where is affiliate marketing heading? nick caulfield & edwyn mcfarlane

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Page 1: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 2: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Where is Affiliate Marketing Heading?Nick Caulfield, Client Services DirectorEdwyn McFarlane, Business Innovation Director

Page 3: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

We have all tried really hard to grow the industry and show why it is so great by focusing on ROI and CPA. But this has

meant innovation has waned, and there aren’t enough new publishers entering the

industryJames Little, Topcashback

Page 4: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Cause Effect

Google Legislation Industry

Economy Technology Consumerism Problem

AdWords Launch

AdWords TM

Site Links (2009)

(2008)

(2006)

Panda (2011)

Google Shopping (2012)

Penguin (2012)

(2015)Mobilegeddon

Voucher Code of Conduct

Software Code of Conduct

EU Cookie Directive (2011)

(2010)

(2009)

Publisher Charter (2013)

EU GDPR (2018)

Amazon Associates

100% Cashback

Econversions & VCUK (2008)

(2005)

(1996)

1st Awin De-Duplication (2008)

1st Awin Attribution Model (2010)

Financial Crisis (2008)

Comet (2012)

Phones4U (2014)

BHS (2016)

EU Referendum (2016)

Napster (1999)

iPod (2001)

Online Gaming Consoles (2006)

iPhone (2007)

iPad (2010)

Smart TV (2010)

Adblocking (2012)

1-Click (1997)

PayPal IPO (2002)

3G Bandwidth (2007)

App Store (2008)

Facebook Platform (2010)

Mobile overtakes Desktop (2013)

£1bn Spend on Black Friday (2015)

Page 5: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 6: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

12,500

Page 7: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 8: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 9: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 10: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 11: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 12: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 13: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 14: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Change in

publisher type over time

0%

20%

40%

60%

80%

100%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

Cashback & Loyalty Comparison Engine Discount Code PPC Content Other

Page 15: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

17.1%

69.5%

13.4%

Retail & Shopping

Content Incentive Other

Outcome

Page 16: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 17: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

INFLUENCE PURCHASE

Research

Recommend

Influence

Reviews

commission

structure

DiscountContent

Validation

Discovery Decision

Interest

Communities

The Little Plum

Page 18: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

PAST 2017 FUTURE

Page 19: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 20: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

PAST 2017 FUTURE

2017

Page 21: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 22: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

AdvertisersContent

sitesIncentive

sites

Catering for all

partners

Page 23: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

17.1%28.9%

61.1%

32.7%

69.5%59.1%

28.7%

52.1%

13.4% 12.0% 10.2% 15.2%

0%

20%

40%

60%

80%

100%

Retail & Shopping Travel Telco's & Services Finance & Insurance

Content Incentive Other

Programme

makeup

Page 24: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

PAST 2017 FUTURE

2017

2017

2017

Page 25: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Longtail Engagement &

Activation Projects

Joined

Click Active

SalesActive

17.2%

69.5%

13.3%

AFTER

Content Incentive Other

17.1%

69.5%

13.4%

BEFORE

Content Incentive Other

Page 26: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 27: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 28: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 29: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

1/3rd

OF OUR SALES INVOLVE MULTIPLE PARTIES. OUR BIGGEST ISSUE IS

WITH CUSTOMERS WHO USE OUR SITE TO COMPARE THE BEST DEALS

AND THEN REDEEM ELSEWHERE.

Page 30: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Soft Click for Code Sites

17.8%

68.8%

13.4%

AFTER

Content Incentive Other

17.1%

69.5%

13.4%

BEFORE

Content Incentive Other

Page 31: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

WE DO A LOT OF BRANDING CAMPAIGNS

AND THAT REPRESENTS AROUND 25% OF OUR

BUSINESS.

Page 32: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Influence Payments for Content

19.8%

67.1%

13.1%

AFTER

Content Incentive Other

17.8%

68.8%

13.4%

BEFORE

Content Incentive Other

Page 33: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

YOU DON’T GET TO ASK FOR MONEY BACK FROM GOOGLE WHEN ORDERS

ARE RETURNED, SHOULD AFFILIATES REALLY BE

ANY DIFFERENT?

Page 34: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

No Returns for Content Publishers

22.3%

65.0%

12.7%

AFTER

Content Incentive Other

19.8%

67.1%

13.1%

BEFORE

Content Incentive Other

Page 35: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

WE DON’T JUST WORK ON A CPA. ALL PUBLISHERS

INFLUENCE ALL CHANNELS. WE DRIVE

BRAND AWARENESS AS WELL AS A FINAL SALE

Page 36: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

48hr Post View for Content

23.8%

63.8%

12.4%

AFTER

Content Incentive Other

22.3%

65.0%

12.7%

BEFORE

Content Incentive Other

Page 37: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

IT’S SO FRUSTRATING TO SEE DECLINED

TRANSACTIONS FOR CODES WE’RE NOT EVEN

PROMOTING.

Page 38: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Universal Code Control

26.2%

61.8%

12.0%

AFTER

Content Incentive Other

23.8%

63.8%

12.4%

BEFORE

Content Incentive Other

Page 39: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

IT’S EXHAUSTING TO SEE DECLINES FOR MY OWN SHOPPING PURCHASES! COMMISSION RATES ARE DROPPING AND DECLINES

ARE INCREASING.

Page 40: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Different Dedupe Rules for Content

34.6%

54.6%

10.8%

AFTER

Content Incentive Other

26.2%

61.8%

12.0%

BEFORE

Content Incentive Other

Page 41: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

PAST 2017 FUTURE

2017

Post view

Change dedupe rules

Pay for influence

Universal code control

Pay for returns

Soft Click voucher sites

Page 42: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

17.1%

17.8%

19.8%

22.4%

23.7%

26.2%

34.7%

34.8%

69.5%

68.8%

67.1%

65.0%

63.8%

61.8%

54.6%

54.5%

13.4%

13.4%

13.1%

12.7%

12.4%

12.0%

10.6%

10.7%

Content Incentive Other

The impact of

our alternate reality

Cross Device Contribution:

Starting Point:

Soft Click for Code Sites:

Influence Payments for Content:

No Returns for Content:

48hr Post View for Content:

Universal Code Control:

Different Dedupe Rules for Content:

Page 43: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

Step taken: Spend

Soft Click for Code Sites: 0%

Influence Payments for Content: 2.5%

No Returns for Content: 3.4%

48hr Post View for Content: 2.0%

Universal Code Control: 0%

Different Dedupe Rules for Content: 14.6%

Cross Device Contribution: 2.6%

Page 44: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane
Page 45: Where is Affiliate Marketing Heading? Nick Caulfield & Edwyn McFarlane

THANKYOU