What makes a What makes a Toughbook?Toughbook?

Benefits of Digital CommunitiesBenefits of Digital Communities

Increases Government Efficiency - New technology and real-time information exchange saves lives, reduces crime, and increases efficiency.

Improves citizen satisfaction - Gratifies the expectations of citizens pampered by the conveniences they have gained from the private sector.

Energizes economic vitality - Modern infrastructures and new technology, like RFID, attract business, investment, and jobs, growing the local economy, and opening up alternative government revenue streams.

Minimize downtime, allow fast data processing, and improve productivity and job satisfaction.

Panasonic and Digital Communities

We are the 34th largest company in the world Market Leaders in Mobile Data Field Based Computing We design, build and sell over 14,000 products worldwide

We spend $5 billion annually on research & development Committed to this Market, Field Based Computing, broken by

Verticals Leader in integrated wireless for over 9 years

Panasonic Facts

Over 4000 State and Local Customers across the country.

We own over 65% of the Public Safety Market.

We have the lowest failure rates for mobile laptops in the industry.

Panasonic does not sell direct. No matter the size of the deal.

Panasonic Market Share – VDC June 05

Total Market Vendor Share Total Market Vendor Share Total Market Vendor SharePanasonic 750.0 21.9% 875.0 23.5% 1030.0 24.3%Symbol 502.2 14.7% 588.4 15.8% 716.5 16.9%Intermec 243.8 7.1% 280.5 7.5% 301.2 7.1%Psion Teklogix 148.0 4.3% 171.0 4.6% 179.8 4.2%Motorola 175.0 5.1% 145.0 3.9% 147.5 3.5%Itronix 129.0 3.8% 126.0 3.4% 144.0 3.4%DENSO WAVE 113.0 3.3% 105.0 2.8% 110.9 2.6%Qualcomm 60.0 1.8% 75.0 2.0% 83.7 2.0%LXE 50.0 1.5% 65.0 1.7% 82.0 1.9%DRS Tactical Systems 59.5 1.7% 64.0 1.7% 72.9 1.7%Hand Held Products 46.5 1.4% 49.0 1.3% 68.0 1.6%Vocollect 16.0 0.5% 35.0 0.9% 64.0 1.5%Casio 50.5 1.5% 58.0 1.6% 63.8 1.5%L-3 Communications 40.0 1.2% 50.0 1.3% 50.5 1.2%Unitech 23.5 0.7% 29.0 0.8% 46.5 1.1%Itron 50.0 1.5% 50.0 1.3% 44.0 1.0%Fujitsu 57.5 1.7% 55.0 1.5% 41.0 1.0%Siemens 53.5 1.6% 48.0 1.3% 37.5 0.9%PSC 24.8 0.7% 32.0 0.9% 36.0 0.8%Getac (Mitac Group) 33.0 1.0% 36.0 1.0% 35.5 0.8%VT Miltope 41.0 1.2% 42.0 1.1% 35.0 0.8%Datalogic 19.1 0.6% 29.5 0.8% 33.5 0.8%DAP Technologies 35.0 1.0% 30.0 0.8% 30.0 0.7%Dolch 35.0 1.0% 29.0 0.8% 27.4 0.6%WalkAbout 25.0 0.7% 20.0 0.5% 22.0 0.5%Amrel 19.0 0.6% 17.0 0.5% 20.8 0.5%Xplore Technologies 14.0 0.4% 22.0 0.6% 20.0 0.5%TouchStar 18.0 0.5% 16.0 0.4% 18.5 0.4%Kontron Mobile 16.0 0.5% 16.0 0.4% 18.1 0.4%Opticon 12.0 0.4% 15.0 0.4% 16.0 0.4%Densei/Densei USA 15.0 0.4% 15.5 0.4% 12.0 0.3%Data911 12.0 0.4% 13.0 0.3% 12.0 0.3%MicroSlate 23.2 0.7% 12.5 0.3% 9.5 0.2%Others 510.4 14.9% 507.6 13.6% 610.9 14.4%TOTAL 3,420.5 100.0% 3,722.0 100.0% 4,241.0 100.0%

