what’s been happening? - multicap tasmania · it’s a comforting, soothing atmosphere. not...
TRANSCRIPT
march 2019
Rod playing guitar at the Devonport hub music program
Donna (second from the right) with some of our Launceston crew
Larry
Larry
Gabby
Larry
Josh
Josh
Josh
Josh
Emma
Emma
Emma
Gabby
Emma
Bill
Andrew
Andrew
Bill
Ben has recently started attending the Devonport hub’s music program during his individual support hours. He and Maxine, one of his support workers, took some time to sit down with me to give some insight into his interests and goals. From a good, long conversation, here are his thoughts on the music program.
Meg: What is your opinion from your experience of the music program here at the Devonport hub?
Ben: It’s very casual. Undirected in regards to goals and objectives. But that is a good thing especially given the circumstances and the intention. It seems to be less about teaching music and more about just collaborating and communicating together and being familiar with other people with common interests. Music is one of those things. I am sure it would be much the same as the other programs. That they would have a very similar atmosphere about them. It’s less
Participants, their families, management and staff.
As most of you are aware, I have sadly resigned from my position within Multicap, my last day being Friday the 25th January. I have made the hardest decision of my life to relocate to Hobart and begin a new exciting chapter with my partner. Not only do I leave my position within Multicap, but I also leave behind my adult children and family....YES there has been a lot of tears. Thank goodness it’s only a 2-hour drive.
Firstly, I would like to thank management for the opportunity to lead Blaydon Street team through some significant changes. As team leader I have seen the centre blossom and also struggle with changes to the new NDIS and its expectations. The centre is actively progressing and creating an amazing new environment within our Day Placement setting every day. I foresee a vibrant, engaging and empowering program loaded facility for all to enjoy.
My aspirations for Multicap are to become a second to none hub for all people with a disability to attend for empowerment and to build capacity in their everyday lives. I have no doubt with the drive and dedication of our current Leisure and Lifestyle manager Melissa Neasey that this will be 100% reachable.
With my resignation and decision to relocate as mentioned above, this was one of the hardest decisions I’ve had to make in my whole life. Not only do I leave a job that I am passionate about, I also leave great friends and working relationships. As a team leader I always strive to build healthy, informative, respectful relationships with all staff, clients and their families, keeping communication open, honest and informative.
If there is any word of advice that I can give to upcoming aspiring team leaders, that is to build and maintain consistent, respectful and informative communication, this is the backbone of creating healthy working relationships.
Working at Multicap Tasmania has had its fair share of very memorable moments. My most memorable is watching one of our participants take a huge leap of courage and participate in a program that she refused for at least 12 months. This participant has shown that anything is possible with the power of positive thinking and being empowered by those who surround her. Aimee has always wanted to be a mermaid, and now her dreams have come true. There is no stopping Aimee now.
Finally, I would like to thank everyone that has crossed my path whilst at Multicap, each and every single person has taught me something new. Here is only a handful:
Management Strength...clearly, I was a big softy.
Staff Resilience.... never harbor issues, bounce back quickly.
Participants Hit challenges head on... never hesitate.
Take care and stay safe.
Cheers Donna Andrius
Aimee has always wanted to be a mermaid, and now her dreams have come true.
Feel free to sit back and acclimate to your surroundings.
...it’s all about expressing your own creativity amongst others without fear of judgment or critique.
“It was really great. I thought it was funny when he fell into Snow White’s dress.”Emma
“The best part of the movie was when the family was squirting each other with the water.”Larry
“It was amazing. I would recommend it.”Gabby
“The funniest movie ever. I just couldn’t stop laughing at some parts.”Emma
Our cinema group heads out to Reading Cinema in Devonport every second Tuesday
To join, contact Andrew on 03 6431 5057 or [email protected]
storm boy
stan & ollie
instant family
ralph breaks the internet
connect with us
movie reviews
staff insight Donna Andrius
client profile benjaimin winter
Contribute
Keep up to date with Multicap Tasmania news and insights in the newsletters and social media platforms.
If you have anything you would like to share please send it our way.
Email Meg with any content or feedback
Jake loving the water at the Cam River Reserve on one of the Saturday Recreation Program outings
about the subject of the program, it’s more about the inclusiveness. In the same way as me getting out into social environments such as shops, restaurants, banks, malls… It gets me familiar with those things and I assume that it would serve the same functionality for others with lower functionality and less self-directed.
