What problem do I solve?Bartosz Olchówka

9 Dec 2016

“What problems do I solve?”

Problems vs. Solutions

What problem doesa furniture store solve?

What problem does IKEA solve?

What problem doesa road crossing solve?

I’m working on my new project.

Q: Where should I start?

A: Most important things first.

https://twitter.com/zeldman/status/679727437198929921

https://signalvnoise.com/posts/3404-reminder-design-is-still-about-words

https://signalvnoise.com/posts/3404-reminder-design-is-still-about-words

“Design is not just what it looks like.Design is how it works.”

Steve Jobs

Do not solve your own problem.Solve your customer’s one.

Your problem:Close the design by the end of this week

Your problem:Close the design by the end of this week

Your customer’s problem:Get a valuable feature

Your problem:You want to write a good blogpost.

Your problem:You want to write a good blogpost.

Your customer’s problem:He’s even not aware of your content.

Jobs to be Done

https://blog.intercom.com/using-job-stories-design-features-ui-ux/

https://blog.intercom.com/using-job-stories-design-features-ui-ux/

https://blog.intercom.com/using-job-stories-design-features-ui-ux/

https://blog.intercom.com/using-job-stories-design-features-ui-ux/

What I’ve learned at LiveChat?

Website monitoring

Chat widget Agent apps

Reports

Archives Tickets

Legal issues

Comparison to other vendors

Company policies

Price Earnings

Price

1 user account: $99

Earnings

Price

1 user account: $99

Earnings

1x TV = $500

Price

1 user account: $99Salary: $1000

Total: $1099

Earnings

1x TV = $500

Earnings

1x TV = $5001x TV = $5001x TV = $500

Total: $1500

Price

1 user account: $99Salary: $1000

Total: $1099

Thank you!