2002 2003 2004

Worldwide Vendor Shipments and Shares of Rugged Mobile Form Factor Computers

2005 Notables

• Panasonic 24.3%

• Motorola 3.5%

• Itronix/GD 4.4%

• Fujitsu 1%

• WalkAbout 0.5%

• Xplore 0.5%

Total Rugged Market – Global(VDC Market data – June 05)

0.00

1,000.00

2,000.00

3,000.00

4,000.00

5,000.00

6,000.00

7,000.00

8,000.00

2003 2004 2005 2006 2007 2008 2009 2010

Total

PCSC

Pana Tot

2004 $4.2B - Total Panasonic globally 24.3%

7%

50%

3%

40%

Panasonic

Itronix

Moto

Others

2004 $2.4B Market (non-hand held)

Panasonic Computer Solutions CompanyPanasonic Computer Solutions Company

All of Toughbooks’ Major Components (except CPU & HD) are Manufactured Internally

Limited Channel Distribution with No Retail or Mass Distribution

Factory Focused Solely on Rugged and Semi-Rugged Products

900 Dedicated Manufacturing Employees for Notebooks

260 Engineers Focused on Notebooks Only

Core Manufacturer AdvantagesCore Manufacturer Advantages

Customer-driven Product Development

Quality, Consistency and Availability of Components

Rapid Response to Engineering Issues

Problem resolution to the component level

Guaranteed Roll-out Schedules

Long-term Parts Supply

Long Product Lifecycle

One Point of Contact for Quality and Support

Long Term Service and Support

Who Does Not Build Laptops?*Who Does Not Build Laptops?*

0 25 50 75 100

Percent of Laptops Outsourced 2004

Panasonic

Lenovo (IBM)

H-P

Acer

Gateway

Dell

Source: Wall St. Journal June 9, 2005

(Lenovo’s Chinese factories build the rest)

*Taiwanese companies, like Quanta, Compal, Inventec, and Wistron compete to build laptops in their factories in China.

Reliable By Design

Rugged Hinge & Full Magnesium Case

•20X20X stronger than ABS stronger than ABS plastic (plastic (5X 5X stronger than stronger than titanium.)titanium.)

•Withstands a Withstands a 36 in.36 in. drop drop onto concrete.onto concrete.

•Withstands up toWithstands up to 50,000 50,000 openings and closingsopenings and closings•Withstands up toWithstands up to 50,000 50,000 LCD rotationsLCD rotations

Shock mounted Hard Drives

Hard disk drives are mounted in metal cases

Sponges and gel absorb shocks and insulate hard disk drive from damage

Protects drive even when it is writing to the heads

Flexible connectors protect motherboard from transfer

Quality Means Reliability

We test Toughbooks in our laboratories andin independent facilities:

Drop tests

Vibration tests

Water-resistance tests

Dust-resistance tests

High and low temperature

tests

Thermal shock test

ESD Spark test

Explosive atmosphere test

Fully rugged Toughbooks are

MIL-STD-810F Compliant.

Toughbook 18

Toughbook 18 – Fully Rugged Convertible Tablet Proven hinge/product design All magnesium survive 3’ drop New model with 500 NIT LCD 4 wireless modules as option Shock mounted HD - 3’ feet drop Failure rates less 2% annualized 13 years of manufacturing history for

rugged

Toughbook 29

Toughbook 29 – Fully Rugged All magnesium survive 3’ drop New MK4 model with 500 NIT LCD 4 wireless modules as option Shock mounted HD - 3’ feet drop Failure rates less 2% annualized 13 years of manufacturing history

for rugged

IT’S A NECESSITY.IT’S A NECESSITY.

INTEGRATED WIRELESS

IS NOT A FEATURE.

INTEGRATED WIRELESS

IS NOT A FEATURE.

