whitehedge technologies services overview
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About WhiteHedgeSolid foundation, focused on customer needs
Founded in 2003 Comprehensive set of services
Strong multi-shore/dual-shore
capability
Commitment & Focus on
Customer’s success
Flexible engagement
offerings
Ethical and Innovative work
culture
WhiteHedge
WhiteHedge
WhiteHedge QualityQuality means much more to us
• We are ISO 9001:2008 certified company and we have invested heavily in quality and process platforms.
• An independent Process Excellence Group administers the quality and process for the entire operations.
• We are dedicated to QUALITY• Quality of products, • Quality of services• Quality of relationships• Quality of communications • Quality of our promises.
WhiteHedge
WhiteHedge ServicesStrong Core
WhiteHedge
WhiteHedge ExpertiseWhat We Know
Microsoft Technologies Java Technologies Open Source
QA / Testing Cloud / SaaS Computing Mobile Applications
Value Added ProcessesVisible + Flexible = No Surprises
WhiteHedge
Measurable results
without surprises
Informed vision
Organized blueprinting
Efficient development
Proactive management
Effective implementation,
technology transfer
Superior maintenance
and after support
WhiteHedge
Value Added ProcessesVisible + Flexible = No Surprises
WhiteHedge
Value Added ProcessBetter Input = Better Output
Proactive communication
Scheduled status calls & Weekly
reports
Access project members via email,
IM, phone
Use of BugNet, online Project
Dashboard
Consultative, Collaborative
approach
We Listen. Work closely with your
business/tech teams
We share honest opinions/suggestions and, ideas too !
Brainstorming sessions to develop
the best solution
FlexibilityYou don't change
working hours. We work with yours
Up-size and down-size the team
quickly
Dual shore team structure for faster
delivery
Strong, Stable technology team
Certified technology staff,
multi-project experience
Fluent in English and other major
languages
Close to 100% employee retention
WhiteHedge
Global Capability / Local AvailabilityBetter of both worlds
WhiteHedge
Global Capability / Local AvailabilityBetter of both worlds
• You define the problem and we will collaborate with you to outline the solution, and implement it in a way that firmly enables you to harness the power of technology without losing the focus on your core business.
• We work in following delivery models:
– Onsite– Offsite– Offshore– Hybrid Model
Balanced Approach
Project Management PracticesSoftware Development MethodologyDelivery Model
Right PeopleRight TechnologyHigh Quality
WhiteHedge
Leverage and Utilize domain knowledge/ technical expertise of WH
Lower the development cost. Enhance Quality
To create a strategic center for YOU
Create and operate coherent and synergetic operations and management teams
GoalsShort Term -> Long Term
Why Us ?
WhiteHedge
Your SuccessIs it about us? or About You ?
• We believe in forming a close, intensive relationship with our customers. We treat our customers more as Partners.
• We are committed to our client's success. We measure our success in terms of achieving measurable and tangible results for our clients.
WhiteHedge
Why Us?Why Us? – Is what matters to you
Happy Customers
•100% Customer retention•Strong customer feedback•Solutions and Services to create value•Commitment to customer’s success
Core Principles
•You are not “a number” for us•We will be committed to the Quality and our promises•We will and do go above and beyond the written scope to realize successful
implementation for you
Dedicated Teams
•Team with solid experience in Technology. 3+ years of experience.•Team with fluency in English and other major languages•Employee attrition is less than 2% (compared to 30% in industry)
WhiteHedge
Risk MitigationYour business is important of us
•Total visibility to the project cycle and to the team•Well defined escalation and communication plans
Communicationand Visibility
•NDA and IP protection contracts•Team members are required to sign NDAs when joining
IP protection
•Key management members are available in the US, India.•For long term projects, PM can be made available locally
Locally available management
WhiteHedge
WhiteHedge Engagement Models
• Multiple engagement models that suit best for your needs.
• Our business models offer the flexibility that best serves your unique business requirements.
• We provide the option of selecting the combination of business models to suit various phases of a project cycle.
– Fixed Time - Fixed Price– Time and Materials– Resource Leasing
Communication PracticesTotal transparency, No surprises
Well defined Communication Plan•Frequency &outcome from internal/external meets
Well defined Escalation Plan•You have clear path in case of crisis
Proactive Communication•Scheduled status call with recordings
Multiple Mediums•Email / Chat / Skype•Phone / Video Conferencing
Access to project team•Shared communication details of team members
Single point of contact•Each project has a single point of contact
WhiteHedge
Next
What’s Now?We have only one chance to earn your trust !
WhiteHedge
Initiate relationship and build trust• S
ign NDA, MSA and Project contracts
Start off with initial project• G
et familiar with cultures and processes on both ends
• Address issues and concerns from this experience
Enhance value addition in core project• A
pply lessons learnt in pilot to the core project
• Make the project successful (by your definition)
Fortify relationship and create mutual win-win• I
dentify more areas where both companies can benefit by working together
• WhiteHedge can build new capability to suit your ongoing needs
WhiteHedge
TestimonialsAnd many more…
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