what is entelegent? entelegent solutions is a managed solutions provider with the ability to manage...
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What is EnTelegent?What is EnTelegent?
EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers under one common umbrella; resulting in a simple & cost effective solution.
Exclusively provided through the Agent and VAR communities
Private Label Partner option availableProvides a single point of access for all telecom services,
activities and invoicesProvides Agents and VARs with an expanded product
portfolio and service offerings
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Who We Are… Executive BiosWho We Are… Executive BiosBo Wheeler - President
Bo is a 20 year veteran of the telecommunications industry. He has held executive leadership positions in Sales, Marketing, Technical and Service Delivery organizations for Telecom*USA, MCI, WorldCom, Verizon and Qwest. His focus is on running the business operations for the company, and he has bottom line accountability for the success of the business and the satisfaction of our customers. Bo is a graduate of West Chester University, and attended graduate school at Virginia Commonwealth University.
Dave Gibson - Vice President of Operations and Technology
Dave brings over 15 years of telecommunications and Information Technology experience building, acquiring and managing networks, operations and operational systems for several IXCs, CLECs and Managed Solution Providers. He has held executive, consultative, and line-level leadership positions in various Technical, Operational, and Wholesale Sales organizations with a strong emphasis on operational processes, cost control and vendor management. His focus is on running the operations for the company, and he has accountability for the success of the business and the satisfaction of our customers and partners.
Michael Ruziska – Director of Product Marketing
Mike brings over 18 years of telecommunications experience, focused mainly on Marketing and Product Development. Prior to joining EnTelegent Solutions, he spent 10 years with Windstream Communications. Mike has numerous successful product launches to his credit. In addition to Product Development, he was responsible for Sales Support , the Provisioning Process and managing Business Unit P&Ls. Mike began his career in Marketing with AT&T. He graduated from Susquehanna University with Honors and received his MBA from Texas A&M University.
Gary Brame - Finance and Administration
Gary is a seasoned professional with extensive finance, accounting, administration and information management expertise. With over 20 years of information technology experience, Gary’s focus is to drive operational efficiency and impact business growth through finance management, internal controls and productivity improvements.
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Why a Managed Solutions Provider?Why a Managed Solutions Provider?
Fortune 500 companies receive over 15,000 telecom invoices annually... averaging $66/each to process…The Aberdeen Group 2/3 of enterprises do not have a program to drive centralized procurement of telecom services.The Aberdeen Group The greatest source of savings comes from breaking down the walls between procurement, network operations, and accounts payable.Forrester Research 2009
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Market Challenges
AGENT/VAR CHALLENGES
•Unrealized Revenue
•Lack of Account Control
•Project Management
•Customer Service
•Visibility into Client Account
•Contract Management
CORPORATE CHALLENGES
•Multiple Invoices
•Multiple Carriers
•Trouble Tracking /Resolution
•Service Inventory
•Contract Compliance
•MAC-D
Where Is The Opportunity?Where Is The Opportunity?
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Data Effective Decisions / ActionsKnowledgeInformation =
ReportsDecisionsKnowledge Actions
Specific List of Reports
Product
•Wireless•PRI / T1•Long Distance•Data•MAC-D
Carrier
•AT&T•Verizon•Sprint•Qwest
Location
•Atlanta•Charlotte•Dallas•Chicago
Custom Reports
Filtered
Information
100% Data In
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The EnTelegent Solution
“Flexibility”
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EnTelegent ServicesEnTelegent Services
EnTelegent delivers invoice consolidation, provides management of multiple billing environments and centralizes MAC-D and trouble ticket activity.
• EnTele-Audit– Telecom auditing and optimization
– Cost recovery
– Inventory verification and analysis
• EnTele-Bill– Carrier and service consolidation
– Invoice consolidation and payment
– Robust reporting
• EnTele-Manage– Change management
– Trouble management
– Project management
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EnTele-DataEnTele-Data
EnTelegent is the service provider you can rely on to provide mission-critical connectivity to grow with you as your business needs evolve over time.
• Multiple Tier 1 national provider partners
– Transport data wherever it needs to go
– Make content and resources available whenever it’s needed
• Outstanding customer care– Best in class service levels– Easy to use, comprehensive customer
portal
Data Services• Speeds range from T-1 (1.5M) to DS-3
(45M) up to OC-n and GigE
Dedicated Internet Access (DIA) MPLS Private Line
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EnTele-VoiceEnTele-Voice
EnTelegent offers a full range of voice services designed to meet the specific needs of your business. Pick the right grade of service for your business.
Local Services• Economy
– Measured Rate Service
• Essential– Hunting– Unlimited LATA-wide calling
• Encompass– Hunting– Unlimited LATA-wide calling– Feature Pak (choice of 3)
Long Distance Service• EnTegral
– No monthly fee– Low rate per minute
• Enfiniti– Unlimited LD
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Private Line
MPLS
DIALocal
DSL
PRI
EnTele-Bill EnTele-Manage
Telecom Auditing & Optimization
Cost Recovery
Inventory Verification & Analysis
Change Management
Trouble Management
Project Management
Carrier & Service Consolidation
Invoice Consolidation
Invoice Payment
Standard / Custom Reporting
LD
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The EnTelegent Opportunity
ENTELEGENT SOLUTIONS
“Value”
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Increase Revenue and Product MixIncrease Revenue and Product Mix
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Automated Process
ENTELEGENT SOLUTIONS
“Responsiveness”
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Feature/Functionality
•Quote Requests
•Management Reports
•Change/Trouble Management
•Commissions Tracking
EnTele-PortalEnTele-Portal
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Quote RequestsQuote Requests
Feature/Functionality
•On-Line quote requests
•Status updates
•Tracking and trending
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Customer Management Reports Customer Management Reports
Feature/Functionality
•Standard Reports
•Custom Reporting
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Change and Trouble ManagementChange and Trouble Management
Feature/Functionality
•Moves, Adds and Changes
•24/7/365 Network Operations Center
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Commissions Tracking / ReportingCommissions Tracking / Reporting
Feature/Functionality
•Accounts
•Commissions
•Installations
•Sub-Agent Management
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EnTelegent SummaryEnTelegent Summary
Flexibility: EnTelegent provides customized solutions to meet your customers’ current and future needs.
Value: EnTelegent enables agents and VARs to gain more account control and realize new revenue streams within their existing customer base. Responsiveness: EnTelegent’s automated processes and web portal give agent partners and end users access to the information they need to make knowledgeable and cost effective decisions.