whole person care in cpaa and training overvie · “it is one thing to say with the prophet amos,...

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Cascade Pacific Action Alliance (CPAA) and AIMS Center Training Design Session Whole Person Care in CPAA and Training Overview Sara Barker, MPH Assistant Director UW AIMS Center Annie McGuire, MS, LMHC Behavioral Science Faculty Integrated Services Clinical Lead Providence Medical Group SW

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Page 1: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Cascade Pacific Action Alliance (CPAA) and AIMS Center Training Design SessionWhole Person Care in CPAA and Training Overview

Sara Barker, MPHAssistant DirectorUW AIMS Center

Annie McGuire, MS, LMHCBehavioral Science FacultyIntegrated Services Clinical LeadProvidence Medical Group SW

Page 2: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

AIMS Center Implementations & Trainings

WA State BHI & CoCM

• Policy• Bree Collaborative• Medicaid Transformation

Training and Support• Integrated Care Training Program• Healthier WA Practice

Transformation Support Hub• Opioid Treatment Network

Largest WA State BHI Implementations• MHIP• UW Medicine• Providence ACO (4 regions)

Page 3: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Goal: Support Whole Person Care

Hospital

Community Behavioral Health Care

Collaborative Care

Behavioral Health Consultant or SpecialistPrimary Care Provider

Community-Based Services & Supports

Increase access to primary care in

behavioral health

Increase access to behavioral health

services in primary care

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Page 4: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Regional Approaches to Integrated Care• No one approach fits all

– Arguing about the best integration model is a bit like arguing about the best religion

• Evidence-based models adapt to local settings in order to be successful

• Important principles that need to be followed in order to reach the Triple Aim:Value = Reach * Effectiveness / Cost

Page 5: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Principles for Evidence-Based Integration

Population-Based and Data-DrivenA defined group of patients or clients is tracked in a registry so that no one “falls through the cracks.”

Measurement-Based Treatment to Target Treatment goals clearly defined and tracked for every patient. Treatments actively changed until clinical goals are achieved.

Team-Based and Person-Centered Primary care and behavioral health providers collaborate effectively, using shared care plans.

Page 6: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Project 2A Crosswalk Bi-Directional IntegrationSame Elements in Bree Report & Collaborative Care

• BH provider key part of team • Systematic screening• Measurement-based behavioral health services• Population-based care • Treatment to target • Tracking patients and follow up • Evidence-based treatments • Access to psychiatry (Bree) vs. psychiatric case review

(CoCM)6

Page 7: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Project 2A: Primary Care Integration in Behavioral Health

• Off-site enhanced collaboration• Co-located enhanced collaboration• Co-located, integrated care

Challenge: • Emerging evidence, promising practices• Funding and sustainability 7

Page 8: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

“Involves the systematic use of symptom rating scales to drive clinical decision making.”

Principle: Measurement-Based Treatment to Target

https://www.thekennedyforum.org/news/measurement-based-care-issue-brief8

Page 9: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Principle:Population-Based Care

© University of Washington

Free UW AIMS Registry: (https://aims.uw.edu/resource-library/patient-tracking-spreadsheet-example-data )

Behavioral Health Caseload Tracking

Tracking systems and registries support proactive patient engagement and active treatment strategies.

No one falls through the cracks!9

Page 10: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Translating Research into Practice

“It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and quite another to work out the irrigation system.”

William Sloane Coffin

Social activist and clergyman

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Page 11: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

AIMS Center Training Strategies to Support Project 2A Implementation

Page 12: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

AIMS Center Training at a Glance

Planning for Integration

In-Person Clinician Training

Coaching & Training

• Calls with clinic /org leaders to determine key areas for planning and training

• Involve primary care team and PCP

• Develop or fine-tune screening and treatment workflows

• Orientation for BH clinicians and psychiatric consultants

• Support sustainability

• Focus on BH professionals• Engaging patients and driving

active treatment to target• Using a registry to prioritize

and manage a patient caseload• Using psychiatry time

effectively or working effectively with psychiatric consultants

• Effective primary care team communication

• Emphasis on practice and active learning

• New content introduced through webinars and practiced in follow up case conference calls

• Coaching calls for BH clinicians and psychiatric providers

• Ad hoc support for PCP education & engagement

• Ad hoc support for work flow course corrections

Page 13: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Planning for Integration

• Organization/practice readiness and vision development

• New integrated care team roles introduction• Screening and treatment workflow mapping

and planning• Funding and sustainability discussions

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Page 14: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

In Person Clinician Training

• BH and medical providers training in evidence-based treatment and roles

• Patient engagement and driving active treatment to target

• Using a registry for population management• Team communication and culture change

working in new settings

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Page 15: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Coaching and Training

• Trainer led coaching calls with integrated care team members to support practice implementation

• Clinical webinars and case conferencing• Additional skill building in problem solving

treatment and behavioral activation

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Page 16: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Resources: http://aims.uw.edu

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Page 17: Whole Person Care in CPAA and Training Overvie · “It is one thing to say with the prophet Amos, ‘Let justice roll down like mighty waters,’ and ... Organization/practice readiness

Thank You!

Questions and Discussion

“We believe that enlightened trial and error beats the planning of flawless intellects.”

David Kelley, IDEO