what is crm salesflow? sales opportunity pipeline management in microsoft dynamics crm

24
8 What is CRM SalesFlow? An introduction to sales pipeline management in Microsoft Dynamics CRM

Upload: crm-salesflow

Post on 09-Aug-2015

816 views

Category:

Software


0 download

TRANSCRIPT

Page 1: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

8What is CRM SalesFlow?An introduction to sales pipeline management in Microsoft Dynamics CRM

Simon
Title should have key words Microsoft Dynamics CRM 2015
Paul Ince
Consider searching.
Paul Ince
'An introduction for sales pipeline management for Microsoft Dynamics CRM'
Page 2: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Microsoft Dynamics CRM 2013 introduced some fantastic new features

Flat design UI

Navigation

Simon
Too much going on! take background off?
Paul Ince
Maybe, I know what you mean - I'm trying to make them look more interesting though. But don't want to distract from the content.
Simon
Split over two pages. Another page bigging up CRM before we show how bad it is?
Paul Ince
OK
Page 3: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Microsoft Dynamics CRM 2013 introduced some fantastic new features

Business Rules

Process Flows

Simon
Too much going on! take background off?
Paul Ince
Maybe, I know what you mean - I'm trying to make them look more interesting though. But don't want to distract from the content.
Simon
Split over two pages. Another page bigging up CRM before we show how bad it is?
Paul Ince
OK
Page 4: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Microsoft Dynamics CRM 2013 introduced some fantastic new features

And let’s not forget the app.

Simon
Too much going on! take background off?
Paul Ince
Maybe, I know what you mean - I'm trying to make them look more interesting though. But don't want to distract from the content.
Simon
Split over two pages. Another page bigging up CRM before we show how bad it is?
Paul Ince
OK
Page 5: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Business process flows allow your team to follow the correct process every time.

A typical sales process might look like this:

Qualify Develop

Propose Close

Simon
Business Process Flows ... sentence doesn't read very well
Simon
Background too intrusive - change opacity
Page 6: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Business process flows allow your team to follow the correct process every time.

A typical sales process might look like this:

Qualify Develop

Propose Close

They’re

great!But…

Simon
Background too intrusive - change opacity
Page 7: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

What happens when you want to work with all your opportunities?

Page 8: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

What happens when you want to work with all your opportunities?

You see a

bigwall of

text

Simon
Page 9: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

To progress an opportunity, you have to:

1. Open the opportunity

2. Amend the sales stage

3. Save the opportunity

4. Close the opportunity

5. Repeat for each opportunity

Page 10: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Wouldn’t it be great if you had a better way of viewing all your opportunities, your goals and KPI metrics and progressing them from a single screen?

Page 11: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Ta-dah!All your opportunities displayed

Goals

Simon
Split over several pages one for each highlighted area
Paul Ince
Still have the same screen but them appearing separately?
Page 12: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Ta-dah!All your opportunities displayed

KPIs

Simon
Split over several pages one for each highlighted area
Paul Ince
Still have the same screen but them appearing separately?
Page 13: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Ta-dah!All your opportunities displayed

Each stage in the process flow represented

Simon
Split over several pages one for each highlighted area
Paul Ince
Still have the same screen but them appearing separately?
Page 14: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Want to see more detail?

You’re in control. You decide how much detail you want to see on the board by changing your settings.

Change the view, sorting and even how tiles should be colored.

Work the way you want to!

Simon
Show the result - i.e. screenshot with details and activities, colored by last modified by
Paul Ince
Will think about this one.
Paul Ince
Show use case.
Paul Ince
Prioritisation - show two options.
Simon
Creating your own views
Paul Ince
Yes, will include
Page 15: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Here’s an example of setting the color to flag opportunities that have remained in the same stage for too long.

Page 16: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Here’s the same set of opportunities, colored on Created On date and sizing the cards based on their value.

Page 17: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

When you want to progress an opportunity to the next stage, simply drag it to the next stage.

Simon
Take off the bit about moving back
Paul Ince
But you can regress an opportunity. I think that's a plus point.
Page 18: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

When you want to progress an opportunity to the next stage, simply drag it to the next stage.

If you’re on a touch-friendly device, you can use your finger

Page 19: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

All this means quick and easy administration

of your pipeline, meaning you

can spend more time selling!

Simon
Here audience is sales user
Page 20: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

You can even track the time it takes you to move your opportunities through your pipeline using the Sales Velocity KPI

Sales Velocity

Here’s the math:

𝑁𝑜 .𝑂𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑖𝑒𝑠 𝑥𝑊𝑖𝑛𝑅𝑎𝑡𝑒 (% )𝑥 𝐴𝑣𝑒𝑟𝑎𝑔𝑒𝐷𝑒𝑎𝑙 𝑆𝑖𝑧𝑒𝐴𝑣𝑒𝑟𝑎𝑔𝑒 𝑆𝑎𝑙𝑒𝑠𝐶𝑦𝑐𝑙𝑒

Tip: you can also create your own KPIs!

Simon
Create your own KPI
Paul Ince
OK
Page 21: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Keeping track of your sales velocity number helps you understand if you’re suffering from pipeline rot and allows you to kick start your deals into where they need to be: in the Won category!

Page 22: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

Benefits for

Sales UserAll your pipeline, goals and KPIs in one place

Update your pipeline faster

Spot opportunity rot before it sets in

Spend less time on admin, more time on selling

Sales ManagerSee which deals are holding up the team target

Check the company’s sales velocity

Improves your team’s selling time

Fast, live accurate reporting

Page 23: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

is only US$15 per CRM SalesFlow User, and you don’t have to tie it to the number of CRM users.

It’s a cost effective way to make Microsoft Dynamics CRM work better for your sales team.

Visit www.crmsalesflow.com to learn more and register for a free 30-day trial.

Simon
Here audience is sales manager
Simon
Page for benefits for sales manager, another page for sales users?
Paul Ince
I'd like to do separate SlideShares for each persona.
Page 24: What is CRM SalesFlow? Sales opportunity pipeline management in Microsoft Dynamics CRM

CRM SalesFlow is a trading name of Fusion Software Limited.© 2015 Fusion Software LimitedMicrosoft and Microsoft Dynamics CRM are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.