“who are we regulating? working with volunteers, making rules, discipline ”

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“Who Are We Regulating? Working with Volunteers, Making Rules, DisciplineSteven K. Bryant, PhD Founder and Past President, Applied Measurement Professionals, Inc. (AMP) Executive Director, Retired, National Board for Respiratory Care, Inc. (NBRC) Presented at the 2005 CLEAR Annual Conference September 15-17 Phoenix,

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“Who Are We Regulating? Working with Volunteers, Making Rules, Discipline ”. Steven K. Bryant, PhD Founder and Past President, Applied Measurement Professionals, Inc. (AMP) Executive Director, Retired, National Board for Respiratory Care, Inc. (NBRC). - PowerPoint PPT Presentation

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Page 1: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

“Who Are We Regulating? Working with Volunteers, Making

Rules, Discipline”Steven K. Bryant, PhD

Founder and Past President, Applied Measurement Professionals, Inc. (AMP)

Executive Director, Retired, National Board for Respiratory Care, Inc. (NBRC)

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Page 2: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

PurposeConsistent with CLEAR

GuidelinesRelate Real World Experiences

Page 3: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

All About Me!NBRC and State Regulation

AMP and Real Estate

Page 4: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Who Are We Regulating?

• a complex job

• responsible to public/licensees/other members/staff

Page 5: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

NBRC Experience

• existed before licensure

• public protection/voluntary certification/at cross purposes?

• new issues to face/politics/hidden agendas

• it’s not about “the profession”

Page 6: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Making It Work

• understand playing field

• communicate!

• balance the interests

• keep costs in mind

• cooperate

Page 7: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

The State Licensure Liaison Group

48 States in the Cooperative Mode

Page 8: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Working with Volunteers

• mix of backgrounds, generations

• reps from profession/related fields/public members

• experience/education

Page 9: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Qualities of Effective Volunteers

• Show Up

• Speak Up

• Into the Details

• Know the Rules

Page 10: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Qualities of Effective Volunteers (Cont.)

• Stay Objective

• Let Staff Work

• Act Within Authority

Page 11: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Some Pitfalls

• I’m Just Here to Help!

• I Have a Hidden Agenda!

• I Don’t Do My Homework!

• This Really Looks Good on My Resume!

Page 12: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Some Pitfalls (Cont.)

• Don’t Blame Me, I Didn’t Vote for It!

• A Little Power is a Dangerous Thing!

• I Never Say a Word!

• I Make It Up on Volume!

Page 13: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Making Enforceable Rules

• notice/draft/comments/finalize

• advance communication/attention to details

• understanding profession being regulated

• role of professional association/state chapters

• sticking to the state’s purpose

Page 14: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Some Things You May Not Have Thought About

• Trademarks

• Who Owns “the Test”

• Reciprocity and the Passing Score

Page 15: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Disciplinary Actions

• Cost Money

• Take Time

• Affect Lives

• Invite Litigation

Page 16: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Disciplinary Actions

• Practice-related

• Rule Violations

• Other Law Violations

• Exam Security

• Impaired Practitioners

Page 17: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Public Disclosure of Complaints—Verdict Unclear

Page 18: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Due Process

• Notice

• Investigation

• Hearing

• Decision

Page 19: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

The NBRC Judicial and Ethics Committee

• Follows Due Process Rules

• Specific Complaints Under Jurisdiction

• Range of Disciplinary Actions

• Notices to State Agencies

• Considers State Actions

Page 20: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Helping Keep Track:

• The National Respiratory Care Disciplinary Database

• State Actions and Voluntary Standards

Page 21: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

What About Conflicts of Interest and Recusal?

Page 22: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Duties of Loyalty and Care

Page 23: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Conflicts of Interest:Real and Imagined

• personal benefit or gain

• examination workshops

• contracts with state

Page 24: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Conflicts of Interest (Cont.)

• professional association officials

• obligation to disclose

• perception may be reality

Page 25: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

What is “Recusal”?

Page 26: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Varying Definitions

• Abstain from voting?

• Refrain from speaking?

Page 27: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

State Agency/Professional Organization Service

• some OK/some not OK

• can be a pickle!

• clear policy needed

Page 28: “Who Are We Regulating?  Working with Volunteers, Making Rules, Discipline ”

Presented at the 2005 CLEAR Annual ConferenceSeptember 15-17 Phoenix, Arizona

Speaker Contact Information

Steven K. Bryant, PhD

Applied Measurement Professionals, Inc.

8310 Nieman Road

Lenexa, KS 66214

417-890-0382

[email protected]

www.goAMP.com