what is fleet controller? -...
TRANSCRIPT
Wha
t is
Flee
t Con
trol
ler?
Para
gon
Flee
t Con
trol
ler i
s a so
ftwar
e so
lutio
n th
at e
nabl
es re
al-t
ime
vehi
cle
activ
ity
to b
e tr
acke
d au
tom
atic
ally
aga
inst
the
plan
ned
rout
es a
nd s
ched
ules
. Th
is gi
ves
tran
spor
t m
anag
ers
real
-tim
e vi
sibili
ty o
f ho
w t
he d
ay’s
plan
is p
rogr
essin
g an
d pr
ovid
es a
n ac
cura
te p
ictu
re o
f tr
ansp
ort
and
serv
ice
perfo
rman
ce.
It en
able
s co
mpa
nies
to
signi
fi can
tly im
prov
e th
eir
cust
omer
ser
vice
ach
ieve
men
t, re
spon
d effi
cie
ntly
to
prob
lem
s or
del
ays
that
aris
e, e
nsur
e de
liver
y sc
hedu
les
are
lega
l an
d ac
hiev
able
, an
d un
eart
h hi
dden
ine
ffi ci
enci
es f
or c
ontin
uous
per
form
ance
im
prov
emen
t.
Wha
t doe
sFl
eet C
ontr
olle
r do?
Valid
atio
nEx
ecut
ion
Repo
rtin
g
Chec
k pr
omis
ed
tim
e w
indo
ws
can
be m
et
Expe
cted
ar
riva
l tim
es
reca
lcul
ated
co
ntin
ually
Char
ts
show
ing
curr
ent t
rip
stat
us a
t a
glan
ce
Earl
y w
arni
ng o
f po
tent
ial
mis
sed
win
dow
s
Adj
ust t
he
plan
in re
al
tim
e
Aut
omat
ic
text
or
emai
l ale
rt
as d
eliv
ery
appr
oach
es
Exce
ss
dist
ance
tr
avel
led
On
site
de
lays
On
tim
e de
liver
y
Sche
dule
ro
ute
tim
ings
Chec
k fo
r le
galit
y
Mai
ntai
ns a
nd v
alid
ates
the
tran
spor
t pla
n pr
ior t
o ex
ecut
ion
Man
ages
the
exec
utio
n of
the
plan
in re
al ti
me
Repo
rts
exce
ptio
ns a
nd K
PIs
for c
onti
nuou
s im
prov
emen
t
01
How
Fle
etCo
ntro
ller W
orks
The
inte
grat
ion
of P
arag
on’s
Flee
t Co
ntro
ller w
ith t
he in
dust
ry’s
lead
ing
trac
king
sys
tem
C-t
rack
usin
g a
simpl
e XM
L in
terfa
ce e
nabl
es r
eal-t
ime
info
rmat
ion
abou
t ve
hicl
e lo
catio
n an
d st
atus
(mov
ing
or s
tatio
nary
) to
be c
aptu
red
auto
mat
ical
ly a
nd fe
d ba
ck t
o th
e Fl
eet
Cont
rolle
r sy
stem
ev
ery
few
min
utes
. Th
is in
form
atio
n ca
n th
en b
e us
ed to
aut
omat
ical
ly
prov
ide
an a
ccur
ate
up-t
o-da
te p
ictu
re o
f th
e ex
ecut
ion
of t
he d
ay’s
tran
spor
t sch
edul
e as
wel
l as a
n ac
cura
te p
lan
vers
us a
ctua
l hist
ory.
GPS
GPR
S=
Inte
rnet
Flee
t Con
trol
ler
C-tr
ack
02
How
doe
s Fle
et C
ontr
olle
rbe
nefi t
a tr
ansp
ort
man
agem
ent o
pera
tion?
