what’s stopping the shift from fleet management to employee mobility management?
DESCRIPTION
Challenges fleet managers, leasing companies and mobility service providers face; How mobility budgets decrease travel expenses and increase employee satisfaction; The next logical step: Total Cost of SustainabilityTRANSCRIPT
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What’s stopping the shift from Fleet Management to
Employee Mobility Management?
Tuesday 25 September 2012 MOVE 2012, Brussels
Mischa van Werkhoven Mobility Solutions Strategist
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● Know all mobility requirements of your employees
● Have a mobility policy in place that takes into account employee satisfaction, corporate social responsibility and costs
● Have the right ecosystem of suppliers in place
● Have to right tools to accommodate and manage mobility services and personal mobility budgets
● Dare take the first step!
5 Key Takeaways
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● Challenges fleet managers, leasing companies and mobility service providers face
● How mobility budgets decrease travel expenses and increase employee satisfaction
● The next logical step: Total Cost of Sustainability
What’s stopping the shift from Fleet Management to Employee Mobility Management?
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Challenges fleet managers,
leasing companies and mobility service providers face
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Fleet Managers
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Setting up a mobility policy that matches employee demand
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Workload and portfolio complexity increases
● Employees demand flexibility and personalized approach
● Increased number of clients
● Cost versus employee satisfaction
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Single modality versus Multi modality
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Single modality versus Multi modality
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Single modality versus Multi modality
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Unpredictable changes in taxation and fiscal laws
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Leasing Companies
Leasing Company
Customer Products
B2B shifts towards Business-to-Employee
Suppliers
Customers
Drivers
advise
configure
calculate manage mobility
my
dashboard
B2B shifts towards Business-to-Employee
Customer Products
Suppliers
Customer employees
Leasing Company
Customers
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Increased demand for flexible and short term products and services
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Complex ecosystem makes it harder to manage and maintain quality standards
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No best practices on how to manage mobility budgets. How will existing processes and business models be influenced?
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Mobility Service
Providers
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Market demands multi modal solutions
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Indirect provider of services
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Limited geographical coverage
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Integration with other suppliers of mobility services and leasing companies
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● Cooperation and partnerships are needed to offer multi modal mobility and expand geographical coverage.
● Reinvent processes and offerings to match current demand and offer TRUE mobility. Employee mobility is not just fleet, leasing or services.
● Straight through processing (STP)of data between systems processes and supply chain parties.
● Provide employees convenient self-service access to personalized services.
● Start with clear mobility policy (strategy and objectives) and implement step by step
How to face these challenges
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How mobility budgets decrease travel expenses and increase employee
satisfaction
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Mobility budgets decrease travel expenses if…
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● Employees manage their own budget, are accountable for financial results and share personal profits
● Employees are offered the right variety of travel modalities
● Budget rules stimulate changes in travel behaviour
Mobility budgets increase employee satisfaction if…
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● Employees manage their own budget and share personal profits
● Employees are offered a wide variety of travel modalities
● Mobility budget and actual costs are not necessarily linked
Do you…
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● know all mobility requirements of your employees?
● have a mobility policy in place that takes into account employee satisfaction, corporate social responsibility and costs?
● have the right ecosystem of suppliers in place?
● have to right tools to accommodate and manage mobility services and personal mobility budgets?
● dare take the first step?
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Something to consider…
Total Cost of Ownership Total Cost of Mobility
Total Cost of Sustainability
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From TCO to TCS
• Asset based • Mainly fixed costs
• Depreciation • Interest • Insurance • Tax • Maintenance • Management
• Usage based • Variable costs
• Tax effects • Parking • Fuel • Kilometre allowance • Additional travel expenses (MICE)
• TCO
• Emissions based • CO2 compensation
• Travel time • Distance • Consumption
• TCM
Total Cost of Ownership
Total Cost of Mobility
Total Cost of Sustainability
TCS
TCM
TCO
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Co-maker’s Mobility Platform: Employee Mobility Management Made Easy
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● Co-maker in automotive leasing & mobility since 1995
● Product portfolio:
o Front office solutions:
• Mobility Platform (evolution from fleet to mobility management)
o Back office solutions:
• LeaseCTRL (standard template solution based on SAP)
• LeaseOffice
● International customer base
o Captive & Non-captive
o Fleet management
About TSS Co-maker (1)
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● Co-maker is a division of Total Specific Solutions
● Vision: Anticipating Solutions
o Specific solutions for Financial, Public, Healthcare and Industrial sectors
o Competence centers for IT development and Quality & Assurance
● 8 companies, 1600 FTE Annual Sales €197 Mio
EBITEA €20 Mio
o Financial Services 12%
About TSS Co-maker(2)
0
50
100
150
200
250
2008 2009 2010 2011
TSS Annual Sales (Mio)
EBITEA
Web services catalogue
Enterprise Applications
Sales
Customer Service
Operations
Products & Services
Mobile Applications
Mobile Devices
Internet/Web
Anticipating Supporting Adapting
Interfaces
Data Vault
Social Media
Self-Service
Channel Processes Integration IT BackOffice
IT as enabler for Anticipating Solutions
Demand for flexible processes
‘New’ customer
• Demanding • Wants influence
on process • Wants mobile
applications • Adaptor of new
technology • Environmentally
aware
Our vision: Anticipating Solutions
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linkedin.com/company/co-maker
youtube.com/TSScomaker
Join us online:
Thank you for your attention!
Mischa van Werkhoven Mobility Solutions Strategist [email protected] @MischaDaniel