what is nonverbal communication (1)
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What seems strange about this
exchange?
Hi! Did you see the game last night? Im done--its your turn to speak.
No, but i did go to see the movie at Trinoma.
Your turnam done.Thanks the game was really great. James Yap
was really good. He must have made...
Do you mind? Id like to say something.Oh! You want to talk about the movie some
moresure go ahead.
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Nonverbal Communication
Involves sending and
receiving messageswithout the use of
words.
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Intentional Nonverbalcommunication
Accidental Nonverbal communication
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If you saw a girl sitting alone looking
out on a lake could you assume she
was...
Bored? Resting? Thoughtful?
Dreamy? Lonely?
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Psychologist Albert Mehrabian
suggests...
Communication offeeling is almost
totally nonverbal.
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What are the Kinds ofNonverbal Cues?
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Artifactual Communication
It includes the use of personal adornments such
as clothing, jewelry, makeup, hairstyles, and
beards.
People are apt to make inferences about us
based on the way we dress.
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The way a person appears(clothes, hair, articles worn orcarried) or the display of thehuman body and its apparel is
sometimes referred to as objectlanguage.
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Personal Appearance
?
http://www.google.com/imgres?imgurl=http://www.deliverthedream.org/images/dresscode_photo.jpg&imgrefurl=http://www.deliverthedream.org/events/denim_diamonds/dresscode.php&h=320&w=376&sz=16&tbnid=x66Ed96evkoJ::&tbnh=104&tbnw=122&prev=/images?q=attire+pictures&hl=en&usg=__i8oz0KoesoAG8oWWYWt2n56f5ww=&sa=X&oi=image_result&resnum=1&ct=image&cd=1 -
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Appearance
Can you make any judgements about a person
from his appearance?
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What might the following descriptions tell you
about a person?
Overalls or jeans, lunchbox, metal hat
Rubber soled athletic shoes, white socks,white shorts, and short sleeved shirt
Frosted hair, colored nails, darkeyeshadows, mini skirt
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Kinesics
POSTURE GESTURE
FACIALEXPRESSIONS
GAZE / EYECONTACT
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Gestures
If someone draws a finger across his throat, it
may mean:
1. Time is up, in a TV or radio station
2. Im going to cut his throat!
3. The scar ran across her neck.
4. Any of the above.
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Try to give the hand signal for the following
Its A-Okay!
Goodluck!
Stop!
It was not I who did it!
Its over there.
No way!
Im bummed.
Hand that over to me.
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Posture
The position of yourbody as you sit or
stand
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Facial Expressions
http://rds.yahoo.com/_ylt=A0S0203_L8JIHm8B59GJzbkF;_ylu=X3oDMTBqaTFoaGxvBHBvcwMxNwRzZWMDc3IEdnRpZAM-/SIG=1l2mr98hb/EXP=1220772223/**http:/images.search.yahoo.com/images/view?back=http://images.search.yahoo.com/search/images?_adv_prop=image&fr=yfp-t-501&va=face&sz=all&w=500&h=500&imgurl=static.flickr.com/1336/543972704_fc06f778e5.jpg&rurl=http://www.flickr.com/photos/gritzi/543972704/&size=192kB&name=Face+Lights+Packshot&p=face&type=JPG&oid=f049c2e3d64e9e2c&fusr=Gaynor+Gritzi&tit=Face+Lights+Packshot&hurl=http://www.flickr.com/photos/gritzi/&no=17&tt=9,415,744&sigr=11ei0rmm3&sigi=11fvqlhss&sigb=12o0m8id7&sigh=1141gthi7 -
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Eye Contact
Reasons
Createsbond/rapport
Showssincerity
Enablesfeedback
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Haptics/Tactile
Touch
What feelings and messages may theseconvey?
1. A pat on someones shoulder
a. After a good presentation in class
b. In times of distress
c. In a heated argument
d. When nominating a person for a position
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Chronemics
Noting time in communication situation
Looking ones watch or at the clock.
a. You arrived very late for class.
b. You are very early for the program.
c. You are waiting for the New Year to come in.
d. The speakers talk is very long.
e. The teacher is going overtime and you havean examination in the next period.
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Space and Distance, or Proxemic
factors
Proxemic cues, including
the treatment of space andterritory influenceinteraction and help define
the communicationexperience.
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Give me some room to operate!
I need space.
Keep out!
These seats are reserved.
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intimate distance-0 to 18 inches;
personal distance-18 inches to 4 feet;
social distance-4 to 12 feet; and
public distance-12 feet to the limit of sight.
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Paralanguage/Voice
Should have proper volume.
Should be clear and understandable.
Should be expressive.
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Clarity
One group of English-speaking Japanesewho moved to the United States as
employees of Toyota had to enroll in a
special course to learn that Jeatyet?means Did you eat yet? and that
Cannehepya?means__ .Their English
classes in Japan had failed to prepare them
for Waddayathink?, Watchadoin?and
Dunno.
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Spelled as...
Didee?
Duzzy?
Wuzzy?
Izzy?
Woody?
Wooden chew?
Shudn nai?
Didn nee?
Has a nee?
Duzza nit?
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Articulation- production ofspeech sounds by our vocal
organs
Pronunciation- correct way
of speaking a word
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Expressiveness
Pitch- the highness or
lowness of a sound.
Intonation-use of changingpitch to convey meaning.
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I believe in love.
Sincerity
Sarcasm
Humor Puzzlement
(Soft) Should we give in to the kidnappersdemands? (Switch to loud) NEVER!
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Start softly and make your voice grow louder as
you near the end of the sentence
Edwin Arlington Robinsons
character Richard Cory had
everything that a man couldwant good looks, lots of money,
popularity. But went home onenight and put a bullet through his
head.
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OUR friends are in the living room (not their
friends)
Our FRIENDS are in the living room. (not our
enemies)
Our friends ARE in the living room. (eventhough
you do not think so)
Our friends are in THE living room. (the one you
and I agree is a special place)
Our friends are in the LIVING ROOM (not in the
bedrrom etc.)
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Rate of Speaking
Speak slowly and use pauses.
Avoid verbal fillers such as uh, er, and
um
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