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Top CIO Questions about Cloud ERP for the Enterprise White Paper ERP for the Connected World

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Page 1: White Paper Top CIO Questions about Cloud ERP …clouderp.kenandy.com/rs/kenandy/images/wp-top-cio...Top CIO uestions about Cloud ERP for the Enterprise 5 Edge Similar to strategic

Top CIO Questions about Cloud ERP for the Enterprise

White Paper

ERP for the Connected World

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Top CIO Questions about Cloud ERP for the Enterprise

3

Top CIO Questions about Cloud ERP for the Enterprise

Kenandy is the leading provider of cloud solutions that manage the operations, finance and

manufacturing of global enterprises. Kenandy is not just ERP on the cloud. Kenandy is ERP

redesigned—powered by what is possible on the cloud. It’s ERP that delivers more value.

ERP for the way global enterprises operate today—distributed, collaborative and agile.

It’s easy to use, always up-to-date and connects everyone in your value network to a global,

mobile and social “single source of truth”. With Kenandy, your enterprise can keep pace with

rapid business change at a fraction of the time and cost of on-premise software.

With Kenandy you can:

• Start fast and get quick time-to-value—Get rapid implementation and

fast user adoption.

• Go far and connect to your global network—Your employees, customers and

suppliers get real-time visibility into a global, social and mobile “single source of truth”.

• Stay flexible and keep pace with business change—Scale up or down,

empower users to tailor and IT to extend without impacting updates.

• Trust Kenandy to get you there—Kenandy is built on the Salesforce Platform,

a proven, scalable and secure platform serving more than 100,000 organizations.

Of Course You Have Questions

We’ve heard a common set of your questions from CIOs at large enterprises. Most of you

want to move to the cloud to get the benefits that only the cloud can deliver: quick

time-to-value, broad reach across global, social and mobile user channels and the flexibility

to rapidly adapt to changes in your business. Before you make the move, the questions

you may want addressed are:

1. What is the roadmap to cloud ERP?

2. What about integration to existing and other cloud applications?

3. Is cloud ERP secure?

4. What about privacy?

5. Can you deliver the availability and reliability we require?

6. Will cloud ERP scale for our large enterprise?

7. How easy will the system be for our users?

8. What are the real economics of cloud vs. on premise?

This whitepaper answers your questions in an easy-to-read, brief overview. For some

broad topics, like security , we provide you with links to more in-depth information.

So, let’s get started!

In 2008, Forrester

examined whether

cloud computing was

ready for the enterprise.

In 2012, the answer

is a definitive yes…

Forrester1

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1. What Is the Roadmap to Cloud ERP

Implementing a cloud ERP system is similar to any other implementation, except that there’s

no hardware or software to install and you can use a more agile approach.

Before you begin your journey to Cloud ERP, the first thing to decide is what path you want

to take and that depends on your business needs. For some of you, moving ERP to the cloud

means replacing your core ERP system. For others, a more gradual migration might better fit

your needs. Working with our customers and prospects, we have identified three patterns of

adoption:

Two-Tier

If you have a corporate on-premise ERP system you plan to keep in place, but you need to

roll out ERP more quickly in strategic areas of your business, a two-tier ERP strategy is a great

option. With integration back to your corporate ERP, you can move your global business units,

acquisitions, joint ventures, divestures or new growth areas to the cloud to seize new business

opportunities.

CORPORATE ERP

DIVESTURES

PRODUCT LINEJOINT VENTURE

EMERGING MARKET

SUBSIDIARY

ACQUISITION

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Edge

Similar to strategic adoption, you may prefer to keep your on-premise ERP for certain

departments, such as finance. For other areas, such as indirect procurement or manufacturing,

you may need a more flexible and easy-to-use solution. If so, you can implement an edge

strategy by moving some functional areas to the cloud with integration back to your

corporate ERP.