The music group is a perfect example of something that works well for that thing. It’s a comforting, soothing atmosphere. Not
necessarily quiet but… the saying music tames the savage beast, that music is relaxing and calming. And that creates a sort of – no pun intended – harmony among the people involved and that would certainly facilitate more comfortable associations between social interactions and the individual themselves. And likewise, art is another thing. It’s a very quiet activity often. It can be a very messy and involved activity depending on the medium. But the fact its all about expressing your own creativity amongst others without fear of judgment or critique.
Meg: Is there anything that you would like to share with people who may want to join something like the music program?
Ben: If you are feeling uncomfortable or uneasy about it then just pop in and sit back. Become familiar with what they do and who’s involved, and you may find yourself wanting to jump in and participate after a while. Don’t feel obligated to join in straight away. Feel free to sit back and acclimate to your surroundings.
Hear more from Ben on his communication skills, goals and interests here
International Day of People with Disability
The Multicap Tasmania International Day of People with Disability Gala last year was a fantastic day filled with activity and smiles. A huge thank you to those involved in making the day such a great success. We’re looking forward to hosting more events like this in the future.
See more photos on our Facebook and Instagram pages
Annual report
The Annual Report 2017-18 is available to view on the Multicap Tasmania website. Celebrating a very challenging and successful year, the report focuses on the four key priorities of the organisation. A must read for all stakeholders.
Read the report for interesting insights
A new hub for Launceston Over the last two years we have seen extensive...
April School Holiday Program Following a successful January school holiday program, we’re seeking sign ups for our next event in April.
Take a look at the event page for all the details
New hub schedules The schedule for the Burnie, Devonport, Launceston and Wynyard hubs have been updated to reflect some of our client requests.
View the schedules to see what activities interest you
Positive behaviour support initiative Disability and Community Services (Tasmania) has sponsored a tailored positive behaviour support initiative designed specifically to help build capacity in the non-government sector when supporting young people / young adults with disability, who exhibit significant hyper-arousal and associated highly ‘challenging’ behaviours-of-concern (i.e., whose presenting support challenges are characterised by easily aroused emotions, that are strongly expressed, and emerge quickly and spontaneously).
View the flyer for session details
View this newsletter in a printable format
Burnie35 Marine TerraceBurnie TAS 732003 6431 3211
Devonport4 Stewart StreetDevonport TAS 731003 6431 5057
Launceston1 Blaydon StreetKings Meadows TAS 724903 6344 3109
The first site meeting at Emily Crescent, Somerset - works have commenced!
Framing going up at Emily Crescent, Somerset
Planting vegetables in the new raised garden bed at Rebecca Court
January’s school holiday program enjoying the Ulverstone pedal buggies
Krystal and Carmen making jewelry at Devonport’s art program
Two new properties for residents
2019 closure dates
Thank you to our supporters
Annual report
YouTube
An interview with Ben Winters
David completed this independently at Westwood except for minimal cutting of wood
From the CEO
Well the new year is off to a flying start. 2019 will see the final part of our full transition of our disability services into the NDIS. Our large institution, Panorama, is on track for transition over the next month or so, and once that is complete it will leave a very small number of existing clients who are still to transition, and this will be complete by the end of June.
That timeframe is very important to us for a number of reasons. On 1 July the responsibility for overseeing our service quality will move to the National Quality and Safeguarding Commission. The next few months will be incredibly busy as we make the required changes and additions to our policies and procedures to meet the new requirements.
We have expectations that our staff follow the required Code of Conduct that applies to all NDIS providers. A brief summary of this code is included here, and my aim is to ensure that this code is what we deliver.
In the next edition of our newsletter we will provide detailed information on both our Client Feedback and Complaints Management policies. We welcome any feedback, which can be both positive and negative, as we continue to build an organisation that delivers quality services. If that is not your experiences with us, we are keen to know so we can make the changes needed.
Whilst we will provide full details in our next newsletter, you can provide that by any of the following means:
• Our Client Service Co-ordinators (their details are elsewhere in this newsletter)
• The Service Manager responsible for the service you are using Tracey Garland In home supports, respite, lead tenant [email protected] 03 6431 3211 Diarne Rogers Residential [email protected] 03 6431 3211 Melissa Neasey Community Access [email protected] 03 6431 3211
• The CEO Nigel Hill [email protected] 03 6431 3211
• Via email to [email protected]
Our next two new building development are well underway and beginning to take shape at Somerset. These new developments, built to Platinum Standard (Liveable Housing Australia guidelines) will be wonderful new homes for 8 of our residents and we hope to be moving in towards the end of June. This development is at the site of the old Somerset Primary School, with easy proximity to the town centre.
