who we are - arizona telemedicine program...technology driven solutions. value based purchasing....
TRANSCRIPT
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“EMPOWERING COMMUNITIES… INSPIRING HOPE.”
June 18, 2015Melinda Vasquez
Chief Officer Cultural & Community Affairs
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Our Core Values
RespectWhole Person HealthInnovationVoice & ChoiceEmpowering IndependenceResponsible StewardshipAlways ExcelAccountabilityMeaningful Partnerships
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Who We Are
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Approach to Integrated CareMember Choice
Population Health Management
Peer and Family Involvement
UAHN and University
Experience and Resources
Integrated PH/BH Care Management
Technology Driven Solutions
Value Based Purchasing
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Programs for Target Populations
Justice-Involved Individuals• Judges line• Regional Justice System Council• Hiring a VP of Justice System• Prisoner Review Teams• Center of Excellence
Tribal Members• Enhanced data-sharing• Tribal staff from local communities• Plan to contract with tribal peer run organizations• Tribal Warmline
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Programs for Target Populations
Members with Developmental Disabilities• Specialized hospital and residential facility• Center of Excellence • LifeShare program
Children in Foster Care• Regional Children’s Steering Committee• Center of Excellence to reduce removals,
decrease disruptions, and support reunification• Trauma-informed care training
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Crisis Services Concepts
Crisis and Nurse Line lead by NurseWise
Regional Crisis Operations Center in Tucson
Specialized services for members with developmental disabilities, children in foster care, and HR/HC members
Added mobile teams and community based crisis programs
Innovative crisis services for American Indians
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D-SNP
Currently in place with 3.5 star ratingContracted with providers across the regionDedicated Medicare staff• Compliance• Finance• Integrated Care Administration• Contracts
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Overview of New Contract: Outcomes
Reduce percentage of
adults in jail with MH and SUDs
from 70% by 15% in the first three years and 30% in
seven years
Increase the percentage of
members stabilized in the
community following a face-to-face crisis visit
by 10% in year one, 15% in year two, and 20% in
year three
Increase life expectancy of
adults with SMI by 11 years in seven years
Reduce recidivism rate for juveniles in detention from
40% to 25%
Improving Care for our MembersProgrammatic Focus on Integrated Care Model, Tribal, Justice System, Crisis Center, CMDP, Employment, etc.
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Overview of New Contracts: Outcomes (Continued)
Increase penetration rate
for children in foster care (95%),
birth to five (10%), and
transition age youth (15%)
Reduce Emergency
Department days for youth with IDD to 10 days
total year
65% of American Indians will have a Comprehensive Health Record in three years and
90% in seven years
Increase the percentage of
services spent on PFRO delivered
services by 100% in three years and increase employment
rates to 32% in four years
Improving Care for our MembersProgrammatic Focus on Integrated Care Model, Tribal, Justice System, Crisis Center, CMDP, Employment, etc.
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Our Offices
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Other sites:Tempe: 1501 W Fountainhead Pkwy, Suite 360Casa Grande: 211 N Florence St, Suite 2Yuma: 2755 S 4th Ave, Bldg 3, suite 102Sierra Vista: (TBD)
Main Office: 333 E Wetmore Road, Tucson
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Questions?
Contact informationCustomer Service 866-495-6738www.cenpaticointegratedcareaz.com
Melinda VasquezChief Officer, Cultural and Community Affairs
480-317-6505