Impr
ove
oper
atio
nal m
anag
emen
t• C
heck
tran
spor
t pla
ns a
utom
atic
ally
for
fea
sibi
lity
• Im
prov
e pl
anni
ng a
ccur
acy
• Adj
ust t
he p
lan
in re
al ti
me
Impr
ove
cust
omer
ser
vice
• Aut
omat
ical
ly s
end
cust
omer
s de
liver
y al
erts
by
tex
t mes
sage
or e
mai
l whi
le th
e ve
hicl
e
is
en-r
oute
• Be
aler
ted
to, a
nd d
eal w
ith, p
oten
tial m
isse
d d
eliv
ery
win
dow
sD
rive
r deb
rief
, KPI
repo
rtin
g an
d co
ntin
uous
im
prov
emen
t• H
ighl
ight
and
cor
rect
hid
den
ineffi
cie
ncie
s
• Rep
ort K
ey P
erfo
rman
ce In
dica
tors
• Rep
ort p
lann
ed v
s. ac
tual
kilo
met
res,
drop
tim
e,
driv
ing
time
and
wor
king
tim
e• U
ncov
er o
ff -ro
ute
kilo
met
res
• Ins
tant
vis
ibili
ty o
f exc
eptio
ns to
ena
ble
im
med
iate
driv
er d
ebrie
f• A
void
was
ting
time
debr
iefi n
g dr
iver
s w
hen
the
re a
re n
o is
sues
• Com
para
tive
perf
orm
ance
repo
rts
Lega
l im
plic
atio
ns
• Aut
omat
ical
ly c
heck
that
the
rout
es a
re fe
asib
le a
nd
mee
t ind
ustr
y le
gisla
tion
03
Flee
t Con
trol
ler
as p
art o
f you
rtr
ansp
ort p
lann
ing
and
exec
utio
n fu
nctio
nG
PRS
=In
tern
et
Flee
t Con
trol
ler
Para
gon
Aut
omat
ic
Plan
ning
(bat
ch o
r con
tinu
ous)
Fixe
d ro
utes
wit
h to
day’
s vo
lum
es
Man
ual P
lann
ing
• U
sing
Fle
et C
ontr
olle
r wit
h Pa
rago
n’s
auto
mat
ic ro
utin
g an
d sc
hedu
ling
Fl
eet C
ontr
olle
r can
be
adde
d to
any
Par
agon
rout
ing
and
sche
dulin
g sy
stem
that
is u
sed
to a
utom
atic
ally
pla
n de
liver
y sc
hedu
les o
n a
daily
bas
is –
whe
ther
bat
ch sc
hedu
ling
or c
ontin
uous
opt
imisa
tion.
04
• U
sing
Fle
et C
ontr
olle
r wit
h fi x
ed ro
utes
Fl
eet C
ontr
olle
r can
also
be
used
in o
pera
tions
with
fi xe
d ro
utes
. D
aily
ord
er
volu
mes
can
be
upda
ted
from
the
SOP,
WM
S or
ERP
sys
tem
. Fl
eet C
ontr
olle
r is
used
to v
alid
ate
the
plan
for t
he d
ay in
term
s of f
easib
ility
and
lega
lity,
mak
e an
y fi n
al a
djus
tmen
ts a
nd t
hen
mon
itor
the
exec
utio
n of
the
pla
n in
rea
l tim
e.
• U
sing
Fle
et C
ontr
olle
r wit
h m
anua
l pla
nnin
g
A
third
opt
ion
is us
ing
Flee
t Co
ntro
ller
to m
onito
r a
man
ually
-cre
ated
tr
ansp
ort
plan
. O
rder
dat
a ca
n be
key
ed d
irect
ly in
to F
leet
Con
trol
ler,
or it
ca
n be
dow
nloa
ded
to F
leet
Con
trol
ler f
rom
ups
trea
m s
yste
ms,
or e
ven
from
a
spre
adsh
eet s
yste
m. T
he o
rder
s ca
n ei
ther
be
pres
ente
d to
Fle
et C
ontr
olle
r al
read
y in
rou
te s
eque
nce
pre-
allo
cate
d to
loa
ds,
or t
hey
can
be r
oute
d m
anua
lly w
ithin
Fle
et C
ontr
olle
r – u
sing
its m
ap d
ispla
ys a
nd d
rag-
and-
drop
op
tions
to b
uild
the
load
s an
d au
tom
atic
ally
cal
cula
te th
e ro
ute
timin
gs a
nd
dist
ance
s.
1. V
alid
atio
n of
the
plan
Rega
rdle
ss o
f ho
w t
he t
rans
port
pla
n ha
s be
en c
reat
ed,
Flee
t Co
ntro
ller
calc
ulat
es t
he r
oute
tim
ings
and
dist
ance
s, an
d w
arns
the
use
r if
any
of t
he
plan
ned
vehi
cle
rout
es w
ill:
• M
iss a
ny p
rom
ised
cust
omer
tim
e w
indo
ws
• O
verlo
ad th
e ve
hicl
e•
Hav
e di
ffi cu
lty a
cces
sing
a cu
stom
er si
te, b
ecau
se to
o la
rge
a ve
hicl
e ha
s bee
n us
ed
Wha
t are
Fle
etCo
ntro
ller’s
cap
abilit
ies?
05
• Vi
olat
e dr
iver
s’ h
ours
regu
latio
ns•
Exce
ed th
e le
gally
per
mitt
ed d
rivin
g tim
e pe
r day
.