Regards
Nigel HillCEO
what’s been happening?
who we are
NDIS Code of ConductThe NDIS Code of Conduct sets expectations for appropriate and ethical conduct in delivery of supports and services.
Deliver services Competently
Respectindividual rights
Respect self determination
Respect privacy Act with integrity, honesty and transparency
Ensure quality and safety
Prevent and respond to violence,
neglect, abuse, and exploitation
Organisational structure
Welcome to our new Client Services Co-ordinators
Burnie office Chief Executive Officer Nigel Hill [email protected]
Chief Financial Officer Sam Searle [email protected]
People and Culture Manager Kayelene Sweeney [email protected]
Finance Officer Mitchell Parry [email protected]
Revenue Officer Jennifer McCauley [email protected]
Rostering Dianne Lee [email protected] Emma-Kate Ackerley [email protected]
Reception Trish Osborne - Wednesday to Friday [email protected] Alycia Madden - Monday and Tuesday [email protected]
Client Services Co-ordinator Jodie Wilton [email protected]
Devonport office Support Co-ordination Anne Cornish [email protected] Kellie Gale [email protected]
Marketing and Communications Officer Meg Krikstolaitis [email protected]
Client Services Co-ordinator Tamara Macintosh [email protected]
Residential Services This portfolio has responsibility for all Multicap Supported Accommodation Services.
Manager Diarne Rogers [email protected]
Team Leader - Panorama, Burnie Leander Griffiths [email protected] Tamera Emmerton [email protected]
Team Leader - Ritchie Avenue, Burnie Natalie Morrison [email protected]
Team Leader - Simpson St, Burnie Tanya Dick [email protected]
Team Leader - Violet Place, Devonport Mike Lindsay [email protected]
Team Leader - Pamela Court, Launceston Mel Rigby [email protected]
Team Leader - 4 Pamela Court, Launceston Emma Pearce [email protected]
Team Leader - Rebecca Court, Launceston Mandi Williams [email protected]
Residential Services team members
Lifestyle Leisure and Learning This portfolio has responsibility for all Multicap Community Hubs.
Manager Melissa Neasey [email protected]
Team Leaders - Blaydon and Client Services Co-ordinator - Launceston Magenta Bennion [email protected]
Team Leader - Devonport Andrew Lucadou-Wells [email protected]
Team Leader - Miranbeena Brooke McKenna - Monday to Thursday [email protected] Katrina Elliott - Friday [email protected]
Team Leader - Westwood Lyn Deacon [email protected]
Team Leader - Wynyard Vonda Ferguson - Tuesday to Friday [email protected] Lorraine Newman - Monday [email protected]
Lifestyle Leisure and Learning team members
Community Supports This portfolio has responsibility for all Multicap In Home Support Services, Lead Tenant and Out of Home care (Child Safety) Services).
Manager Tracey Garland [email protected]
Team Leader - Out of Home Care Services Jordan Coburn [email protected]
Team Leader - Lead Tenant – Beattie Street Jarrod Loring [email protected]
Community Supports team members
Magenta Bennion Team Leader and Client Services Co-ordinator Launceston
“I have an aged-care background and wanted a new and exciting role to challenge myself in. I have worked in aged-care for nearly ten years. Across the board there’s not much I haven’t done and I’m looking forward to learning a new role in a new organisation and field.”
Tamara Macintosh Client Services Co-ordinator Devonport
“I am keen to have something that will challenge me. I’ve worked in community services, aged-care, disability, mental health, alcohol and other drugs for 20+ years. I am really passionate about working in the disability sector and looking forward to what’s ahead.”
Jodie Wilton Client Services Co-ordinator Burnie
“I come from a social work background - I’ve worked in the disability sector for the last five years, and prior to that eight years in the child protection sector. I’m up for new challenges and getting to know the new client base.”
Thomas at the Guide Falls Farm during the January school holiday program
Kimberley at a Thursday social bowling night
Agfest We’re taking expressions of interest to attend Agfest in the first week of May.
If you’re interested in joining our group, get in touch with Andrew.
[email protected] 03 6431 5057
For more details on the event and all there is to experience; take a look at the Agfest website.
agfest.com.au
Interested in attending Agfest?