Core

If you are running your company on aging legacy systems such as BPCS or Baan, the time has

come for a full ERP replacement. Rather than take on a multi-year on-premise implementation,

you can move to the cloud as a way to leapfrog into a modern architecture.

The two-tier and edge adoption models offer you a proof of concept to experience the benefits

of cloud ERP, without a rip and replace of your traditional system. Integration with your existing

ERP is easy to accomplish (see the Integration section below). And over time, as you see benefits,

you can easily move more of your operations to the cloud.

CORPORATE ERP

ORDERMANAGEMENT

SUPPLY CHAINCOLLABORATION

MANUFACTURING

PROCUREMENT

CORPORATE ERP

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Implementation Plan

Kenandy believes that the implementation phase of the project plays a critical role in your

success. We pay special attention to the following activities during the implementation phase:

• Understanding your current business and IT processes and workflows

• Data modeling, cleansing, and testing

• Stakeholder reviews and validations

• Training and education of super users, end users and system administrators

• Extensive testing including integration and EDI testing

We give you the option to decide what role we play during the implementation phase. We can

complement your existing resources and work seamlessly with your implementation partners.

We use the agile development method for building required enhancements during or after the

implementation phase. The agile approach is fast and ensures that the features are built and

integrated accurately with constant engagement from our users.

Data Load

Many of the CIOs we’ve spoken to want to know what’s required and what tools are available for

data migration.

You can choose to migrate any amount of historical data that you want into Kenandy. A CSV

file format can be loaded into Kenandy objects. To do this, you can use tools that work with

the Salesforce Platform, including the Salesforce Data Loader, the Informatica Data Loader and

the Jitterbit Data Loader, all available on the Salesforce AppExchange. These data loader tools

provide easy-to-use graphical interfaces, with drag and drop field mapping, that help you get

data into Kenandy objects. They can also be used to extract data from database objects. The

data loader tools support large fields with up to millions of rows, all objects—including custom

objects—and provide detailed success and error logs.

OPERATEVALIDATE & TRAINAGILE BUILDANALYZE DATA

• Form project team

• Develop project plan & schedule

• Set up change control

• Analyze data

• Validate integration

• Review as-is system

• Agile build

• Review user stories

• Review key business processes & reporting

• Set up users and security

• Train users

• Load final data

• Go live!

• Track project

• Set up onsite support

• Plan next phase

INITIATE

AGILE PROCESS THROUGHOUT

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Sandbox Testing

The platform gives you the ability to create multiple copies of your organization in separate

environments for a variety of purposes, such as testing and training, without compromising

the data and applications in your Kenandy production organization. These copies are called

sandboxes and are nearly identical to your production organization.

Sandboxes are completely isolated from the production organization, so operations you

perform in your sandboxes do not affect your production organization, and vice versa.

The sandbox types include:

• Configuration-only sandboxes, that include a copy of all your production organization’s

reports, dashboards, apps and customizations, but exclude all of your organization’s

object records, documents and attachments.

• Developer sandboxes, that are special configuration-only sandboxes intended for coding

and testing by developers. Their primary purpose is to provide an environment in which

changes under active development can be isolated until they’re ready to be shared.

• Full sandboxes, that are copies of your entire production organization and all its data,

including standard and custom object records, documents and attachments.

2. What about Integration?

Kenandy applications are fully integrated end-to-end business processes. Also, Kenandy

is built on the Salesforce Platform, using an object-centric approach to deployment, and

seamlessly integrates with salesforce.com’s Sales, Marketing and Service applications.

For other applications you may want to integrate, you have a choice of approaches, based

on the type of integration you need. For every application that you want to integrate with

Kenandy, tools are available to help you integrate data, business logic, user experience, and

security. Kenandy uses a standards-based approach to integration. Kenandy integration works

with your corporate standard enterprise service bus, your middleware and your identity

management system for single sign-on.

