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Page 1: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers
Page 2: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

What is EnTelegent?What is EnTelegent?

EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers under one common umbrella; resulting in a simple & cost effective solution.

Exclusively provided through the Agent and VAR communities

Private Label Partner option availableProvides a single point of access for all telecom services,

activities and invoicesProvides Agents and VARs with an expanded product

portfolio and service offerings

Page 3: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Who We Are… Executive BiosWho We Are… Executive BiosBo Wheeler - President 

Bo is a 20 year veteran of the telecommunications industry. He has held executive leadership positions in Sales, Marketing, Technical and Service Delivery organizations for Telecom*USA, MCI, WorldCom, Verizon and Qwest. His focus is on running the business operations for the company, and he has bottom line accountability for the success of the business and the satisfaction of our customers. Bo is a graduate of West Chester University, and attended graduate school at Virginia Commonwealth University.

Dave Gibson - Vice President of Operations and Technology

Dave brings over 15 years of telecommunications and Information Technology experience building, acquiring and managing networks, operations and operational systems for several IXCs, CLECs and Managed Solution Providers. He has held executive, consultative, and line-level leadership positions in various Technical, Operational, and Wholesale Sales organizations with a strong emphasis on operational processes, cost control and vendor management.  His focus is on running the operations for the company, and he has accountability for the success of the business and the satisfaction of our customers and partners.

Michael Ruziska – Director of Product Marketing

Mike brings over 18 years of telecommunications experience, focused mainly on Marketing and Product Development. Prior to joining EnTelegent Solutions, he spent 10 years with Windstream Communications. Mike has numerous successful product launches to his credit. In addition to Product Development, he was responsible for Sales Support , the Provisioning Process and managing Business Unit P&Ls. Mike began his career in Marketing with AT&T. He graduated from Susquehanna University with Honors and received his MBA from Texas A&M University.

Gary Brame - Finance and Administration

Gary is a seasoned professional with extensive finance, accounting, administration and information management expertise. With over 20 years of information technology experience, Gary’s focus is to drive operational efficiency and impact business growth through finance management, internal controls and productivity improvements.

Page 4: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Why a Managed Solutions Provider?Why a Managed Solutions Provider?

Fortune 500 companies receive over 15,000 telecom invoices annually... averaging $66/each to process…The Aberdeen Group 2/3 of enterprises do not have a program to drive centralized procurement of telecom services.The Aberdeen Group The greatest source of savings comes from breaking down the walls between procurement, network operations, and accounts payable.Forrester Research 2009 

Page 5: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Market Challenges

AGENT/VAR CHALLENGES

•Unrealized Revenue

•Lack of Account Control

•Project Management

•Customer Service

•Visibility into Client Account

•Contract Management

CORPORATE CHALLENGES

•Multiple Invoices

•Multiple Carriers

•Trouble Tracking /Resolution

•Service Inventory

•Contract Compliance

•MAC-D

Where Is The Opportunity?Where Is The Opportunity?

Page 6: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Data Effective Decisions / ActionsKnowledgeInformation =

ReportsDecisionsKnowledge Actions

Specific List of Reports

Product

•Wireless•PRI / T1•Long Distance•Data•MAC-D

Carrier

•AT&T•Verizon•Sprint•Qwest

Location

•Atlanta•Charlotte•Dallas•Chicago

Custom Reports

Filtered

Information

100% Data In

Page 7: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

The EnTelegent Solution

“Flexibility”

Page 8: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

EnTelegent ServicesEnTelegent Services

EnTelegent delivers invoice consolidation, provides management of multiple billing environments and centralizes MAC-D and trouble ticket activity.

• EnTele-Audit– Telecom auditing and optimization

– Cost recovery

– Inventory verification and analysis

• EnTele-Bill– Carrier and service consolidation

– Invoice consolidation and payment

– Robust reporting

• EnTele-Manage– Change management

– Trouble management

– Project management

Page 9: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

EnTele-DataEnTele-Data

EnTelegent is the service provider you can rely on to provide mission-critical connectivity to grow with you as your business needs evolve over time.

• Multiple Tier 1 national provider partners

– Transport data wherever it needs to go

– Make content and resources available whenever it’s needed

• Outstanding customer care– Best in class service levels– Easy to use, comprehensive customer

portal

Data Services• Speeds range from T-1 (1.5M) to DS-3

(45M) up to OC-n and GigE

Dedicated Internet Access (DIA) MPLS Private Line

Page 10: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

EnTele-VoiceEnTele-Voice

EnTelegent offers a full range of voice services designed to meet the specific needs of your business. Pick the right grade of service for your business.

Local Services• Economy

– Measured Rate Service

• Essential– Hunting– Unlimited LATA-wide calling

• Encompass– Hunting– Unlimited LATA-wide calling– Feature Pak (choice of 3)

Long Distance Service• EnTegral

– No monthly fee– Low rate per minute

• Enfiniti– Unlimited LD

Page 11: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Private Line

MPLS

DIALocal

DSL

PRI

EnTele-Bill EnTele-Manage

Telecom Auditing & Optimization

Cost Recovery

Inventory Verification & Analysis

Change Management

Trouble Management

Project Management

Carrier & Service Consolidation

Invoice Consolidation

Invoice Payment

Standard / Custom Reporting

LD

Page 12: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

The EnTelegent Opportunity

ENTELEGENT SOLUTIONS

“Value”

Page 13: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Increase Revenue and Product MixIncrease Revenue and Product Mix

Page 14: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Automated Process

ENTELEGENT SOLUTIONS

“Responsiveness”

Page 15: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Feature/Functionality

•Quote Requests

•Management Reports

•Change/Trouble Management

•Commissions Tracking

EnTele-PortalEnTele-Portal

Page 16: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Quote RequestsQuote Requests

Feature/Functionality

•On-Line quote requests

•Status updates

•Tracking and trending

Page 17: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Customer Management Reports Customer Management Reports

Feature/Functionality

•Standard Reports

•Custom Reporting

Page 18: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Change and Trouble ManagementChange and Trouble Management

Feature/Functionality

•Moves, Adds and Changes

•24/7/365 Network Operations Center

Page 19: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

Commissions Tracking / ReportingCommissions Tracking / Reporting

Feature/Functionality

•Accounts

•Commissions

•Installations

•Sub-Agent Management

Page 20: What is EnTelegent? EnTelegent Solutions is a Managed Solutions Provider with the ability to manage one or more services, provided by one or more carriers

EnTelegent SummaryEnTelegent Summary

Flexibility: EnTelegent provides customized solutions to meet your customers’ current and future needs.

Value: EnTelegent enables agents and VARs to gain more account control and realize new revenue streams within their existing customer base. Responsiveness: EnTelegent’s automated processes and web portal give agent partners and end users access to the information they need to make knowledgeable and cost effective decisions.