Essential Benefits:

Identity Theft Protection

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There are a wide number of companies offering flashy marketing slogans and mile-high guarantees regarding identity theft protection plans—often there is little substance behind the claims. To make things worse, some offerings seem to capitalize on, or add to a consumer’s confusion by claiming to actually be able to prevent identity theft. The unfortunate reality is that it is very difficult, if not impossible, to actually prevent identity theft. Employees need a service that provides them with up-to-date information for safeguarding their identities and provides real, active support when a problem does occur. Not only should the service contain standard components like credit monitoring, it should also provide employees with one-on-one access to qualified individuals that can help remove the heavy-lifting required for identity theft resolution.

LegalShield’s Identity Theft Plan provides employees with experts that can share invaluable best practices and consultation services, regardless of whether they’ve experienced an actual identity theft event. Utilizing Licensed Investigators from Kroll, who have thousands of hours of experience – the most in the industry – and work on behalf of the affected employee to not only address known identity theft issues but to also look for other fraudulent activity, removes the bulk of the restoration burden from the employee. Services include:

• Confirming identity theft and determining its nature and scope

• Investigation of known, unknown and potentially complicated, fraudulent activity

• Contacting, following up, and escalating issues with affected agencies and institutions, including creditors and credit repositories.

LegalShield’s Identity Theft Plan is the culmination of years of practical experience, unmatched by any competitor with

• Government Documents or Benefits Fraud• Credit Card Fraud• Phone or Utilities Fraud• Bank Fraud• Employment-Related Fraud• Loan Fraud• Other Identity Theft• Attempted Identity Theft

TOP IDENTITY THEFT COMPLAINTS FILED WITH THE FTC IN 2013

Essential Benefits:

Identity Theft ProtectionWhen it comes to attracting and retaining top talent, many companies look to employee benefits to help tip the scales. After all, a diverse mix of work-life benefits can increase employee satisfaction, loyalty, and retention. Providing quality voluntary benefits that resonate with employee expectations and provide personal security can be a valuable asset for your employees as well as your company.

Identity theft, for instance, was recently the top complaint reported to the Federal Trade Commission’s Consumer Sentinel Network for the 14th year in a row, with over 290,000 complaints filed in 2013. Additionally, according to the Bureau of Justice Statistics, 13 million individuals experienced some form of identity theft last year.

13 million individuals experienced some form of identity theft in 2013.

Identity Theft & The Employer Outside of the financial implications to an individual, identity theft can have a serious impact on many aspects of the lives of your employees, especially if they are left to deal with solving the problem on their own. The process severely disrupts personal and professional productivity, as it can take months or even years to repair the damage. Those who shoulder this burden alone are susceptible to both “absenteeism” (taking time off from work in order to restore their own identity) and “presenteeism” (present at work, but with an identity theft issue engaging their time and attention). This hurts both the employee and the organization.

Identity theft is the top complaint reported to the Federal Trade Commission’s Consumer Sentinel Network for the 14th year in a row.

* FTC Consumer Sentinel Data Book 2013

its unique and innovative blend of identity theft solutions, developed over 12 years ago to assist individuals not only in restoring their identities, but in best practices to keep sensitive information safe.

This full-service approach distinguishes a voluntary benefit offering and helps you to:

• Increase trust and deepen loyalty with your employees

• Educate employees about identity theft and the importance of protecting sensitive personal information

• Enhance an organization’s overall attractiveness to potential employees

The threat of identity theft is a complex and rapidly evolving one. As individuals, consumers expect voluntary benefit choices from their workplace that meet the needs and/or risks within their personal lives. As an employer, matching those expectations with benefit offerings that satisfy the personal needs of its employees is imperative.

Even those who never experience identity theft face the task of guarding personal information in an environment where personal identifiers are collected and shared across a variety of settings. As with traditional benefits such as health and wellness programs, employers are increasingly recognizing the need to provide their employees with a benefit that helps them safeguard this aspect of their lives.

When an organization chooses to offer a comprehensive identity theft protection program, it is providing employees with a benefit that enhances their well-being far beyond business hours. So many identity theft services focus solely on credit monitoring and promote self-help options – it’s important to give employees a comprehensive solution that shifts the responsibility of identity theft investigation and resolution to experts rather than leaving individuals saddled with a process that’s confusing, worrisome and time-consuming.

Choosing the Right Identity Theft Plan