For every application that you want to integrate to Kenandy, there are several potential areas

to consider including data, business logic and security layers. Tools are available to help with

each type of integration.

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Security Integration

You can integrate with your current authentication mechanisms across applications,

to improve the user experience and minimize user administration with single sign-on.

UI Integration

Kenandy is based on standard web browser and mobile technology. You can integrate

the user experience to allow users to access the application functionality within the

context of their work, on any device. For example, quickly create composite customer,

supplier or employee portals. Deliver notifications and approval requests to users

via email. Integrate information from Kenandy to documents or spreadsheets.

Create mash-ups for your composite business processes. Users can access Kenandy

via a desktop, tablet or mobile device.

Kenandy Integration Steps

APPLICATION APPLICATION

SECURITYINTEGRATION

UI INTEGRATION

DATAINTEGRATION

LOGIC INTEGRATION

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Business Logic Integration

You can create end-to-end business processes with Kenandy and other systems using

standard web services. Integrate with legacy ERP, best-of-breed applications, on premise

or cloud. Integrate with your systems or with your trading partners’ systems. Kenandy can

stay in lock-step with other applications in a business process. For example, if you want to

connect Kenandy eProcurement to an existing procurement sourcing application, you can

have a two-way integration that allows everyone to stay informed on the status of a request,

approval, purchase or receipt—all from the easy-to-use Kenandy eProcurement interface.

Data Integration

There are several ways to integrate applications at the data layer. The Kenandy platform

supports import and export of CSV files and has open APIs. Connect with non-Kenandy

applications, such as human capital management or a corporate financial consolidation

system. Integrate with a master data management hub or export data to your corporate

data warehouse. Bulk data loading capabilities support rapid loading of millions of records

into your Kenandy application. Kenandy keeps a complete change history for audit and

data sourcing purposes.

Common Integration Points on the Journey to Cloud ERP

If you choose a two-tier ERP strategy where you adopt Kenandy for strategic, fast-moving

areas of your business, common data integration points are from Kenandy to your corporate

data warehouse and your consolidated financial reporting system.

If you choose an edge application strategy, data and process integration to existing systems

is dependent on what functions you want Kenandy to manage and what functions you want

your existing systems to manage. For example, you may want to integrate eProcurement

to a sourcing and/or payables system. Or, you may prefer to have Kenandy manage these

functions and have your existing system just perform consolidated financial reporting.

If you choose a core replacement strategy, common data integration points are between

Kenandy and departmental solutions, such as human capital management or customer

relationship management.

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3. Is Cloud ERP Secure?

Because Kenandy ERP is built on the Salesforce Platform, it natively ensures security, privacy

and availability. The platform is built with security as the foundation for the entire service.

One of the core features of a multitenant platform is the use of a single pool of computing

resources to service the needs of many different customers. Kenandy protects your organiza-

tion’s data from all other customer organizations by using a unique organization identifier,

which is associated with each user’s session. Once you log in to your organization, your

subsequent requests are associated with your organization, using this identifier. The platform

also offers several features to further secure access to the application, including email

activation for connection from new devices, and termination of idle sessions.

Kenandy provides you with complete control and flexibility to manage users, their data access

(down to the specific field level), and ultimately audit the entire environment. Access to system

capabilities is secured, and field-level security means that information access is controlled and

compliant. You can also use Kenandy defined profiles for executive, purchasing, and operations

levels, or create your own custom profiles.

Here is an overview of the platform security at all levels:

Application Security

Kenandy addresses application security by combining the strengths of multitenancy with

modern development and management processes to minimize security vulnerabilities and

maximize performance and usability. Users see only the data to which they have assigned

privileges. Kenandy incorporates the following security measures to ensure security of your data:

• Every record of the database contains your Customer Org ID

• During login, the authenticated user is mapped to their org and specific access privileges

• Every request to the database is formed by the application and is limited to the user’s

Org ID and privileges

• Every row returned from the database is then validated against the Org ID

• An error in the query process does not return any data

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Login and Authentication Settings

Login profiles give you an efficient way to manage system and application access for sets of

similar users. Your administrator can create profiles that control access to entire applications,

specific application tabs, administrative and general user permissions, and object permissions,

along with other settings. Then, your administrator can assign each user a login profile. If the

common requirements for a set of users change, all that’s necessary is an update to the login

profile for that group of users.

