whitehedge technologies services overview

21

Upload: whitehedge-technologies

Post on 16-Apr-2017

469 views

Category:

Business


0 download

TRANSCRIPT

Page 1: WhiteHedge Technologies Services Overview
Page 2: WhiteHedge Technologies Services Overview

About WhiteHedgeSolid foundation, focused on customer needs

Founded in 2003 Comprehensive set of services

Strong multi-shore/dual-shore

capability

Commitment & Focus on

Customer’s success

Flexible engagement

offerings

Ethical and Innovative work

culture

WhiteHedge

Page 3: WhiteHedge Technologies Services Overview

WhiteHedge

WhiteHedge QualityQuality means much more to us

• We are ISO 9001:2008 certified company and we have invested heavily in quality and process platforms.

• An independent Process Excellence Group administers the quality and process for the entire operations.

• We are dedicated to QUALITY• Quality of products, • Quality of services• Quality of relationships• Quality of communications • Quality of our promises.

Page 4: WhiteHedge Technologies Services Overview

WhiteHedge

WhiteHedge ServicesStrong Core

Page 5: WhiteHedge Technologies Services Overview

WhiteHedge

WhiteHedge ExpertiseWhat We Know

Microsoft Technologies Java Technologies Open Source

QA / Testing Cloud / SaaS Computing Mobile Applications

Page 6: WhiteHedge Technologies Services Overview

Value Added ProcessesVisible + Flexible = No Surprises

WhiteHedge

Measurable results

without surprises

Informed vision

Organized blueprinting

Efficient development

Proactive management

Effective implementation,

technology transfer

Superior maintenance

and after support

Page 7: WhiteHedge Technologies Services Overview

WhiteHedge

Value Added ProcessesVisible + Flexible = No Surprises

Page 8: WhiteHedge Technologies Services Overview

WhiteHedge

Value Added ProcessBetter Input = Better Output

Proactive communication

Scheduled status calls & Weekly

reports

Access project members via email,

IM, phone

Use of BugNet, online Project

Dashboard

Consultative, Collaborative

approach

We Listen. Work closely with your

business/tech teams

We share honest opinions/suggestions and, ideas too !

Brainstorming sessions to develop

the best solution

FlexibilityYou don't change

working hours. We work with yours

Up-size and down-size the team

quickly

Dual shore team structure for faster

delivery

Strong, Stable technology team

Certified technology staff,

multi-project experience

Fluent in English and other major

languages

Close to 100% employee retention

Page 9: WhiteHedge Technologies Services Overview

WhiteHedge

Global Capability / Local AvailabilityBetter of both worlds

Page 10: WhiteHedge Technologies Services Overview

WhiteHedge

Global Capability / Local AvailabilityBetter of both worlds

• You define the problem and we will collaborate with you to outline the solution, and implement it in a way that firmly enables you to harness the power of technology without losing the focus on your core business.

• We work in following delivery models:

– Onsite– Offsite– Offshore– Hybrid Model

Balanced Approach

Project Management PracticesSoftware Development MethodologyDelivery Model

Right PeopleRight TechnologyHigh Quality

Page 11: WhiteHedge Technologies Services Overview

WhiteHedge

Leverage and Utilize domain knowledge/ technical expertise of WH

Lower the development cost. Enhance Quality

To create a strategic center for YOU

Create and operate coherent and synergetic operations and management teams

GoalsShort Term -> Long Term

Page 12: WhiteHedge Technologies Services Overview

Why Us ?

Page 13: WhiteHedge Technologies Services Overview

WhiteHedge

Your SuccessIs it about us? or About You ?

• We believe in forming a close, intensive relationship with our customers. We treat our customers more as Partners.

• We are committed to our client's success. We measure our success in terms of achieving measurable and tangible results for our clients.

Page 14: WhiteHedge Technologies Services Overview

WhiteHedge

Why Us?Why Us? – Is what matters to you

Happy Customers

•100% Customer retention•Strong customer feedback•Solutions and Services to create value•Commitment to customer’s success

Core Principles

•You are not “a number” for us•We will be committed to the Quality and our promises•We will and do go above and beyond the written scope to realize successful

implementation for you

Dedicated Teams

•Team with solid experience in Technology. 3+ years of experience.•Team with fluency in English and other major languages•Employee attrition is less than 2% (compared to 30% in industry)

Page 15: WhiteHedge Technologies Services Overview

WhiteHedge

Risk MitigationYour business is important of us

•Total visibility to the project cycle and to the team•Well defined escalation and communication plans

Communicationand Visibility

•NDA and IP protection contracts•Team members are required to sign NDAs when joining

IP protection

•Key management members are available in the US, India.•For long term projects, PM can be made available locally

Locally available management

Page 16: WhiteHedge Technologies Services Overview

WhiteHedge

WhiteHedge Engagement Models

• Multiple engagement models that suit best for your needs.

• Our business models offer the flexibility that best serves your unique business requirements.

• We provide the option of selecting the combination of business models to suit various phases of a project cycle.

– Fixed Time - Fixed Price– Time and Materials– Resource Leasing

Page 17: WhiteHedge Technologies Services Overview

Communication PracticesTotal transparency, No surprises

Well defined Communication Plan•Frequency &outcome from internal/external meets

Well defined Escalation Plan•You have clear path in case of crisis

Proactive Communication•Scheduled status call with recordings

Multiple Mediums•Email / Chat / Skype•Phone / Video Conferencing

Access to project team•Shared communication details of team members

Single point of contact•Each project has a single point of contact

WhiteHedge

Page 18: WhiteHedge Technologies Services Overview

Next

Page 19: WhiteHedge Technologies Services Overview

What’s Now?We have only one chance to earn your trust !

WhiteHedge

Initiate relationship and build trust• S

ign NDA, MSA and Project contracts

Start off with initial project• G

et familiar with cultures and processes on both ends

• Address issues and concerns from this experience

Enhance value addition in core project• A

pply lessons learnt in pilot to the core project

• Make the project successful (by your definition)

Fortify relationship and create mutual win-win• I

dentify more areas where both companies can benefit by working together

• WhiteHedge can build new capability to suit your ongoing needs

Page 20: WhiteHedge Technologies Services Overview

WhiteHedge

TestimonialsAnd many more…

Page 21: WhiteHedge Technologies Services Overview

شكرا