What is the Systematic Management Big Picture Story Board?The Systematic Management Big Picture was developed to help individuals and groups think through and improve their approach to management. As you work on developing your own approach to management you will develop your own story – your own images and conclusions that are important to you.

The Story Board is a means of capturing those things and adapting the Systematic Management Big Picture Story to reflect your own journey. It consists of blank templates for each of the main sections of the Systematic Management Big Picture onto which you can cut and paste the symbols and pictures that mean something to you. When finished, each area can then be printed, cut out, and stuck up on the Systematic Management Big Picture to cover over the standard images that are there. We hope that this story board kit will enable you to make the big picture of Systematic Management your own.

The QFD blanks take a little more care, but with a little experimentation, and a reasonable knowledge of PowerPoint, you will be able to adapt these to your needs also.

Alliance/Partnerships

Questions to illuminate opportunity: How does the supply chain work in

our market, and where do we fit in? Who can best help us to focus on

and leverage our core potential? What sorts of relationships would

enable us to maximise our impact?

Benefits to target: Speed through focusing your best

resources onto core/key innovations Strength through combining with the

best partners’ ideas & technologies Agility through a process for rapidly

engaging new partners

Mission & Role

Questions to illuminate opportunity: What needs and opportunities do we

exist to address? What do we have the potential to do

better than anyone else? What would empower our customers

to serve their customers better?

Benefits to target: Simplified relationships/responsibility

leading to greater insight at all levels Improved sustainability through a

compelling purpose Clearer market messaging

Vision & Direction

Questions to illuminate opportunity: What achievements define our

collective ‘threshold of pride’? What goal is worth the investment of

the next five years of our lives? What criteria determine ‘best’ in our

industry & how well do we score?

Benefits to target: A constant beacon that provides

context and rationale amid change Inspiration to align staff and stake-

holder efforts; ensuring everything works together in the right direction

Values

Questions to illuminate opportunity: How do we describe the things that

we stand for? By what principles will we ensure our

integrity and our culture? What are the ‘right’ behaviours; how

do we encourage/reinforce them?

Benefits to target: Knowing, with confidence, the world

would not be better off without us Transforming power of congruence

between belief, thought and action

Organisation

Questions to illuminate opportunity: What arrangement of responsibilities

provides the best opportunity for control & improvement?

What structure provides the optimum balance of efficiency, agility and accountability?

Benefits to target: Simplifying complexity into

manageable components Aligning opportunity and potential

with resources and authority New insights, creative focus and

exposure of gaps and obstacles

Aligning Potential

Questions to illuminate opportunity: How do we utilise challenges to

maximise our impact on learning and growth?

How do we configure our competence to maximise our impact on performance & potential?

Benefits to target: Growing not only performance, but

the capacity to continue to grow performance

Fulfilment / robustness / agility / commitment

Seeing problems truly as opportunities

Communication

Questions to illuminate opportunity: What are the points of friction and zones

of flow? What is the most efficient process for

sharing information? How should communication be

channelled to best invoke timely responses/ responsibilities?

Benefits to target: Greater focus and efficiency in meetings Increased synergy and reduced conflict Better, clearer and healthier relationships

Local Management

Questions to illuminate opportunity: What processes do our people/teams

use to ensure and sustain improved performance?

How systematic and efficient is our achievement of our performance targets?

Benefits to target: Mass mobilisation of improvement

through extensive co-location of knowledge & authority

Confidence born of effectively deployed and demonstrated responsibility

Self aligning, self regulating, self healing and self determining organisation

People Development

Questions to illuminate opportunity: How do we challenge and equip people

to realise their potential and be fulfilled in their role?

How do we use interlocking patterns of responsibility to provide a practical path for continuous development?

Benefits to target: Overcoming the limitations and

constraints of hierarchy Continuous and sustained development

of ourselves and our people Rapid utilisation and reinforcement of

new skill sets

Que

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ate

oppo

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Ben

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to ta

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:

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hip

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oppo

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gaps

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How

do

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the

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, in

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and

com

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thro

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Ben

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to ta

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:

Sys

tem

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and

sus

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able

impa

ct

Mas

s m

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Edit text as appropriateTo increase or reduce the number of rows, either select and delete cell images, or copy and paste as appropriate.To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

Replace this text with Replace this text with your own objectivesyour own objectives

weighting, measuresweighting, measuresand targets …and targets …

AddressAddressnew market areasnew market areas

Provide excellent Provide excellent customer servicecustomer service

Build leadership in Build leadership in platform technologyplatform technology

Reduce production & Reduce production & delivery lead timesdelivery lead times

Maximise asset Maximise asset utilisation (incl. IPR)utilisation (incl. IPR)

Reduce unit Reduce unit production costsproduction costs

Build effective Build effective supplier partnershipssupplier partnerships

……

……

Business from Business from new marketsnew markets

Customer Customer retentionretention

Innov. copied Innov. copied by competitionby competition

Production Production cyclecycle

Asset Asset utilisationutilisation

Cost of Cost of goods soldgoods sold

Supplier led Supplier led businessbusiness

33

55

44

22

33

44

44

>34%>34%

>85%>85%

>5 p.a.>5 p.a.

<6 day<6 day

>55%>55%

<70%<70%

>£80m>£80m

Edit text as appropriateTo increase or reduce the number of columns, either select and delete cell images, or copy and paste as appropriate.To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

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11 22 33 44 55 66 77 88 99

Copy and paste appropriate symbolsTo increase or reduce the number of cells, either select and delete cell images, or copy and paste as appropriate.To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

Copy and paste appropriate symbolsTo increase or reduce the number of cells, either select and delete cell images, or copy and paste as appropriate.To adjust the finished size to fit current QFD on Big Picture Storyboard – group and scale to fit between red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.

Import your own photographs and use the film template as a frame (by bringing it in front of your photograph) – scale your photograph to suit.To adjust the finished size to fit current filmstrip on Big Picture Storyboard – scale the film height to the two horizontal red dotted lines, and the frame width (of the photo itself) to the two vertical red dotted lines.