Many organizations use single sign-on to simplify and standardize user authentication across

a portfolio of applications. The following single sign-on options are supported:

• Federated authentication single sign-on using Security Assertion Markup Language

(SAML)

• Delegated authentication single sign-on, which enables you to integrate

Kenandy with your authentication method of choice, such as an LDAP

Kenandy is hosted in a secure server environment that uses a firewall and other advanced

technology to prevent interference or access from outside intruders.

Database Security

The database is hardened according to industry and vendor guidelines, and is accessible only

by a limited number of employees with DBA access. Customers do not have direct database or

operating system-level access to the platform environment. Customer passwords for Kenandy

ERP are hashed via SHA 256 before being stored in the database.

Network Security

Kenandy uses some of the most advanced technologies for Internet security available today.

When you access the application using a platform-supported browser, Secure Socket Layer (SSL)

technology protects your information using server authentication and data encryption, ensuring

that your data is safe, secure and available only to registered users in your organization.

Seeing skeptical CIOs

agree to cloud-based

pilots of Customer

Relationship Management

(CRM), Enterprise Resource

Planning (ERP) and other

applications is evidence

of how cloud computing

is slowly winning the

trust war.

Forbes2

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Nothing is more

important to our

company than the

privacy of our

customers’ data.

Parker Harris, Co-Founder salesforce.com3

Host Security

The platform’s suite of applications are powered entirely by Linux and Solaris systems, built with

an automated process that ensures compliance to standardized build specifications, including

removal of unnecessary processes, accounts and protocols, and use of non-root accounts to run

services.

Infrastructure

Security by design starts with a secure physical infrastructure. Kenandy is hosted by

salesforce.com from dedicated spaces in top-tier data center facilities. The data centers are

anonymous buildings without any company signage. All data centers maintain strict physical

control security.

Disaster Recovery and Backups

Customer data is mirrored, backed up locally, and also mirrored over an encrypted network

(AES 128) to a 100% full-scale replica disaster recovery data center.

Operations and Staffing

The platform’s information security management system follows ISO 27002 practices and is

certified to the ISO 27001 standard.

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Global Audit Compliance

ISO 27001

SSAE16/ISAE 3402 SOC-1

SysTrust (SOC-3)

FISMA

PCI-DSS

TUV Certificate

Geographical Recognition EU/EEA and Switzerland

Safe Harbor

TRUSTe EU Safe Harbor Seal

TRUSTe Certified Privacy Seal

Japan Privacy Seal

4. What about Privacy?

Data privacy in the context of a cloud computing platform is somewhat unique in that the

platform provider must address the privacy concerns of both its direct and indirect customers.

Kenandy and salesforce.com recognize that many customers are subject to privacy-related

laws that govern the handling of personal information. We support our customers’ compliance

with such laws by providing a comprehensive privacy and security program that includes

certifications, policies, practices, people, and technology.

Certifications

Comprehensive privacy and security assessments and certifications are performed on the

platform by multiple third parties.

Policies

Privacy and security-conscious policies apply to all information handling practices.

Practices

A comprehensive privacy and security program includes communicating with personnel and

customers about current issues and best practices.

5. Can You Deliver the Availability and Reliability We Require?

Kenandy runs on the Salesforce Platform in salesforce.com data centers. Salesforce.com

has an uptime record exceeding 99.9%. Real-time system performance data is available at

trust.salesforce.com.

Redundancy, disaster recovery, backup, and patch management are part of the service.

