who are your stakeholders iaf emena conference 2015
TRANSCRIPT
§ How to hold stakeholders workshop
§ FacilitaGon steps: § How to idenGfy stakeholders § How to group them and measure their influence § How to develop a communicaGon plan
§ What are the key workshop deliverables
Today’s Agenda …
Take 3 sweets
Who is the most important stakeholder in your life?
Most unexpected stakeholder?
What kind of stakeholder are you?
How many stakeholders do you have?
For whom are you a stakeholder?
Unclear or conflicGng requirements
hQps://www.youtube.com/watch?v=BKorP55Aqvg#!
“ We need 7 red lines. All of them are str ict ly perpendicular; some with green ink and some with transparent. Can you do that?”
“Moving out” case
§ 2000 people § 4 different offices § Suburbs § Some employees live near new
office § Some employees live near old
office
Key Objec)ves: • It’s October now. Moving out is to be completed by end
of year • Keep employee saGsfacGon index on a high level
Then we’ll use different cooperaGon strategies with them
INTEREST
INFLUEN
CE
INVOLVE COOPERATE
OBSERVE INFORM
CommunicaGon plan example
What How How oCen Who Status
Project report E-‐mail Once in 2 weeks Project manager þ
Minutes Physical meeGngs weekly Project administrator þ
Project web-‐page Sharepoint daily Project administrator ☐
Key workshop deliverables
§ Stakeholders map
§ CommunicaGon plan with each stakeholder: § CommunicaGon channels
§ Messages
§ AcGon plan
What has been done in «Moving out»
§ CEO leQer to all employees § Excursions to new office § Open discussions § Corporate newspaper § Individual discussions
Olga Nozhnina Project manager, Coach, Facilitator
Thank you. Let’s keep in touch:)