WLAN (aux)

WLAN (main)

Bluetooth

GPS

Antenna & Radio Placement

Multi-band WAN antenna

Wireless Tray(Pack) for embedded Wireless WAN module

Wireless Networks Supported

The Panasonic The Panasonic Toughbook AdvantageToughbook Advantage

Causes of DamageCauses of Damage

0 20 40 60 80

Percent of Respondents Mentioning (Multiple Responses Allowed)

Vibration

Heat/Cold

Dirt/Dust

Packed too tight

Elec. Surge

Improper insertion

Crushed/run over

Fell off table

Liquid Spill

Dropped

Source: IDC Research 2005

Component Damage RatesComponent Damage Rates

0 25 50 75

Percent of Respondents Mentioning (Multiple Responses Allowed)

Keyboard

Outer Case

Hard Disk Drive

LCD Screen

Source: IDC Study 2005

26.0%

32.0%

23.0%24.0%

22.0%

26.0%24.0%

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

Dell Gateway HP/Compaq Lenovo/IBM Toshiba Sony Industry Average

Annual Failure Rate

Competitive Annualized % Failure Rates (8/05)

Source: PC Magazine Sept. 20, 2005

Toughbook Annualized % Failure Rates

1.47%

4.80%3.25%

1.05% 1.58%4.19% 3.20%

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

CF-51 CF-Y2 CF-73 CF-29 CF-18 MDWD ToughbookAverage

Annual Failure Rate

Source: PCSC Service Records 5/05 (In and out of warranty)

A Total Mobile Computing Solution

Panasonic Professional Services

Implementation Services

• Industry Specific Expertise

• Requirements Definition

• Hardware IntegrationHardware Integration

• Disk ImagingDisk Imaging

• ConfigurationConfiguration

• Deployment ManagementDeployment Management

• Training (Technical)

Support & Management

• National Call Center

• National Service Center

• Field Service

• Hot Swap & ReturnHot Swap & Return

• Priority Exchange

• Extended WarrantyExtended Warranty

• No Fault WarrantyNo Fault Warranty

• Online Repair ReportingOnline Repair Reporting

• Asset ManagementAsset Management

• Software Loads

• BIOS/Software Downloads

• Online Help

• Online User Information

• On-Site Warranty ServiceOn-Site Warranty Service

Redeployment Services

• RedeploymentRedeployment

• DisposalDisposal

• DonationDonation

• Employee PurchaseEmployee Purchase

Items in black come standard with all Toughbooks

Premier Partner Program – TP3

TP3 Program allows authorization to resell Panasonic Toughbook – rugged and wireless models Toughbook 29 Toughbook 18 Panasonic MDWD Panasonic P1 Toughbook 73 – W/WAN sku’s Toughbook PDRC Future Toughbook models

Panasonic Toughbook Premier Partner

Requirements for all TP3 resellersPanasonic Champion at locationQuarterly Sales Training at locationProvide monthly POS reporting for Panasonic salesTP3 resellers can purchase a demo unit at time of

signing. Panasonic Demo Program available to purchase up to 5 units annually at 50% off SRP

Current TP3 Program Benefits

Rules of Engagement Reseller Support

Regional Training Events Continued RSM/ CM support- Face Time

Market Development Funds Panasonic generated leads Wireless Activations Demo Program discounts Annual TP3 Event, qualification required Marketing Communications Support Dedicated TP3 website Hotline Technical Support Inside sales Support

Panasonic Training

Regional Managers

EASTERN REGION: Jan Ruderman, Manager

E-Mail TITLE REGION

Brad Jens

(904) 610-9546Brad_Jens@us.panasonic.com

Senior Area Manager/ Team Leader

AL,DC,FL,GA,KY,MS,NC,SC,TN,VA,WV

Felix DiCamillo

(585) 370-1879Felix_DiCamillo@us.panasonic.com Area Manager

CT,DE,MA,MD,ME,NH,NJ,NY,PA,RI,VT

Chris Kepus

(916) 616-6603Chris_Kepus@us.panasonic.com Area Manager

AZ, CA, ID, NV, OR, WA, AK, HI, UT,WY, MT

Barbara Taylor

(214) 707-8926Barbara_Taylor@us.panasonic.com Area Manager

TX, NM, CO, KS, MO, AR, LA, NE, ND, SD, OK

Marilyn Feltenberger

(224) 622-0320Marilyn_Feltenberger@us.panasonic.com Area Manager IA, IL, IN, OH,MI, MN, WI

Joe Martin

(630) 243-1990Joe_Martin@us.panasonic.com

Senior Business Development Manager

USA

Inside Sales/Support

800-662-3537, x4Technical Suport

800-LAPTOP-5 (800) 527-8675www.panasonic.com/toughbook

THANKYOU

THANKYOU

Panasonic Computer Solutions Company

Panasonic Computer Solutions Company