Notifications are provided proactively in advance of all upgrades and patches.

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An Ounce of Prevention…

Kenandy takes a preventive approach to support. We have tools and processes in place to notify

you about problems and new releases. You’re always maintained at the latest software release,

ensuring that all known bugs have been resolved.

The Kenandy Community is the backbone of Kenandy support. The Community is only available

to clients, employees and partners, and is accessible directly from our application via single

sign-on. You have the ability to interact with other customers and with Kenandy technical

experts to discuss and resolve questions and problems, and share ideas and best practices.

It includes a robust, searchable knowledgebase, as well as relevant technical material that is

available to you at all times.

Above is a of the platform’s real-time and transparent communication.

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Customers, partners and Kenandy employees can collaborate with each other around product questions, issues and ideas.

Companies realize

productivity gains of

up to 30% by using

community tools and

sharing knowledge.

IDC4

Support to Match Business Needs

Kenandy offers three levels of support so you can choose the best approach for your

environment: Foundation Support, Premier Support and Mission-Critical Support.

The Foundation level is provided with your subscription. The Premier and Mission-Critical

Support levels offer direct connection to an expert engineer and an assigned account

manager. You also have the option to mix and match the support levels by your locations.

Kenandy support is integrated with salesforce.com support. We offer you a single point-of-

contact to coordinate end-to-end support including our application and the platform.

If you have an existing support contract with salesforce.com, or would like to establish one,

we can work seamlessly with them. The support levels provided by salesforce.com align

with the three levels of support that we offer.

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6. Will Cloud ERP Scale for Our Large Enterprise?

One of the key benefits of using cloud computing is that it enables speed and flexibility,

regardless of the number of processes or users. Built on the multitenant Salesforce Platform,

Kenandy ERP is fast, scalable and elastic.

Years of experience have transformed the Salesforce Platform into an extremely fast, scalable

and reliable multitenant Internet application platform. As an illustration of the platform’s proven

capability to support Internet-scale applications, consider the figure below. Notice that, over

time, average page response time has decreased or held steady (a measure of performance)

while average transaction volume has concurrently increased (a measure of scalability).

Since the platform offers dynamic scalability to handle fluctuation in demand and increase in

the number of users, Kenandy is able to scale up and down to meet your business needs.

Finally, you have access to computer power that no single company could afford to build!

The economy of scale comes from the shared pool of resources (infrastructure, software or

platforms); at any given time, unused resources serve multiple needs for multiple consumers,

all working at the same time.

Page Response Times (ms)

Quarterly Transactions (billions)

1,250

1,000

750

500

250Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

10

8

6

4

2

The platform processes over 56 billion transactions per quarter at .25 second response time for over 100,000 customers.

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7. How Easy Will the System Be for Our Users?

Kenandy ERP is easy to learn, easy to configure and easy to re-configure, as your business

changes. This ease of use translates into rapid implementation and user adoption. The

Kenandy platform and architecture allows extreme configuration. Everything from fields,

workflows, user interfaces to reports can be configured in the metadata driven architecture.

We don’t hard code; everything is designed for flexible configuration and configurations are

protected during updates.

Easy to Learn

Kenandy ERP is easy to learn, because the user interface is simple, clear and intuitive. Kenandy

also has clickable workflows, hover-over Help and context-sensitive online Help. The context-

sensitive Help includes text and videos related to the page you are on, as well as direct links to

the Kenandy Community for additional information.

Easy to Configure

You can add fields and change workflows and menus without IT support. You can rapidly extend

Kenandy or build custom applications with drag-and-drop tools, auto-generated user interfaces,

pre-built components, and pre-designed templates. Create objects and drag them onto your

pages to interact with your data. Build rich forms without complex code.

