Easily navigate and set upyour clients. The WholesaleVPBX provides a wealth of features such as music onhold, voicemail-to-emailand many others.

WHOLESALE VPBX BENEFITS

“Revolutionising business connectivity and telecommunications solutions since 2006.

The BitCo Wholesale VPBX platform provides acustomisable web interface to a very powerful andhighly scalable soft-switch engine. It provides a GUI toeasily navigate and set up your clients.

The platform provides the functionality that businessesneed and provides corporate level phone system featuresto small, medium and large businesses. The amount of extensions is based on the hardware tier selected.

You get a fully cloud-based solution hosted in a world-class Data Centre, coupled with all the features that are usuallyonly available on large and costly platforms.

WholesaleVirtual PBX

Telecoms

True multi-tenanted Virtual PABX experience

Tenant users canbe set up

with different permission levels

Call recording retention. Storage

space can beeasily upgraded

Attractive GUIinterface to interact

with

Fully autonomousend-point provisioning

via DHCP Option 66

Scalable and can easily be

upgraded

WHOLESALE VPBX FEATURES

OFFICIAL INTERNET SERVICE PROVIDER

Telecoms

Proudly the Official Internet ServiceProvider to CSA and The Proteas

Get in touch:087 135 0000. sales@bitco.co.za. bitco.co.za

AnnouncementsSetup a recording for the auto attendant thatprovides announcements to callers.

Call BlockBlock inbound calls by the caller ID.

Call BroadcastCreate a recording and select one or moregroups to have the system call and playthe recording.

Call CenterCreates a robust call center environmentwith agent tiers.

Call Detail RecordsVarious reporting capabilities to see who called,when the call took place, call length, and calldetail statistics, which can be exported to a CSVor PDF file.

Call Flows (Day/ Night Mode)Used to enable day / night mode. This allowsto direct inbound calls between two alternativedestinations based on the time of day.

Call ForwardForward calls to another extension or to any phone number.

Call MonitoringA live view of active calls, per tenant.

Call PickupThe ability to answer a call which is ringing onanother extension.

Call RecordingsRecord all or some calls. This can be set perextension, per DID and per tenant.

Call RoutingCustomisable call routing based on the callerID info or other call information.

Call Announced TransferTransfer an active call to another extension orexternal call, by consulting with the recipientfirst. This is also known as an attended transfer.

Call Blind TransferTransfer an active call directly to anotherextension or ring group.

Call WaitingA beep while on a call and to toggle betweentwo different calls.

Caller IDCaller ID presentation is customisable perextension or per tenant.

ConferenceSet up voice conference calls, which isoptionally secured with a PIN number, andtransfer current calls to a conference or havecallers dial in directly.

Interactive conference control provides abilityto see the list of callers in the conference andmanage the volume, see who is talking, mute participants, etc.

Conference CenterUnlimited conference rooms with moderatorand participants, pin numbers, call recording, mute all, caller announce and more.

Dialplan ManagerThe dialplan is used to setup call destinationsbased on conditions and context. You can use the dialplan to send calls to gateways, auto attendants, external numbers, to scripts, or any destination.

Device ProvisioningYou can enable auto provisioning for devices,either by web interface, or fully autonomous via DHCP Option 66. This is available for Yealink and Snom handsets.

Do Not Disturb (DND)Direct calls to an alternative destination when you do not want to be disturbed.

Extension SummarySummary of extension activity per domain such asmissed calls, answered calls, no answer, inboundduration, outbound duration, number of outboundcalls, number of inbound calls and average lengthof conversation (ALOC). The summarised information can be downloaded as a CSV file.

ExtensionsCreate extensions for phones to be linked to andidentified by.

Follow MeNever miss a call. Allows inbound calls to our extension to hunt to multiple destinations,should you not be at your desk.

IVR Menus (Auto Attendant)Create a structured, interactive, multi-levelvoice prompt for callers to use.

Music on HoldAllows multiple categories of music on holdthat can be set globally or per tenant.

Multi-TenantDomain based true multi-tenant platformusing subdomains.

Operator PanelA visual representation of the state of theextensions, per tenant.

PagingPage another extension with or without apassword.

BrandingAdd your company logo to the login screenand to the web browser tabs.

RecordingsCreate and manage personalised recordingsthat can be used as a greeting for inboundcallers or form part of your auto-attendant.

Ring GroupsAllows inbound calls to ring several extensionsall at once, or in a hunting type fashion.

Time ConditionsThis is used to route inbound calls based onoperating hours and public holiday presets.

User and Group ManagementEdit, change or add users with associatedpermission levels, to access the GUI, per tenant.

VoicemailCallers have the ability to leave voicemessages if the call was not answered or theextension is unavailable. Additionally, the voicemail can be sent to an email address andremoved from the mailbox.

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

.

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

. . . .

.