which type of customer's feedback is better for prestashop ecommerce?
TRANSCRIPT
WHICH TYPE OF Customer’s Feedback is Most Effective?
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Hey, what’s up?I’m Alastair Brian, a professional
PrestaShop Developer — In today’s
blog, I will discuss about
DIFFERENT TYPES OF
CUSTOMER’S FEEBACK and the
possible solution to get feedback
from the customers.
Like this...
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POSITIVE CUSTOMER’s REVIEWS
Helps ToIncrease Sales
OUTLINE•Importance of Customer Feedback.
•General Shopping Habits.
•Types of Customer Feedback.
•Which Feedback in Most Effective.
•How to setup a system for Feedback.
•Some Must Have Features for Image Based
Feedback.
•Customer Feedback
& Search Engine Behaviour
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IMPORTANCE OF CUSTOMER FEEDBACK
It is the most effective way to increase the sales.
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BECAUSE FEEDBACK
HELPS TO CONVINCE
THE CUSTOMERS TO
BUY PRODUCTS.
TYPES OF CUSTOMER’S FEEBACK
There are two types of customer’s Feedback•Text Based Feedback
•Image Based Feedback
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TEXT BASED
FEEBACKIt is general type of feedback
Which is used by most of the
Ecommerce stores.
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TEXT BASED TESTIMONIALS
IMAGE BASED
FEEBACKIn this type of Feedback,
customers can upload real
time image as feedback.
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Image Based Feedback
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WHICH FEEDBACK IN MOST EFFECTIVE?Image based customer’s
feedback is most important
because
It is based on real time images of that product.
How to
setup a
Customer's FEEDBACK
SYSTEM IN
PRESTASHOP?
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TEXT BASED FEEDBACK
PrestaShop by default allows
the merchants to collect
reviews from the customers.
For extended functionality, you
can use Product Review in
PrestaShop FME Plug-in.
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SOME MUST HAVES
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SOME MUST HAVES FOR
TEXT BASED CUSTOMER’s
FEEDBACKIt should give following functionalities.
•Product Ratings.
•Elegant Feedback Block.
•Customized testimonials form.
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IMAGE BASED FEEDBACKPrestaShop by default has no
such feature to allow the
customers to submit their reviews
in the form of images.
BUT….
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ALREADY AVAILABLE SOLUTIONS
But don’t worry, You can use an
already available module e.g.
Presta image upload plugin by
FME that allows the merchants to
get image based feedback.
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SOME MUST HAVES FOR
IMAGE BASED
CUSTOMER’s FEEDBACKIt should give following functionalities.
•Multiple Image Upload Option.
•Separate Account for customers.
•Guest Images Upload Option.
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SOME MUST HAVES
CUSTOMER FEEDBACK
& SEARCH ENGINE BEHAVIOUR
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customer’s feedback and
ratings in the snippets of
products links.
That is helpful to increase
CTR and sales of your store.
SUMMARY
Customer’s feedback is not only
helpful to increase CTR but the end
results will be more sales and
customers. Use image based
feedback system for better results.
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Thank You
+1512 333 2114
www.fmemodules.com
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www.twitter.com/fmemodules
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