used

Asset mapping

Appreciative enquiry (Imagine)

Tools which can be used

Peer research

Co-production audit and self reflection tools

Co-production practitioners’ website

www.coproductionnetwork.com

Useful websites

• www.coproductionnetwork.com

• http://www.abcdinstitute.org/

• http://www.timebanking.org/

• http://www.thinklocalactpersonal.org.uk/Browse/Coproduction/

More information…

More resources from the Personalisation and Supporting People Working Group can be found

on the Sitra micro-site

www.sitra.org/1571/