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Who calls VoicePoint Driver support Carlos Ortuño Bravo 18/02/2016 Ver 1.0

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Who calls VoicePoint Driver support

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Presentation Summary

The owner needs and solutions Station Types Pricing

Who is VoicePoint Driver support ? Who calls VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutions

OWNER

TENANTS TENANTS TENANTS

Carlos Ortuño Bravo 18/02/2016 Ver 1.0Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutionsStation Types

Station

Types

Free Station

Paid Station

Restricted

StationInvisibleStation

Home Station

Restrictions: The station manager can set if the station is visible on the map and/or if the station will only be available for specific customers.

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The owner needs and solutionsPricing

Station owner determines the pricing of the station. They are allowed to charge by hour, by kwh or by session. Most stations charge by hour and by kwh.

Pricing can be changed by owner. Without notice to customer.

VoicePoint does no set any specific rules for the pricing of the stations nor regulates the administration of the station.

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who is VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who is VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who is VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who is VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who is VoicePoint Driver support ?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who’s VoicePoint Driver support ?

The EV Driver Driver Support Agent

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

Who calls VoicePoint Driver support?

DRIVERS DISTRIBUTORPARTNERS INSTALLER OWNER

DRIVER SUPPORT L2 EXTERNAL

All callers, except for drivers, must be transferred to VoicePoint L2 External Toll Free # 877 850 4562

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

The EndQuestions?

Carlos Ortuño Bravo 18/02/2016 Ver 1.0

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