Kenandy includes over 100 standard reports, and you can also modify or create custom reports

and dashboards without IT support. You can base many reports on an individual report type

since you can look at the same set of data in many ways. You can create a report on the fly or

save it for reuse. In turn, reports are the building blocks for dashboards, which can be charts

or graphs that include drill downs. A drag-and-drop tool allows users to quickly create custom

dashboards and reports.

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8. What Are the Real Economics of Cloud ERP vs. On Premise?

According to a Booz & Company analysis, the cost savings of cloud-based ERP add up to a

total cost of ownership that can be 50% to 60% lower than an on-premise solution over a

ten-year period.

Where do the cost savings come from?

• You can access applications through the cloud and only pay for what is actually used.

The costs are scalable, based on the number of users you have, so the charges are a

variable operating expense.

• An important part of the savings comes from redeploying your labor resources to

more strategic, and value-add positions while Kenandy and salesforce.com manage

the system for you. As the diagram below illustrates, the amount of management

that customers have to do in on-premise implementations is often “hidden”. Beyond

applications, customers must manage data, middleware, database, servers, storage,

and networking. With Kenandy, all those technologies are managed for you.

With Kenandy, the applications, platform and infrastructure are managed for you.

On Premise Cloudvs.

APPLICATIONS APPLICATIONS

O/S O/S

RUNTIME RUNTIME

SERVERS SERVERS

DATA DATA

VIRTUALIZATION VIRTUALIZATION

MIDDLEWARE MIDDLEWARE

STORAGE STORAGE

NETWORKING NETWORKING

Kenandy M

anagesSalesforce.com

M

anages

Cust

omer

Man

ages

Installation, updates

Capacity, tuning

Patches, environment

Security, performance

Administration, security

Sizing, provision, performance

Install, maintenance, power, cooling

Provision, capacity, backup

Performance, upgrades

Cloud-based deployments

have consistently lower

initial and ongoing

costs, often substantially

reducing (or eliminating)

hardware, maintenance,

and IT personnel

associated with

maintaining an

on-premise solution.

Nucleus Research5

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22% of manufacturers

worldwide have already

implemented cloud

systems, and an

additional 45% are

actively evaluating

cloud deployments.

IDC6

Beyond the initial cost savings, Nucleus found that cloud applications deliver 1.7 times more ROI

than on-premise software. Four out of five cloud deployments found benefits increase over time.

Here are the ways you can continue to expand your ROI with Kenandy:

• Your business users can expand and adapt the solutions to changing business conditions

without incurring consulting costs.

• You can add new users very easily as you identify opportunities for more value.

• Upgrades are relatively transparent to your end users, so you can quickly take advantage

of new features and capabilities to drive greater productivity and business efficiency.

Of course cost comparisons are very specific to each individual customer. At Kenandy, we

offer simple per-user per-month pricing, so you can easily do the math. On the back of a

napkin, you can compare the cost of Kenandy to the annual maintenance fee of on-premise

ERP. You can realize savings on upfront capital costs and on-going upgrade costs, but your

major savings are likely to be labor costs, since much of the burden of maintaining the system

is handled for you. And you can start small. Kenandy is built to handle the demands of large

enterprises, but we recognize that you may want to start small, with a division or an applica-

tion and make a gradual move to the cloud.

Costs aside, many of our customers are going to the cloud to keep pace with rapid business

change and flexibility. It may be that you simply cannot wait for multi-year on-premise

implementations. So, depending on your business model, speed to market may be far more

valuable than the IT cost savings.

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Is Kenandy ERP Ready for Your Enterprise?

Companies are turning to the cloud to get quicker time-to-value and greater agility. But, how

ready is cloud ERP? To answer this question, we have to explain that the design of applications

on the cloud is a paradigm shift. They are 100% multitenant, highly flexible object-oriented and

metadata driven applications. What does that mean in plain language? We can develop and

deliver new functionality really, really fast—with three to four updates a year. You always have

access to the latest version, because we apply the updates for you. And you can

configure the application to meet your business needs very quickly, without impacting

on-going updates. Today, Kenandy offers complete Order-to-Cash, Procure-to-Pay,

Planning and Production, Global Financials, and eProcurement. With a roadmap driven by our

customers, we will continue to build out new applications, like product lifecycle management,

that you can leverage—just by adding any new users you may need.

