what staff training program?
DESCRIPTION
What Staff Training Program? Minimum Investment, Maximum Impact Staff Education Strategies Providing staff with the training and support they need to excel is one of the hardest challenges faced by library managers, especially when time is precious and funds are low. At this session, participants will join in lively discussion and get practical advice for building effective staff training and development programs with limited resources. Presentation for the Alaska Library Association Conference 2014 #aklaTRANSCRIPT
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What Staff Training Program? Minimum Investment, Maximum Impact Staff
Education Strategies
Emily ClasperSuffolk Cooperative Library System
Alaska Library Association Conference, 2014#akla
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Photo Credit: E. Clasper Suffolk Cooperative Library System
Library Staff Training ProgramsTraining and continuing education opportunities often offered to library staff:
• Workshops• Demos• Webinars• Task-specific training• Speakers• Development programs
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Building a sustainable staff
training program based on
the long-term strategic goals
of the organization provides
an opportunity to focus staff
learning on furthering the
library’s mission.
Strategic Training Plan
Text: Mission Statement of the New York Public Library. http://www.nypl.org/help/about-nypl/mission
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Goals
Desired Outcomes
Strategy
Action
Results
Assessment
• Goals
• Desired Outcomes
• Strategy
• Action
• Results
• Assessment
Strategic Planning Cycle
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Photo Credit:
Training Cycle• Identify Needs
• Define Specific
Objectives
• Build Learning Program
• Help Learners through
Program
• Achieve Results
• Evaluate
Needs
Objectives
BuildHelp
Achieve
Evaluate
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Strategic Staff Training ProgramsStaff training programs as tools for reaching the goals set forth in the organization's strategic plan and to serve the overall mission.
Using the results of staff training programs to inform the ongoing strategic planning cycle.
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Photo Credit: http://www.flickr.com/photos/krossbow/3279873902
Strategic Training Plan BenefitsIncorporating staff development planning into the library’s strategic planning process
Keeps training initiatives on track with larger organizational objectives
Provides consistency and efficiency for reaching learning goals
Gives a basis for measuring and assessing outcomes
Helps communicate long-term goals to staff
Generates more consistent staff enthusiasm and engagement
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Where to Begin?
Photo Credit:http://auraserea.ro/wp-content/uploads/2013/01/mission-vision-values-e1357948779221.jpg
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The Library’s Mission
Library X enhances the quality of life in our diverse community by providing the resources and services for lifelong learning and enjoyment, the space and opportunities to gather and connect, and by fostering a love of reading.
The mission of the X Public Library is to provide quality materials and services that fulfill educational, informational, cultural, and recreational needs of the entire community in an atmosphere that is welcoming, respectful, and businesslike.
The University Libraries inspire learning and discovery through information resources, collaboration, and expertise
The Library and Information Access supports the information, curricular and research needs of the university's diverse community through the widest possible range of resources. We are committed to information literacy, lifelong learning, and creative endeavors in a welcoming environment.
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The Library’s Goals• Provide a balanced, multi-format collection• Collaborate with libraries and other organizations• Improve access to the collections• Provide a comfortable setting for patron use• Serve as a center for local history• Help patrons develop skills for career and vocational
advancement
What Else?
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What Skills Do We Need?On the back of each card, write a few staff skills necessary to achieving the goal.
Serve as a center for
local history
http://www.webjunction.org/explore-topics/competencies.html
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Learning Objectives
http://media-cache-ec0.pinimg.com/736x/36/06/ad/3606add2b7bb66b64ef554ff1003283e.jpg
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Training ToolsConsiderations:
Cost
Logistics
Challenges/Rewards
Staff Motivation
Outcomes
Evaluation
Sustainability
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The Usual Suspects
• Classroom Courses• Meetings• Speakers• Demos• Workshops• Webinars• Task Training
Photo Credit: http://www.flickr.com/photos/47823583@N03/8522077880
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Outside of the Box• Discussion Groups• Online Learning Programs• Peer Partnerships• Mentoring Programs• Community Partnerships• Group Projects/Games• Flipped Learning Models• Blended Approaches
Photo Credit:http://static.flickr.com/3359/3523627575_b704d966d3.jpg
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Get Together
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Get Talking
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Get Feedback
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Get Online
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Get Online
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Nikola Tesla’s Wardenclyffe Laboratoryhttp://www.teslasciencecenter.org/
Get Out
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Get Connected
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Get Your Hands Dirty
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Get Your Hands Dirty
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Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793
Get Flipped
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Photo Credit: http://www.coolinfographics.com/storage/post-images/Flipped%20Classroom%20Infographic.jpg?__SQUARESPACE_CACHEVERSION=1315882004793
Get Flipped
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Flipped Learning Program for Staff
•Self Paced•Technology Driven•Ongoing Learning•Collaborative •Teacher and Peer Coaching•Lesson on your time•Activity during class
Starter Resources:http://flippedlearning.org http://flippedclassroom.org/http://www.flippedlearningjournal.org
Get Flipped
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Get Blended
Photo Credit: http://www.flickr.com/photos/59217476@N00/7704609288
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Matching Up Methods
Excellent customer
service skills
Choose a necessary skill from the ones you listed on the back of your card earlier.
Brown Bag Lunch Discussion Group
Business Partnership
Name some pros and cons for using these methods to teach these skills. How might you
make this combination work?
Choose two colored cards with raining methods listed on them.
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The CommitmentMaking a commitment to staff development means management support of employees as learners.
How do we make this support a reality?
Photo Credit: http://static.flickr.com/7351/9907581715_7276d45574.jpg
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Best Practices
Photo Credit: http://static.flickr.com/7351/9907581715_7276d45574.jpg
• Get to know your organization’s mission, vision, and strategic objectives
• Base training and development topics and desired outcomes on strategies for reaching organizational goals.
• Coordinate efforts within the larger strategic framework and planning structure.
• Adapt to feedback and changes in direction.
• Take opportunities to allow findings from these activities inform the strategic planning process in the future.
• Make sure staff have the time and resources to fully engage.
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Emily [email protected]
@eclasper
http://slidesha.re/1iXpGW6 Alaska Library Association Conference, 2014
#akla
Photo Credit: Thomas Hawk http://www.flickr.com/photos/51035555243@N01/3191454610/