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WHEN CLAIMS GET PERSONAL Paul Emptage Large Loss Claims Manager

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Page 1: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

WHEN CLAIMS GET

PERSONAL

Paul Emptage

Large Loss Claims Manager

Page 2: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Overview of claims arising…

• Employers’ Liability

• Public Liability

• Motor Personal Injury & Fatals

• Product Liability

• Non PI Liability

• Environmental Liability

• Disease

• Regulatory

Page 3: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Personal & Catastrophic Injuries

• Brain (TBI)

• Spinal

• Amputation

• Chronic illness

• Electrocution

• Death

Page 4: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Claims examples - Transport

Page 5: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Basic failures can lead to life changing injuries…

Maintenance and working from heights

Page 6: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

6

“To open the door push the

stick in the hole which pushes

the handle on the outside and

opens the door.”

Case example:Delivery driver collecting frozen game

Page 7: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

• Employee crushed

• Regulatory Solicitors

• Counselling and Rehabilitation Services

• Liaising cross sites and with brokers at every

stage

• Investigations complete

• Preparedness for Criminal Case

• Preparedness for possible Civil Claim

7

Case example:Fatal accident at Large Corporate – warehouse racking collapse

Page 8: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Reputational Risk

8

Page 9: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

• General Damages

• Care

• Loss of earnings

• Accommodation

• Experts

• Legal

• Other incl. DIY, Travel & Transport, Court of Protection etc.

But remember..

• Limits of Liability & Indemnity

9

Counting the cost of personal injury

Page 10: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

• Changes effect all claims involving bodily injury (EL, PL, Motor)

• The new rate was set at -0.75%

• “Those suffering from serious injuries can receive significantly

higher compensation payments. ”

• Active in consultation

Personal Injury Discount Rate

Page 11: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

Rehabilitation & Technology Solutions

Page 12: WHEN CLAIMS GET PERSONALbfff.co.uk/wp-content/uploads/2019/02/Paul-Emptage-NFU-Mutual-Presentation.pdfPowerPoint Presentation Author: Paul_Emptage@nfumutual.co.uk Created Date: 2/14/2019

Classification: Public

01789 412 569

[email protected]