It al
so h
ighl
ight
s any
rout
es th
at a
re u
nder
-util
ised
or h
ave
spar
e ca
paci
ty.
If th
ere
is an
issu
e, o
r an
oppo
rtun
ity to
impr
ove
effi c
ienc
y, th
e us
er c
an a
djus
t th
e pl
anne
d ro
utes
and
sche
dule
s, fo
r exa
mpl
e by
dra
ggin
g ca
lls fr
om o
ne ro
ute
to a
noth
er, o
r m
ovin
g a
seco
nd t
rip t
o an
alte
rnat
ive
driv
er. F
leet
Con
trol
ler
reca
lcul
ates
the
sch
edul
ed d
istan
ces
and
timin
gs, a
nd r
epor
ts a
ny r
emai
ning
fe
asib
ility
pro
blem
s. T
his h
elps
ens
ure
that
the
day’s
pla
ns re
mai
n bo
th e
ffi ci
ent
and
lega
lly so
und,
and
that
pro
mise
d cu
stom
er ti
me
win
dow
s will
be
met
.
2. E
xecu
tion
Flee
t Con
trol
ler a
utom
atic
ally
trac
ks e
ach
vehi
cle
agai
nst i
ts p
lann
ed ro
ute,
and
ca
n im
med
iate
ly d
eter
min
e w
heth
er o
r not
ther
e ar
e an
y pr
oble
ms.
It w
ill a
lert
th
e us
er if
an
unex
pect
ed d
elay
mea
ns b
eing
late
for
a tim
e w
indo
w la
ter
in
the
day.
06
By tr
acki
ng a
gain
st th
e pl
an in
real
tim
e, F
leet
Con
trol
ler e
nabl
es y
ou to
:
• G
et e
arly
war
ning
of
pote
ntia
l m
issed
del
iver
y tim
e w
indo
ws
caus
ed b
y ea
rlier
del
ays
• Re
spon
d effi
cie
ntly
to s
uch
issue
s, by
adj
ustin
g th
e pl
an in
a c
ontr
olle
d w
ay,
havi
ng v
isibi
lity
of e
ffi ci
ency
and
fea
sibili
ty i
ndic
ator
s be
fore
con
fi rm
ing
chan
ges t
o th
e pl
an•
Send
cus
tom
ers
auto
mat
ic te
xt o
r em
ail m
essa
ges t
o gi
ve a
dvan
ce w
arni
ng
that
thei
r del
iver
y is
appr
oach
ing.
This
can
help
you
to m
aint
ain
effi c
ienc
y as
the
plan
unf
olds
, and
sig
nifi c
antly
im
prov
e th
e se
rvic
e yo
u pr
ovid
e to
you
r cus
tom
ers.
3. R
epor
ting
Onc
e al
l the
veh
icle
s hav
e co
mpl
eted
thei
r shi
fts, F
leet
Con
trolle
r has
a c
ompl
ete
and
accu
rate
pic
ture
of e
ach
vehi
cle’s
dai
ly a
ctiv
ity, a
nd c
an c
ompa
re it
with
wha
t w
as p
lann
ed. I
t can
gen
erat
e a
wid
e ra
nge
of u
ser-c
onfi g
urab
le re
port
s sho
win
g ac
tual
per
form
ance
aga
inst
the
plan
, for
exa
mpl
e:
Exce
ptio
n Re
port
sKP
I Rep
orts
Exce
ss k
ilom
etre
sD
eliv
ery
on ti
me
On
site
dela
ysD
eliv
ery
and
colle
ctio
n tim
es
Exce
ss d
uty
Cost
per
dro
p
Exce
ss d
rivin
g tim
eTo
tal d
istan
ce
Key
perfo
rman
ce i
ndic
ator
s, su
ch a
s th
e “p
erce
ntag
e of
on-
time
deliv
erie
s” ca
n al
so b
e re
port
ed.
Sim
ilarly
, a ra
nge
of e
xcep
tion
repo
rts
can
be g
ener
ated
in
ord
er t
o id
entif
y hi
dden
ineffi
cie
ncie
s an
d ot
her
issue
s. T
his
mea
ns t
hat
recu
rrin
g pr
oble
ms
that
wer
e pr
evio
usly
unk
now
n ca
n no
w b
e re
solv
ed a
nd
ineffi
cie
ncie
s can
be
irone
d ou
t.
07
The
Flee
t Co
ntro
ller
user
can
cho
ose
whe
ther
or
not
to in
clud
e th
e re
al-t
ime
trac
king
cap
abili
ties.