The cloud offers new possibilities for how we develop; we are taking advantage of them to create

better ways of doing business. For example, we can run a complex MRP process in a couple of

minutes, something that would take over a day in traditional applications. We don’t “hard code”;

everything is designed for flexible configuration. So, it’s ready to meet your specific business

requirement.

Kenandy has an experienced management team and board, dedicated to the success of our

customers. ERP veteran, Sandra Kurtzig started Kenandy because she saw an opportunity to

reinvent enterprise management software on the cloud. The team at Kenandy knows how to

build ERP applications and has built a more flexible, cost-effective next-generation solution

on the cloud.

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What Does This Mean for Your Business?

Start Fast—Get Quick Time-to-Value

Get rapid implementation and fast user adoption.

• Complete, integrated ERP—Order-to-Cash, Procure-to-Pay, Planning and Production,

Global Financials, and eProcurement

• No hardware or software to buy or install—true multitenant Software as a Service (SaaS)

• Always up-to-date—updates applied by Kenandy, no costly upgrades

• Easy to use—intuitive user experience

• Easy to learn—context sensitive Help, training videos, and support from the

Kenandy Community of experts and users

Go Far—Connect to Your Global Network

Your employees, customers and suppliers get real-time visibility into a global, mobile and social

“single source of truth”.

• Global foundation—multilingual, multicurrency, multi-country, and

multi-company foundation

• Social—capture and store communications, so you have an audit trail of business

decisions and agreements related to transactions

• Mobile—access anywhere on any device

• Real-time visibility into a single source of master data, transactions and conversations

Stay Flexible – Keep Pace with Business Change

Scale up or down, empower users to tailor and IT to extend without impacting updates.

• Scalable per-user per-month price—no maintenance fee

• Users can tailor—easy to add new fields, customize workflows, build dashboards

and reports

• IT can extend—Salesforce Platform tools and object-oriented design speed

custom development

• Easy to integrate—APIs, tools and Apps from the AppExchange accelerate

integration across the enterprise

• Extensions and integrations are protected from breaking during updates

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Trust Kenandy to Get You There

Kenandy is built on the Salesforce Platform, a proven, scalable and secure platform serving

more than 100,000 organizations, 220,000 applications, 3 million users, 1 billion transactions

per day with an average request response time of less than 300ms, all with an average up

time of over 99.9 percent.

Our goal is your success. The Kenandy team has decades of experience with ERP applications.

We work closely with our customers to drive our product roadmap. We support you with the

level of service that’s appropriate for your organization to ensure you have the right functionality

and training to be successful with your Kenandy ERP solution.

Start your journey to the cloud today with Kenandy Cloud ERP…Now!

Footnotes 1 Make the Cloud Enterprise Ready, Forrester, James Staten with Christopher Voce, Jessica McKee, June 1, 2012

2 Why Cloud is Slowly Winning the Trust War, Forbes, Louis Coloumbus, February 12, 2013

3 https://trust.salesforce.com

4 IDC Directions 2013, Michael Fauscette, March 5, 2013

5 Six Reasons Why Manufacturers Should Consider Cloud ERP, Nucleus Research, May 2013

6 Business Strategy: Cloud Computing in Manufacturing, IDC, July 2012

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Kenandy, Inc. 303 Twin Dolphin Drive

Redwood City, CA 94065

1-855-KENANDY (1-855-536-2639) www.kenandy.com

Copyright ©2014 Kenandy, Inc. All rights reserved. Kenandy, the Kenandy logo, and Wide-Body Objects are trademarks of Kenandy, Inc. Other trademarks are those of their respective holders, and should be treated as such.