what role of standards can play in providing consumer protection? 2011.5.4 jaiok kim 1
TRANSCRIPT
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What role of standards can play in providing consumer protection?
2011.5.4 Jaiok Kim
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Role of standards in providing consumer protection
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1. Standard is an effective means of implementing consumer rights
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Korea cases adopting ISO standards
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Right to safety ISO/IEC Guide 50, Safety aspects – guidelines for
child safety Right to be informed
ISO/IEC Guide 14, Purchase information on goods and services intended for consumers
Right to choose ISO/IEC Guide 46, Comparative testing of consumer
products and related services – general principles Right to redress
ISO 10001 Quality management - Customer satisfaction -Guidelines for codes of conduct for organizations
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2. Standard is a powerful tool for ensuring safety, quality, compatibility & convenience
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Korea cases adopting ISO standards
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Safety ISO 22000 Food safety management systems -
Requirements for any organization in the food chain Quality
ISO 22716 Cosmetics - Good Manufacturing Practices (GMP) Guidelines on Good Manufacturing Practices
Compatibility ISO/TR 18307 Health informatics - Interoperability and
compatibility in messaging and communication standards - Key characteristics
Convenience ISO 14815 Road transport and traffic telemetric - Automatic
vehicle and equipment identification - System specifications
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3. Standard is a consumer-friendly communication tool in daily life
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Korea cases adopting ISO standards
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signs and symbol ISO 3864 Graphical symbols - Safety colors and
safety signs measurement ISO 8653 Jewelry-Ring-sizes-Definition,
Measurement and Designation
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Recommendation
Encourage Governments to adopt ISO standards as the mandatory standards (laws) for strong implementation
Use standards as an effective public tool for reducing gaps and promoting uniformity
between & among industries and countries Strengthening market surveillance system
(market transparency)
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Thank you
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