Fle
et C
ontro
ller c
an b
e im
plem
ente
d w
ithou
t the
real
-tim
e tr
acki
ng e
lem
ent –
to fo
cus o
n tig
hten
ing
up p
erfo
rman
ce a
gain
st th
e pl
an.
Dep
loym
ent O
ptio
nsPa
rago
n’s F
leet
Con
trolle
r sof
twar
e ca
n be
dep
loye
d in
a nu
mbe
r of w
ays,
incl
udin
g sin
gle
PC, m
ulti-
user
net
wor
ked
PCs,
or C
itrix
and
thin
clie
nt se
rver
con
fi gur
atio
ns,
incl
udin
g ac
cess
ove
r th
e In
tern
et u
sing
a VP
N c
onne
ctio
n. A
ll th
ese
optio
ns
incl
ude
wid
e ac
cess
to re
port
s and
stat
us u
pdat
es u
sing
a br
owse
r.
Adva
nced
Fle
etCo
ntro
ller O
ptio
nsTh
is do
cum
ent f
ocus
es o
n th
e sim
ple
appl
icat
ion
of Fl
eet C
ontr
olle
r tha
t unl
ocks
th
e co
re b
enefi
ts o
f re
al-t
ime
cust
omer
ser
vice
man
agem
ent
and
plan
ning
ve
rsus
act
ual
perfo
rman
ce r
epor
ting.
H
owev
er,
ther
e ar
e al
so a
dditi
onal
op
tions
, inc
ludi
ng d
ownl
oadi
ng th
e Pa
rago
n pl
an to
Sat
ellit
e N
avig
atio
n un
its.
08
Addi
tiona
l Par
agon
So
ftwar
e Ca
pabi
litie
s Fl
eet C
ontro
ller i
s par
t of a
fam
ily o
f Par
agon
softw
are
prod
ucts
for o
ptim
ising
and
m
anag
ing
trans
port
ope
ratio
ns. C
apab
ilitie
s of P
arag
on ro
utin
g, sc
hedu
ling
and
trans
port
opt
imisa
tion
prod
ucts
incl
ude:
• D
aily
ope
ratio
nal r
outin
g an
d sc
hedu
ling
• N
atio
nal /
regi
onal
/ lo
cal p
lann
ing
• Si
ngle
dep
ot sc
hedu
ling
• M
ulti-
depo
t sch
edul
ing
with
inte
grat
ed fl
eets
• Ce
ntra
l pla
nnin
g w
ith m
ulti-
user
acc
ess
• Re
al-t
ime
auto
mat
ic sc
hedu
ling
linke
d to
onl
ine
orde
ring
and
book
ing
syst
ems
• Fl
eet t
rack
ing
and
mon
itorin
g•
Plan
ning
bot
h pr
imar
y an
d se
cond
ary
dist
ribut
ion
• M
ulti-
perio
d pl
anne
r for
sche
dulin
g m
ultip
le fr
eque
ncy
calls
• St
reet
leve
l rou
ting
• Sc
hedu
ling
depo
t-ba
sed
vehi
cle
or e
xter
nal h
aulie
rs•
Inte
rnat
iona
l map
ping
cap
abili
ties
• Ra
tiona
lisin
g fi x
ed ro
utes
• Te
rrito
ry p
lann
ing
and
optim
isatio
n•
Stra
tegi
c lo
gist
ic m
odel
ling
• Bu
sines
s dev
elop
men
t for
logi
stic
s ope
rato
rs
09
Bene
fi ts
Para
gon’
s rou
ting
and
sche
dulin
g so
ftwar
e is
help
ing
hund
reds
of c
ompa
nies
to:
• Cu
t tra
nspo
rt c
osts
by
up to
20%
•
Enha
nce
cust
omer
serv
ice
• Pl
an c
ompl
ex tr
ansp
ort o
pera
tions
•
Redu
ce d
istan
ce tr
avel
led
• Im
prov
e fl e
et u
tilisa
tion
• In
crea
se c
ontr
ol o
f tra
nspo
rt•
Plan
mor
e qu
ickl
y an
d re
liabl
y •
Redu
ce a
dmin
istra
tion
cost
s•
Redu
ce d
eliv
ery
lead
tim
e •
Supp
ort g
row
th o
bjec
tives
Flex
ibili
tyPa
rago
n’s
adva
nced
rou
ting
and
sche
dulin
g te
chno
logy
has
bee
n de
velo
ped
to h
andl
e di
vers
e ne
eds
of th
e lo
gist
ics
indu
stry
and
man
age
oper
atio
ns ra
ngin
g fro
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